In goal-setting theory, which term refers to the need to get information to people about
how well they are doing in progressing toward goal achievement?
a. Goal specificity
b. Goal difficulty
c. Goal acceptance
d. Feedback
e. Goal motivation
Tamika is a manager at Sleeveless Clothes, Inc. Recently, she was assigned a work
team. She is in charge of the team and it consists of the subordinates under her
authority. This is an example of ateam.
a. horizontal
b. functional
c. self-managed
d. special-purpose
e. social
Which of these is true about single-use plans?
a. They are developed to achieve a set of goals that are unlikely to be repeated in the
future.
b. They are used to provide guidance for tasks performed repeatedly within the
organization.
c. They define plans that define company responses to specific situations, such as
emergencies or setbacks.
d. They are most important in the organizations.
e. None of these
A normative approach to ethical decision making:
a. reduces ethical dilemmas to easy-to-understand formulas.
b. uses various approaches to describe guiding values for decisions.
c. states that everyone must use their employer’s value system at work.
d. dictates only one way to choose to resolve dilemmas.
e. none of these.
Which of the following is a recruiting approach that gives applicants all pertinent and
realistic information about the job and the organization?
a. Reality check
b. Affirmative action
c. Realistic job preview
d. Employment-at-will
e. Chart selection approach
Artful Innovations Inc. operates with open channels of communication and an
established suggestion system that encourages brainstorming and freewheeling
discussions. Artful Innovations can best be described as a(n)____ type of organization.
a. experimental organization
b. cooperative organization
c. entrepreneurial organization
d. disruptive organization
e. creative organization
If a company emphasizes that “no purchase is complete until the customer is satisfied,”
then it’s:
a. utilizing a symbol.
b. communicating its values to customers.
c. using a slogan to present their values to customers and employees.
d. utilizing a hero for the purpose of conveying values.
e. using customers to harass the employees.
The best alternative is the one in which the solution best fits the overall goals and
values of the organization and achieves the desired results using the fewest resources.
a. True
b. False
TQM tends to be most successful when it enriches jobs and improves employee
motivation.
a. True
b. False
The distinctive feature of the project manager position is that the person is not a
member of one of the departments begin coordinated.
a. True
b. False
Which of the following refers to the degree to which an employee performs a total job
with a recognizable beginning and ending?
a. Task complexity
b. Task identity
c. Task significance
d. Task structure
e. None of these
Which of the following is a passive, independent, critical thinker?
a. Conformist
b. Passive follower
c. Pragmatic survivor
d. Effective follower
e. Alienated follower
Beth, a middle manager at Heather’s Handbags, uses threats and punishments as ways
of influencing the behavior of his subordinates. Which of the following sources of
power is Beth relying on?
a. Reward power
b. Coercive power
c. Expert power
d. Referent power
e. Personal power
Good leadership is needed to help the organization meet current commitments, while
good management is needed to move the organization in the future.
a. True
b. False
______ is the extent to which the leader is mindful of subordinates, respects their ideas
and feelings, and establishes mutual trust.
_______ define the action steps by which an organization intends to attain its strategic
goals.
Describe the stages of team development.
Interdepartmental messages that facilitate the accomplishment of joint projects or tasks
are called_______.
The _______style to handle conflict involves a low degree of assertiveness and a low
degree of cooperation.
Discuss the different levels of culture.