Archives
Appendix N 1 Entrepreneurs in the sustainer category are rewarded by the personal
1. Approximately 600,000 new businesses are launched in the U.S. each year by entrepreneurs. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: 3 REFERENCES: 172 LEARNING OBJECTIVES: MGMT.DAFT.12.06-02 – 06–02 NATIONAL STANDARDS: United States – BUSPROG: Analytic STATE STANDARDS: […]
Appendix N 2 Which of these means that people are motivated to excel and pick
54. Which of these means that people are motivated to excel and pick situations in which success is likely? a. External locus of control b. Tolerance for Ambiguity c. Awareness of passing time d. Internal locus of control e. Need […]
Appendix N 3 All of these are entrepreneurial characteristics except
90. All of these are entrepreneurial characteristics except: a. self-confidence. b. tolerance for ambiguity. c. external locus of control. d. high energy level. e. awareness of passing time. 91. Samuel Rohrer is providing consumers with a new, unique business. The […]
BUA 255 Quiz 2
_____ is the lack of information about future events. a. Uncertainty b. Risk c. Worry d. Stress e. Change resistance Outsourcing is the continuous process of measuring products, services, and practices against the toughest competitors or the industry leaders. a. […]
BUA 266
The accommodating style of conflict resolution is based on adegree of assertiveness and adegree of cooperativeness. a. high, high b. high, low c. low, high d. low, low e. low, medium Managers must understand no plan is perfect, but should […]
BUA 331 Test 2
Therepresents people in the environment who can be hired to work for the organization. a. competitors b. labor market c. suppliers d. customers e. government Which of the following is a ratio that measures the firm’s internal performance with respect […]
BUA 430 Quiz 3
Seeking positions of power and responsibility, Chandra has rapidly moved up the ranks within her organization. Colleagues describe her as someone with a tremendous amount of energy, and a powerful force for leadership within the organization. Based on this description, […]
BUA 516 Quiz 1
The Systems Thinking approach develops theories about human behavior based on scientific methods and study. a. True b. False Which of the following is an OD intervention technique in which questionnaires on organizational climate and other factors are distributed among […]
BUA 559
The Michigan researchers used the term_______ for leaders who established high performance goals and displayed supportive behavior toward subordinates. a. job-centered leaders b. employee-centered leaders c. initiating structure d. consideration e. impoverished management All of the following are key steps […]
BUA 580 Test
A situation where the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable refers to ambiguity. a. True b. False Fred, a software engineer, is in […]
BUA 606 Midterm
Administrative and political decision making procedures and intuition have been associated with high performance in unstable environments in which decisions must be made rapidly and under more difficult conditions. a. True b. False The adaptability culture emerges in an environment […]
BUA 690 Quiz 1
Which of the following theories emphasize the needs that motivate people? a. Process b. Reinforcement c. Content d. Contingency e. Situational Maintaining information links are the activities consistent with therole. a. leader b. spokesperson c. monitor d. liaison e. entrepreneur […]
BUA 701
Organizations that empower employees often reward them based on the results shown in the company’s bottom line. a. True b. False The primary emphasis of polycentric companies is on their home countries. a. True b. False Answer: False In the […]
BUA 778 Test 2
Max is the Web site manager for a local florist. The company’s owner would like Max to redesign the Web site so that customers can connect directly with florist employees on a daily basis about products and specials. This relates […]
BUA 794 Midterm 1
Which of the following has the highest possibility of failure? a. The condition of certainty b. The condition of ambiguity c. The condition of uncertainty d. The condition of risk e. All of these In training employees for the new […]
BUA 851
The fourth step in the control process is comparing actual activities to performance standards. a. True b. False The tendency of organizations to invest time and money in a solution despite strong evidence that is not appropriate is referred to […]
BUA 880 Midterm 1
The extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust refers to initiating structure. a. True b. False Devil’s advocate technique is similar to brainstorming in that both techniques prevent individuals […]
BUS 155 Test 1
Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is […]
BUS 205 Test 1
Connie, a single mother and home-business entrepreneur, enjoys running her own business. However, because she is busy balancing work and family, she does not foresee her home business growing significantly in the near future. Connie can best be described as […]
BUS 322 Quiz
The set of decisions and actions used to formulate and implement strategies that will provide a competitively superior fit between the organization and its environment so as to achieve organizational goals is known as: a. strategy formulation. b. strategic planning. […]
BUS 364 Quiz 2
Bottom-up budgeting is a process in which lower level managers anticipate their department’s resource needs and pass them up to top management for approval. a. True b. False _______ is the responsibility that goes beyond societal expectations to contribute to […]
BUS 382 Quiz 3
Which of the following structures works best in an uncertain organizational environment? a. A tight structure b. A mechanistic structure c. A horizontal structure d. A functional structure e. A vertical structure Economic responsibility, carried to the extreme, is called […]
