Therepresents people in the environment who can be hired to work for the organization.
a. competitors
b. labor market
c. suppliers
d. customers
e. government
Which of the following is a ratio that measures the firm’s internal performance with
respect to key activities defined by management?
a. A liquidity ratio
b. An activity ratio
c. Return on total assets
d. A current ratio
e. Profit margin on sales
A contingency view argues that there is one best way to manage an organization.
a. True
b. False
Artie’s Pretzels is a small but wellÂknown company that receives thousands of job
applications every year, though it only fills about 50 positions annually. Company
managers have learned that Artie’s human resource practices are one of the driving
factors that attract potential employees. Artie’s Pretzels is an example of a(n) ______ .
a. contingency employer
b. employer of options
c. employer of choice
d. Employer of necessity
e. telecommuter-friendly employer
Which of the following describes a person who is passionately committed to a new
product of idea despite rejection by others?
a. An idea champion
b. A sponsor
c. A new-venture team
d. A skunkwork
e. An investor
The_______ is an organization structure that divides the major functions of the
organization into separate companies.
a. diversification approach
b. team approach
c. virtual network approach
d. BCG approach
e. functional approach
At Rightway Industries, new hires spend a significant portion of their first week of
training just walking around the factory, observing other workers and watching them
get rewarded for doing their jobs well. This is an example of:
a. vicarious learning.
b. self-efficacy.
c. self-reinforcement.
d. delegation.
e. experiential learning.
In a turbulent business climate, managers should focus on strategic stability rather than
flexibility.
a. True
b. False
Lainie was denied a promotion to partner in her accounting firm because of her gender.
Lainie is a victim of
_______.
a. discrimination
b. affirmative action
c. equal employment opportunity
d. employment-at-will
e. termination-at-will
A team shares or rotates leadership roles while a group has a designated strong leader.
a. True
b. False
______is a situation in which employees enjoy their work, contribute enthusiastically to
meeting goals, and feel a sense of belonging and commitment to the organization.
a. Commitment
b. Engagement
c. Employee loyalty
d. Employee assurance
e. Employee guarantee
Stretch goals are typically so far beyond the current levels that people have to be
innovative to find ways to reach them.
a. True
b. False
Strategic partnerships are the current trend, rather than mergers and acquisitions.
a. True
b. False
Paramount, Inc. is particularly concerned about pending legislation in Congress that
would further regulate their organization. This legislation would be classified as
a(n)________.
a. external opportunity
b. internal strength
c. external threat
d. external weakness
e. congressional chaos
Which of the following is tied to the goal of managing talent in organizations?
a. Labor relations
b. Job analysis
c. Wages and salary
d. HRM planning
e. Training and development
A multidomestic team is a work team made up of members of different nationalities
whose activities span multiple countries.
a. True
b. False
A social group within an organization is part of the:
a. formal organizational structure.
b. informal organization.
c. scalar chain.
d. reorganization process.
e. top management level.
Three distinguishing personal characteristics associated with successful leaders are
intelligence, honesty, and self- confidence.
a. True
b. False
Today, inspired by the growth of companies such as Amazon.com, entrepreneurs are
flocking to the______to start new businesses.
a. Small Business Administration
b. Internet
c. bookstore
d. mall
e. Internal Revenue Service
Define ethics and explain how the domain of ethics relates to law and free choice.
Briefly describe systems theory, including synergy.
The _______ role involves deciding who gets what resources.
Differentiate between intrinsic and extrinsic rewards.
The______ model of decision making is based on economic assumptions.