The alienated follower is a person who is an independent, critical thinker but is passive
in the organization.
a. True
b. False
Creative organizations:
a. are characterized by an unusually high number of routine jobs.
b. are loosely structured.
c. have little ambiguity.
d. have too many layers of management.
e. use a centralized decision making approach.
Sherri has been asked to participate on a cross-functional task force that is charged with
performing an audit checklist for her advertising firm. The task force will analyze
organizational strengths and weaknesses as they apply to the firm. Sherri’s task is to
analyze management quality, staff quality, degree of centralization, and organizational
charts. This level of analysis pertains to which area of the audit?
a. Management and organization
b. Marketing
c. Human resources
d. Research and development
e. Production
Ginger likes to set her own goals, which have an intermediate level of difficulty. Which
of the entrepreneurial characteristics does she probably possess?
a. A high need for achievement
b. A high need for power
c. An external locus of control
d. An inability to deal with uncertainty
e. Intolerance for ambiguity
The matrix structure violates which of the following principles of management?
a. Unity of direction
b. Unity of command
c. Work specialization
d. Division of labor
e. Span of management
_______ refers to the amount of information that can be transmitted during a
communication episode.
a. Channel richness
b. Electronic mail
c. Encoding
d. Upward communication
e. Feedback
Left-Right Industries employs a diverse set of individuals with strong personalities.
Unfortunately, this means that there is a great deal of interpersonal disagreement among
employees. What organizational tool would work best in this circumstance to manage
conflict?
a. Organizational development
b. Skunkwork
c. Telecommuting
d. Downsizing
e. Small-group innovation
Tammy is a production manager at Eagle’s Nest, Inc.. She is concerned that too much
money is being wasted on inventory that is sitting in the warehouse too long. She
should calculate a(n):
a. current ratio.
b. inventory turnover ratio.
c. conversion ratio.
d. profitability ratio.
e. leverage ratio.
Stereotypes assume that all members of a group have the same characteristics.
a. True
b. False
Which of the following refers to engaging in the international division of labor so as to
obtain the cheapest sources of labor and supplies regardless of country?
a. Franchising
b. Licensing
c. Market entry strategy
d. Outsourcing
e. Activity
The outer layer, the general environment, is widely dispersed and affects organizations
directly.
a. True
b. False
Scenario-HollyandTrent While many others dreamed about owning their own
business, Holly Gabrel decided to do something about it. Holly knew that being
self-employed required long hours and hard work, but with the help of her husband,
Trent, Holly was positive that the hours and the work would be rewarded. First, she and
Trent developed a new concept in sunglasses that could be used by athletes better than
the sunglasses now on the market. Holly and Trent obtained a patent on their invention,
and began production and marketing.
After fully developing their new business idea, Holly and Trent recognize the need to
develop a business plan.
Typical business plans will include all of the following, except:
a. mission or vision of the company.
b. information about the suppliers.
c. policy for extending credit to customers.
d. analysis of critical risks that threaten success.
e. all of these should be included.
A group and a team are interchangeable terms.
a. True
b. False
China is the most entrepreneurial country, with 24 percent of individuals age 18 to 64
starting a new business.
a. True
b. False
Research shows that companies with several senior-level women underperform
financially and organizationally in comparison to those without senior-level women.
a. True
b. False
In order for goals to be effective, they should be challenging but realistic.
a. True
b. False
_____ is a systematic process of gathering and interpreting information about the
essential duties.
a. A job analysis
b. A job listing
c. A job requirement
d. A job description
e. A realistic job preview
Individual personalities emerge during the performing stage.
a. True
b. False