BUS 396 Quiz 3
Frank is primarily driven by a need to establish close social relationships with other people. Alderfer would say he is motivated by: a. growth needs. b. existence needs. c. relatedness needs. d. self-actualization needs. e. physiological needs. A good listener […]
BUS 468 Quiz
One of the biggest mistakes during turbulent times is managers’ failure to comprehend and adapt to the rapid pace of change in the world around them. a. True b. False The management science approach uses qualitative data in management decision […]
BUS 636 Quiz 2
Centralization and short time horizon are primarily used by creative organizations. a. True b. False Social entrepreneurs are leaders who are committed to both good business and ensuring high profitability. a. True b. False Answer: False Therole involves resolving conflicts […]
BUS 682 Mary Parker Follett
Mary Parker Follett thought of leadership as, rather than techniques. a. systems b. procedures c. people d. efficiencies e. statistics Jay, a divisional vice president of a consumer goods manufacturer, gives a presentation to all divisional employees to outline the […]
BUS 711 Quiz 3
For a widget manufacturing company, worker-hours per widget is a measure of: a. organizational effectiveness. b. organizational performance. c. organizational efficiency. d. organizational structure. e. none of these. Which department performs tasks that reflect the organization’s primary goals and mission? […]
BUS 740
_____and_____ proposed a two dimensional leadership theory called the Managerial Grid. a. Blake; Mouton b. Hersey; Blanchard c. Vroom; Yetton d. Tannenbaum; Schmidt e. Evans; House Employee engagement means that people enjoy their jobs and are satisfied with their work […]
Chapter 01 A key finding in the Hawthorne studies was which of these
198. A key finding in the Hawthorne studies was which of these? a. Stronger lighting increased productivity. b. More money resulted in increased productivity. c. Productivity increased with autocratic leadership. d. Higher temperatures reduced productivity. e. Human relations increased productivity. […]
Chapter 01 In today’s turbulent and hypercompetitive global environment
1. In today’s turbulent and hypercompetitive global environment, managers must help their companies innovate more than ever. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: 2 REFERENCES: 6 LEARNING OBJECTIVES: MGMT.DAFT.15.01.01 – 01.01 NATIONAL STANDARDS: United States – BUSPROG: […]
Chapter 01 One of the roles that a small business manager may emphasize
94. One of the roles that a small business manager may emphasize over their counterpart in a large organization is _____. a. information processing b. spokesperson c. liaison d. resource allocator e. leader 95. Since not-for-profit organizations do not have […]
Chapter 01 Organization development is a specific set of management techniques
151. Organization development is a specific set of management techniques based in the behavioral science approach. a. True b. False 152. The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees’ basic needs as […]
Chapter 01 Sharon evaluated the employee, the problem, and the context
228. In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives? a. Participative view b. Universalist view […]
Chapter 01 Which of these is the use of influence to motivate employees
54. Which of these is the use of influence to motivate employees to achieve organizational goals? a. Leading b. Controlling c. Organizing d. Planning e. Staffing 55. Amanda Rowley, President of Autos-R–Us, recognizes the factory employees for their outstanding performance […]
Chapter 02 She Further Recognized That Lasting Solution Her
96. If a company emphasizes that “no purchase is complete until the customer is satisfied,” then it’s: a. utilizing a symbol. b. communicating its values to customers. c. using a slogan to present their values to customers and employees. d. […]
Chapter 02 The of the general environment includes all elements that occur
125. The of the general environment includes all elements that occur naturally on earth. 126. Included in a(n) environment are sectors that have a direct working relationships with the organization, among customers, competitors, suppliers, and the labor market. ANSWER: task […]
Chapter 02 The outer layer, the general environment, is widely dispersed
1. Business tends to be more personal in China. a. True b. False 2. The most recent U.S. census data show that about one-third of all babies born 2011 were members of minority group. a. True b. False ANSWER: False […]
Chapter 02 Which of the following rules, according to Spotlight on Skills in
56. Anyone considering doing business in China, according to Spotlight on Skills in Chapter 2, should keep in mind all of the following rules except . a. business is always personal b. don’t skip the small talk c. remember that […]
Chapter 03 A multinational corporation typically receives at least
116. A multinational corporation typically receives at least % of its total sales revenues from outside the parent’s home country. 117. means engaging in the international division of labor so that manufacturing can be done in countries with the cheapest […]
Chapter 03 Business has become a unified, global field as trade barriers
1. Business has become a unified, global field as trade barriers fall, communication becomes faster and cheaper, and consumer tastes converge. a. True b. False 2. When Harbor Trades, a Korean-based company, makes resources including technology, managerial skills, and patent […]
Chapter 03 Exporting, licensing, and direct investing are called products
