The______involves whether putting effort into a task will lead to high performance.
a. P -> O expectancy
b. E -> P expectancy
c. O -> V expectancy
d. A -> Z expectancy
e. V -> P expectancy
A desired future state that the individual or organization attempts to realize is a goal.
a. True
b. False
_____ is necessary for communication to be considered two-way.
a. Message
b. Channel
c. Feedback
d. Noise
e. Circuit
Valence is the perceived value of a reward or outcome.
a. True
b. False
Disk Replacement Services has just completed a procedure manual to handle employee
grievances. One of the main criteria is to make it clear to employees that rules will be
administered fairly and consistently. Disk Replacement operates on:
a. the procedural justice approach.
b. the utilitarian approach.
c. the individual approach.
d. the defensive approach.
e. the free-choice approach.
_______ to ethical decision-making is consistent with free consent, privacy, and free
speech.
a. Moral-rights approach
b. Individualism approach
c. Utilitarian approach
d. Justice approach
e. Dual-economic approach
Decentralized control is usually implemented in all of the following areas EXCEPT:
a. self-control.
b. peer group.
c. corporate culture.
d. employee selection and socialization.
e. the quality control department.
______ was one of the top 10 fastest-growing franchises in 2011.
a. Arby’s
b. Krispy Kreme
c. Subway
d. Wendy’s
e. Dairy Queen
Political risk is defined as an organization’s risk ofdue to politically based events or
actions by host governments.
a. loss of assets
b. managerial control
c. earning power
d. all of these
e. managerial control and earning power only
The economic dimension of the general environment includes consumer purchasing
power.
a. True
b. False
Scenario-VaughnBately Vaughn Bately manages a group of eight electrical engineers
at Defiance Designs. His team is highly trained and well respected by experts both
inside and outside the company. Recently one of Vaughn’s engineers suggested a new
technique for the development and use of an argon laser. There appeared to be rich
potential for this technology, but Vaughn wasn’t certain that developing this technology
was the best use of his limited resources. Vaughn was facing a significant decision.If
Vaughn uses the administrative model of decision making, which of these assumptions
would he reject?
a. Decision-makers settle for a satisficing rather than maximizing solution.
b. The search for alternatives is limited because of information, human and resource
constraints.
c. Rational procedures will normally lead to the best solution in a complex organization.
d. Decision objectives are often vague, conflicting, and lack consensus among
managers.
e. All of these are accepted.
_____ is defined as “activities or practices that define the characteristics of applicants to
whom selection procedures are ultimately applied.”
A policy requiring employers to take positive steps to guarantee equal employment
opportunities for people within protected groups is known as______.
List and define the four major activities that must occur in order for management by
objectives (MBO) to succeed.
__________ plays a key role in creating an organizational climate that enables learning
and innovative responses to threats from the external environment, challenging new
opportunities, or organizational crises.
A(n)_______ratio measures internal performance with respect to key activities defined
by management.
Describe the concept of channel richness, specify the richest channel, and explain why
it is so rich.
Identify the four functions of management.
List three of the six moral rights that should be considered during decision making.
The deployment of organizational resources to achieve strategic goals is known
as_______.