53. Exporting, licensing, and direct investing are called strategies because they represent alternative ways to sell products and services in foreign markets. a. globalized b. expansion c. retrenchment d. market entry e. concentrated business 54. As a first step into […]
Chapter 03 Kim, a Japanese expatriate working in Denmark, tends to use
93. Recent research by the GLOBE project has extended research and offered new insights for managers. a. Hofstede’s b. Walton‘s c. Weber’s d. Fayol‘s e. Gilbreth’s 94. All of the following are cultural dimensions as defined by the GLOBE Project, […]
Chapter 04 Ethics is the code of moral principles and values that
1. Ethics is the code of moral principles and values that governs the behaviors of individuals or groups. a. True b. False 2. Free choice lies between the domains of codified law and ethics. a. True b. False ANSWER: False […]
Chapter 04 includes behavior that is not always codified into law and may
91. A code of is a formal statement of the company’s values concerning ethics and social issues. a. integrity b. trust c. citizenship d. ethics e. honesty 92. Statements that define fundamental values and reference organizational responsibilities, products and employees […]
Chapter 04 When everyone is pursuing self-direction, the greater good
55. When everyone is pursuing self-direction, the greater good is ultimately served because people learn to accommodate each other in their own long-term interest is an example of the . a. utilitarian approach b. individualism approach c. moral–justice approach d. […]
Chapter 05 Fred has been assigned to conduct a SWOT analysis
146. Fred has been assigned to conduct a SWOT analysis for his organization, Acme, Inc. As part of this assignment, Fred will: a. conduct an external wage survey. b. search for the strengths, weaknesses, opportunities, and threats that impact his […]
Chapter 05 Managers must understand no plan is perfect, but should grow
1. Managers must understand no plan is perfect, but should grow and change to meet new conditions. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: 2 REFERENCES: 180 LEARNING OBJECTIVES: MGMT.DAFT.12.07-01 – 07–01 NATIONAL STANDARDS: United States – BUSPROG: […]
Chapter 05 Refers to a broadly stated definition of the organization’s
55. refers to a broadly stated definition of the organization‘s basic business scope and operations that distinguishes it from similar types of organizations. a. Mission statement b. Goal statement c. Management by objective d. Goal setting e. Corporate competitive-value statement […]
Chapter 05 The Last Step Determine The Goals have Been
96. The act of determining the organization’s goals and the means for achieving them is referred to as . 97. and plans are the responsibilities of middle managers. ANSWER: Tactical goals POINTS: 1 DIFFICULTY: 2 REFERENCES: 182 LEARNING OBJECTIVES: MGMT.DAFT.12.07-03 […]
Chapter 06 All of these are basic assumptions of the political
96. All of these are basic assumptions of the political model except: a. organizations are made up of groups with diverse interests, goals, and values. b. information is clear and complete. c. managers do not have the time, resources, or […]
Chapter 06 If Vaughn uses the classical model of decision making
Scenario – Vaughn Bately Vaughn Bately manages a group of eight electrical engineers at Defiance Designs. His team is highly trained and well respected by experts both inside and outside the company. Recently one of Vaughn‘s engineers suggested a new […]
Chapter 06 Making a choice is the most significant part of the decision
1. Making a choice is the most significant part of the decision-making process. a. True b. False 2. A decision is a choice made from available alternatives. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: 1 REFERENCES: 220 LEARNING […]
Chapter 06 The Decisionmaker Strives For Conditions Certainty c Criteria
56. Good examples of decisions are strategic decisions. a. nonprogrammed b. programmed c. insignificant d. recurring e. structured 57. When a small community hospital decides to add a radiation therapy unit, it is considered a: a. programmed decision. b. structured […]
Chapter 07 The deployment of organizational resources to achieve strategic
True / False 1. The deployment of organizational resources to achieve strategic goals refers to organizing. a. True b. False 2. Organizing defines what to do while strategy defines how to do it. a. True b. False ANSWER: False POINTS: […]
Chapter 07 The people with authority and responsibility are subject
54. The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called . a. delegation b. line authority c. staff authority d. accountability e. hierarchy […]
Chapter 07 When each employee is held accountable to only one supervisor
134. The is an unbroken line of authority that links all persons in an organization and shows who reports to whom. 135. When each employee is held accountable to only one supervisor, it is called . ANSWER: unity of command […]
Chapter 07 Which of the following structures is the leanest of all organization
94. An advantage of functional structures is the: a. resulting economies of scale. b. enlarged tasks for employees. c. easy pinpointing of responsibility for product problems. d. development of general management skills. e. flexibility in an unstable environment. 95. Which […]
Chapter 08 Inventory managers at SYX Enterprises utilize an inventory control
93. What is force field analysis? a. The analysis of the forces that drive customers to a certain organization b. The analysis of the forces that drive the organization of a company c. The process of determining which forces drive […]
Chapter 08 Organizational change refers to the adoption of a new idea
1. Organizational change refers to the adoption of a new idea or behavior by an organization. a. True b. False 2. Productive innovation refers to innovations in products, services, or processes that radically change an industry’s rules of the game […]
Chapter 08 Shared development of innovations among several departments
53. Shared development of innovations among several departments is emphasized by the approach to innovation a. vertical b. horizontal linkage model c. top down d. bottom-up e. diagonal 54. The horizontal linkage model is best applied to a(n): a. low […]
Chapter 08 The application of behavioral science knowledge to improve
118. _____ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry. 119. A(n) _____ is a person who sees the need for and champions productive change […]
Chapter 09 A culture that accepts only one way of doing things
175. A culture that accepts only one way of doing things and one set of values and beliefs is referred to as a(n) . a. primary culture b. preferred culture c. dominating culture d. monoculture e. pluralism 176. Which of […]
Chapter 09 An invisible barrier that separates women and minorities
151. An invisible barrier that separates women and minorities from advancement to important lateral movement within the organization defines the glass ceiling. a. True b. False 152. In a recent survey, 37 percent of highly qualified women report that they […]
Chapter 09 Artie’s Pretzels is a small but well-known company that receives
53. Artie’s Pretzels is a small but well-known company that receives thousands of job applications every year, though it only fills about 50 positions annually. Company managers have learned that Artie’s human resource practices are one of the driving factors […]
Chapter 09 Intentionally reducing the company’s workforce to the point
93. Intentionally reducing the company’s workforce to the point where the number of employees is deemed to be right for the company’s current situation is referred to as . a. restructuring b. rightsizing c. supersizing d. reengineering e. recruiting 94. […]
Chapter 09 Hiring and keeping quality employees is one of the most
1. Hiring and keeping quality employees is one of the most urgent concerns for today’s organizations. a. True b. False 2. The set of activities that are undertaken to attract, develop, and maintain an effective work force refers to human […]
Chapter 10 A high degree of means you can accurately assess your own
78. A high degree of means you can accurately assess your own strengths and limitations and have a healthy sense of self-confidence. a. self-management b. social cohesiveness c. social awareness d. relationship management e. self-awareness 79. Seeking positions of power […]
Chapter 10 Blaming the teacher for a poor grade on an exam, and taking credit
52. An overall impression of a person or situation based on one characteristic, either favorable or unfavorable, is an example of: a. projection. b. the halo effect. c. perceptual defense. d. stereotyping. e. attribution. 53. Josh evaluates Kandi‘s performance and […]
Chapter 10 Job satisfaction is work behavior that goes beyond job requirements
1. Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization’s success. a. True b. False 2. The link between satisfaction and performance, according to research, is generally small and is affected by […]
Chapter 11 Beagle Boutique was attempting to hire a middle manager
55. Recently, Beagle Boutique was attempting to hire a middle manager. They were looking for an intelligent, confident, and honest individual. Which approach to leadership was Beagle using? a. The contingency approach b. The situational approach c. The trait approach […]
Chapter 11 Candice uses praise, pay increases and recognition as
93. Candice uses praise, pay increases and recognition as ways of influencing her subordinate’s behaviors. All of these actions are highly valued by the work group. This is an example of: a. coercive power. b. legitimate power. c. reward power. […]
Chapter 11 Leadership occurs among people, involves the use of
1. Leadership occurs among people, involves the use of influence, and is used to attain goals. a. True b. False 2. Influence means that the relationship among people is passive. a. True b. False ANSWER: False POINTS: 1 DIFFICULTY: 2 […]
Chapter 12 Employee motivation affects productivity, and part of a manager’s
True / False 1. Employee motivation affects productivity, and part of a manager‘s job is to channel motivation toward the accomplishment of organizational goals. a. True b. False 2. Two ways to classify rewards are extrinsic and monetary. a. True […]
Chapter 12 The motivator factors, or satisfiers, that Donovan
127. are the most basic human physical needs, including food, water, and oxygen. 128. A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth is called the theory. ANSWER: ERG POINTS: 1 DIFFICULTY: […]
Chapter 12 Which of the following is a content theory that proposes
57. Which of the following is a content theory that proposes that people are motivated by physiological, safety, belongingness, esteem, and self–actualization needs? a. Reinforcement theory b. Process theory c. Situational theory d. Hierarchy of needs theory e. Contingency theory […]
Chapter 12 Which of the following techniques reduces the likelihood that
97. Which of the following techniques reduces the likelihood that behavior will be repeated? a. Positive reinforcement b. Negative reinforcement c. Extinction d. Reward enhancement e. All of these 98. One of your fellow students is continually late to class. […]
Chapter 13 Managers facilitate strategic conversations by using open
1. Managers facilitate strategic conversations by using open communication, actively listening to others, applying the practice of dialogue, and using feedback for learning and change. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: 2 REFERENCES: 547–548 LEARNING OBJECTIVES: MGMT.DAFT.12.17-01 […]
Chapter 13 The capacity of an information channel is influenced by all of these
54. refers to a team communication structure in which team members freely communicate with one another and arrive at decisions. a. Decentralized network b. Centralized network c. Linear network d. Circular network e. Gossip structure 55. A centralized network is […]
Chapter 13 Will explains to his boss that his computer has a virus
90. Will explains to his boss that his computer has a virus, and needs to be scanned and cleaned. This is an example of which topic of upward communication? a. Problems and exceptions b. Suggestions for management improvement c. Performance […]
Chapter 14 A team is defined as a group of two or more people who
1. A team is defined as a group of two or more people who interact and coordinate their work to accomplish a specific objective. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: 1 REFERENCES: 588 LEARNING OBJECTIVES: MGMT.DAFT.12.18-01 – […]
Chapter 14 During Which Stage Team Development Does Team
54. In the context of work team effectiveness, pertains to the team’s ability to meet the personal needs of its members. a. cohesiveness b. satisfaction c. commitment d. leadership e. norms 55. Stage of development, cohesiveness, norms, and conflict resolution […]
Chapter 14 The accommodating style of conflict resolution is based on
92. The accommodating style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness. a. high, high b. high, low c. low, high d. low, low e. low, medium 93. At FEI Industries, teams of […]
Chapter 15 Heather belongs to an informal group at work that meets twice
94. A quality circle is a group of volunteer employees. a. 2 to 4 b. 6 to 12 c. 10 to 20 d. 15 to 25 e. 30 to 50 95. A group of 6 to 12 volunteer employees who […]
Chapter 15 In the process of implementing the balanced scorecard
54. In the process of implementing the balanced scorecard approach at his company, operations manager Seth Howard wonders whether internal activities and processes add value for customers and shareholders. This involves which dimension of the balanced scorecard? a. Customers b. […]
Chapter 15 The systematic process of regulating organizational activities
1. The systematic process of regulating organizational activities to make them consistent with the expectations in plans, targets, and standards of performance refers to organizational control. a. True b. False 2. Effectively controlling an organization requires information about product standards […]
EMBA 344 Quiz 3
______ indicators focus on production and operating statistics. a. Financial performance b. Business process c. Critical success d. Potential for learning and growth e. Performance measurement Brainwriting refers to the tendency of people in groups to suppress contrary opinions. a. […]
EMBA 448 Quiz
The general assurance in one’s own ideas, judgment, and capabilities is referred to as: a. locus of control. b. self-confidence. c. self-efficacy. d. perceptual selectivity. e. cognitive dissonance. The technological dimension of the external environment includes scientific and technological advancements […]
EMBA 493 Final
Which of these perspectives emphasized a rational, scientific approach to the study of management and sought to make organizations efficient operating machines? a. The Humanistic Perspective b. The Behavioral Sciences Approach c. The Classical Perspective d. The TQM approach e. […]
EMBA 499
One of your fellow students is continually late to class. The professor has tried numerous verbal warnings and recently took points away from the student’s grade. Based on the above, the professor’s actions are consistent with which of the following […]
EMBA 541
Many organizations use suggestion boxes, open door policies, and surveys to facilitate: a. upward communication. b. downward communication. c. formal communication. d. informal communication. e. diagonal communication. Mary Parker Follett contributed to which field? a. Humanistic approach b. Scientific management […]
EMBA 545 Midterm 1
_____ provide more challenging assignments, prescribe new responsibilities, and help employees grow by expanding and developing their abilities. a. Promotions b. Appraisals c. Evaluations d. Endorsements e. Coaching Which of these is used for solving intradepartmental problems, interdepartmental coordination, and […]
EMBA 555 Final
In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives? a. Participative view b. Universalist view c. […]
EMBA 577
Economic development that generates wealth and meets the needs of the current population while preserving the environment for the needs of future generations refers to sustainability. a. True b. False Which of the following is a person who sees the […]
EMBA 611 Quiz
According to Herzberg,_____ is an example of a hygiene factor. a. achievement b. recognition c. pay d. responsibility e. opportunity for growth Social media does not include blogs and wikis. a. True b. False Answer: False _______ is primarily responsible […]
EMBA 629 Test 2
A(n)______ typically outlines the knowledge, skills, education, and physical abilities needed to perform the job adequately. a. job specification b. application form c. assessment test d. paper-and-pencil test e. OJT Jana has a high tolerance for the unstructured, the unclear, […]
EMBA 631
_______ is the acquisition and cultivation of personal relationships that cross departmental, hierarchical, and even organizational boundaries. a. Personal networking b. The grapevine c. Dynamic relationship d. Network nurturing e. Fundraising Colby is a new interviewer who just finished an […]
EMBA 842 Test 2
A business plan for a small business should be detailed, encompassing at least 100 pages. a. True b. False Which of the following defines a technique that uses a face-to-face group to spontaneously suggest a broad range of alternatives for […]
Management 174 Midterm 1
______ reflects the belief that one’s own group is superior to other groups. a. Ethnorelativism b. Ethnocentrism c. Pluralism d. Geocentricism e. Regiocentrism Communication is defined by the text as the process by which information is: a. shared. b. exchanged […]
Management 181
Scenario-LarryCampbell The pressure was on again. Larry Campbell, the Vice President at ToolTime Hardware, Inc., was receiving requests from men and women inside the firm and outside the firm, asking him to review the company’s promotion policies. Of the 52 […]
Management 188
______ is the approach that defines how a decision maker should make decisions and provides guidelines for reaching an ideal outcome for the organization. a. Administrative b. Descriptive c. Normative d. Bounded rationality e. None of these It seems that […]
Management 280
The type of power that results from the leader’s legitimate authority, based upon his or her position within the organization, is called coercive power. a. True b. False Threats are characteristics of the internal environment that may prevent the organization […]
Management 408
Job rotation systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job. a. True b. False Which of the following refers to the degree […]
Management 455
The moral agent is an individual who must make an ethical choice in an organization. a. True b. False The level of funds flowing through the organization and the nature of cash disbursements is shown through the capital budget. a. […]
Management 504 Quiz 1
If your instructor has an attendance policy, she/he is using a(n): a. programmed decision. b. unique approach. c. condition of ambiguity. d. nonprogrammed decision. e. none of these. During the______ stage, the company will need to make greater use of […]
Management 591 Test
The degree to which a person is outgoing, sociable, assertive, and comfortable with interpersonal relationships is called extroversion. a. True b. False The behavioral style is often adopted by managers who like to consider complex solutions based on as much […]
Management 633 Test
The_____ model closely resembles the real environment in which most managers and decision-makers operate. a. normative b. administrative c. descriptive d. classical e. political The distinguishing personal characteristics of a leader are known as: a. traits. b. sources of power. […]
Management 637
Katrina has also requested that the financial ratios be calculated and analyzed for her. Which of the following ratios will give her the best information for evaluating liquidity? a. Profit margin on sales b. Current ratio c. Conversion ratio d. […]
Management 737 Quiz 1
Research shows that_____ are predisposed to being pragmatic, capable of lying to achieve personal goals, more likely to win in win-lose situations, and more likely to persuade than be persuaded. a. high introverted individuals b. high authoritarians c. high Machs […]
Management 745
______ is defined as communication transmitted through actions and behaviors rather than through words. a. Verbal communication b. Oral communication c. Written communication d. Nonverbal communication e. Electronic mail Which of the following refers to the highest level in a […]
Management 876 Final
Which of the following is the first step in the managerial decision making process? a. Evaluation and feedback b. Development of alternatives c. Recognition of decision requirement d. Diagnosis and analysis of causes e. Selection of desired alternatives With its […]
MGMT 158 Quiz 2
To be effective communicators, managers should: a. focus primarily on enhancing downward communication in the organization. b. enhance lateral communication opportunities by encouraging teams. c. limit use of communication technology. d. strictly push for face-to-face communication. e. encourage the use […]
MGMT 230 Homework
Which of these is a subfield of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labor productivity? a. The human relations movement b. The behavioral sciences approach c. The TQM approach […]
MGMT 248 Midterm 1
The alienated follower is a person who is an independent, critical thinker but is passive in the organization. a. True b. False Creative organizations: a. are characterized by an unusually high number of routine jobs. b. are loosely structured. c. […]
MGMT 265 Quiz 1
All of the following are advantages of a divisional structure EXCEPT: a. high concern for customers’ needs. b. fast response, flexibility in an unstable environment. c. emphasis on overall product and division goals. d. development of general management skills. e. […]
MGMT 444 Test 1
An example of a________is a statement supporting the organization’s efforts in the area of sexual harassment. a. procedure b. rule c. policy d. single-use plan e. program Focusing manager and employee efforts on activities that will lead to goal attainment […]
MGMT 554 Quiz 1
Rational persuasion is one interpersonal influence tactic available for leaders. a. True b. False Archies’ Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the […]
MGMT 694
The horizontal linkage model is best applied to a(n): a. low pressure environment. b. stable environment. c. environment that requires speed. d. customer service environment. e. manufacturing environment. Before opening his own business, Kareem was writing a report that details […]
MGMT 729
______ is the belief that groups are inherently equal. a. Ethnorelativism b. Ethnocentrism c. Pluralism d. Geocentricism e. Monoculture The cultural leader articulates a vision for the organizational culture that employees can believe in and that generates excitement. a. True […]
MGMT 757 Test 2
Virtual and global teams are particularly prone to communication breakdowns. a. True b. False In the figurehead role, the manager performs ceremonial and symbolic duties. a. True b. False Answer: True The CSR approach to ethical decision making sidesteps debates […]
MGMT 775
Loyalty to and heavy involvement in one’s organization refers to organizational commitment. a. True b. False For the past several years, foreign companies have invested more in business inthan in any other place in the world. a. Brazil b. India […]
MGMT 825 Test
Scenario-DonovaZorn Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance […]
MGT 308 Test 2
When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days, he is using his coercive power. a. True b. False Which of the following is the power coming from a formal management […]
MGT 364
The______involves whether putting effort into a task will lead to high performance. a. P -> O expectancy b. E -> P expectancy c. O -> V expectancy d. A -> Z expectancy e. V -> P expectancy A desired future […]
MGT 387
Maliah bases her judgments on impersonal analysis. To resolve problems at work, she uses reason and logic rather than personal values or emotional aspects of the situation. In gathering information, Maliah prefers routine and order. Based on this information, Maliah […]
MGT 416
Self-managed teams consist of 5 to 20 multi-skilled workers who rotate jobs and produce an entire product or service. a. True b. False ______ is a rigid, exaggerated, irrational belief associated with a particular group of people. a. Label b. […]
MGT 543 Midterm
Terry manages a food distribution company that is highly focused on creating a strong cohesive culture, but the company does not tie organizational values directly to goals and desired business results. Terry’s company most likely falls in which quadrant of […]
MGT 699 Quiz
Bernice is a outgoing, assertive, and sociable individual who is very comfortable with interpersonal relationships. Which of the following is applicable to Bernice? a. Machiavellianism b. Conscientiousness c. Agreeableness d. Emotional stability e. Extroversion According to the GLOBE Project, gender […]
MGT 890 Final
When departments are grouped together on the basis of organizational outputs, the organization is using a: a. functional structure. b. matrix structure. c. divisional structure. d. virtual network structure. e. team-based structure. Goals that define the outcomes that major divisions […]
MHR 126
Language, values, religion, and education all describe which dimension in the international environment? a. Economic b. Legal c. Political d. Sociocultural e. Technological A(n)______is someone who recognizes a viable idea for a business product or service and carries it out. […]
MHR 185 Quiz 3
The legal-political environment, in international operations, includes which of the following? a. Shared knowledge, beliefs and values b. Political risks c. Social organizations d. Infrastructure e. None of these Open-book management ties employee rewards to the company’s overall success. a. […]
MHR 271 Test
When an organization pays little attention to cultural values and instead focuses on business results, success will be difficult to sustain in the long run. a. True b. False Jeff and Rob have a difficult time getting along at work. […]
MHR 334 Quiz 2
When the USSIndianapolisank after being torpedoed, one Navy pilot disobeyed orders and risked is life to save men who were being picked off by land sharks. The Navy pilot was operating from the ________ level of moral development. a. preconventional […]
MHR 379 Test
Channel richness refers to the: a. number of messages a channel can carry at one time. b. speed in which messages can be carried. c. amount of information that can be transmitted during a communication episode. d. number of channels […]
MHR 415 Test 1
At RWI Distilleries, rules and procedures are used only when necessary. Instead, shared goals and values guide employee behavior. RWI uses what type of organizational control? a. Centralized control b. Hierarchical control c. Decentralized control d. Top-down control e. Balanced […]
MHR 418 Test 2
The Forestville Freeze is regionally known for its employee training programs. Managers at the Freeze conduct research to determine the best candidate interviewing techniques. This involves the use of which management approach? a. Administrative principles approach b. Bureaucratic approach c. […]
MHR 537 Test 1
Mingles, Inc. concentrates its efforts on its target market of 18 to 25 year olds. It is using a(n)_______strategy. a. focus b. differentiation c. cost leadership d. multidomestic e. universal strategy A(n)_____refers to a reward given by another person. a. […]
MHR 612 Test 2
The classical model of decision making is based on_____assumptions. a. philosophical b. irrational c. economic d. uncertainty e. technological A blueprint specifying the resource allocations schedules, and other actions necessary for attaining goals is referred to as a(n) _______. a. […]
MHR 672 Midterm
A.R.C. is a large non-profit humanitarian aid organization that has been forced to pull out of several African markets in recent years due to civil wars and large-scale violence. This demonstrates which frequently cited problem for international companies? a. Political […]
MHR 795 Final
______ describe the most basic human physical needs, including food, water and oxygen. a. Self-actualization needs b. Physiological needs c. Esteem needs d. Belongingness needs e. Safety needs Making a choice is the most significant part of the decision-making process. […]
MHR 839 Midterm
______ power is based in the ability of the leader to do such things as recommend promotions. a. Coercive b. Expert c. Reward d. Referent e. Personal When interviewing prospective employees, Samuel, a seasoned manager, often observes hand gestures, facial […]
OBHR 108
The choice of a communication channel can convey a symbolic meaning to the receiver. a. True b. False Most top executives routinely work at least 12 hours a day and spend 50 percent or more of their time traveling. a. […]
OBHR 120 Midterm 1
The Swingset Company is at the stage where if financing is available and it is properly managed, rapid growth can occur. What stage is the Swingset Company experiencing? a. Resource maturity b. Takeoff c. Survival d. Success e. Start-up In […]
OBHR 235 Midterm 2
The behavioral sciences approach is based on which of the following disciplines? a. Anthropology b. Economics c. Sociology d. Psychology e. All of these The human resources perspective of management links motivation theories with. a. top management b. employee tasks […]
OBHR 242 Midterm 2
The capacity of an information channel is influenced by all of these except: a. the ability to establish a personal focus. b. the ability to handle multiple cues simultaneously. c. the ability to facilitate rapid, two-way feedback. d. the ability […]
OBHR 283
Which of the following is not a step in the organizational planning process? a. Monitor and learn b. Plan operations c. Translate the plan d. Develop the plan e. Plan marketing tactics Which of the following means extending the search […]
OBHR 492 Test
Leadership is reciprocal, according to your text. This means: a. it is dynamic. b. it is a problem-solving activity. c. it occurs among people. d. redundant. e. it always creates conflict. Scientific management developed a standard method for performing each […]
OBHR 546 Test 2
In goal-setting theory, which term refers to the need to get information to people about how well they are doing in progressing toward goal achievement? a. Goal specificity b. Goal difficulty c. Goal acceptance d. Feedback e. Goal motivation Tamika […]
OBHR 588 Test 1
Front-line managers have the final responsibility for strategic planning. a. True b. False The process of observing and evaluating an employee’s performance, recording the assessment, and providing feedback to the employee is referred to as: a. orientation training. b. classroom […]
OBHR 641 Test 1
In situations of______, according to Fiedler, relationship-oriented leaders are more effective. a. high favorability b. moderate favorability c. high unfavorability d. no favorability e. none of these places an emphasis on a worldwide perspective. a. Polycentric companies b. Geocentric companies […]
OBHR 674 Midterm 1
Tim is a manager at Chuck’s Construction. He sees little opportunity for advancement at Chuck’s Construction, regardless of how well he performs. Which of the following expectancies is low for Tim? a. E -> P expectancy b. O -> V […]
OBHR 731
Relative to the functional structure, the divisional structure: a. encourages decentralization. b. has a higher degree of work specialization. c. has a more pronounced division of labor. d. has excellent coordination across departments. e. results in an efficient use of […]
OBHR 868 Midterm 2
Whereas scientific management focused on, administrative principles approach focused on the. a. individual productivity; total organization b. organization productivity; individual effort c. efficient procedures; management by principle d. employee ability; employee loyalty e. employee competence; work flow through the organization […]
PRST 103 Test
One of Hofstede’s social values that was developed later is: a. power distance. b. uncertainty avoidance. c. masculinity. d. collectivism. e. long-term orientation. If Johnson Lumber provides trees for Westvaco Paper Manufacturing, then Johnson Lumber is considered a supplier for […]
PRST 215 Final
Critical management missteps include: a. poor communication skills. b. reactionary behavior. c. inability to build a team. d. failure to adapt. e. all of these. Which of the following includes the manager identity? a. Specialist, performs specific tasks b. Gets […]
PRST 262 Test 1
Statements that define fundamental values and reference organizational responsibilities, products and employees are often called_______. a. principle-based b. policy-based c. ethically-based d. codified e. codes of organizational integrity A social group within an organization is part of the informal organization. […]
PRST 399 Test 2
The systematic process of regulating organizational activities to make them consistent with the expectations in plans, targets, and standards of performance refers to organizational control. a. True b. False A cultural attitude marked by the tendency to regard one’s own […]
PRST 571
The deployment of organizational resources to achieve strategic goals refers to organizing. a. True b. False The firm’s financial position with respect to assets and liabilities at a specific point in time is shown by its: a. activity ratio. b. […]
PRST 688 Test 1
The formulation stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out. a. True b. False If Bradley Hak is responsible for maintaining information links both inside and outside organizations by […]
PRST 794 Quiz 2
The leadership grid suggests a two-dimensional leadership theory that measures a leader’s concern for people and concern for production. a. True b. False Which racial or ethnic category currently represents the largest and fastest growing minority group? a. White b. […]
PRST 803 Final
Extinction is defined as the withdrawal of positive reward. a. True b. False Principled level of moral development is also referred to as the postconventional level. a. True b. False Answer: True An expense budget lists forecasted and actual revenues […]
PRST 838 Midterm 2
An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible. a. True b. False The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied. […]