Language, values, religion, and education all describe which dimension in the
international environment?
a. Economic
b. Legal
c. Political
d. Sociocultural
e. Technological
A(n)______is someone who recognizes a viable idea for a business product or service
and carries it out.
a. intrapreneur
b. entrepreneur
c. manager
d. leader
e. introvert
Self-serving bias is when people give themselves too much credit for what they do well
and give external forces too much blame when they fail.
a. True
b. False
The Hawthorne studies resulted in the movement towards scientific management.
a. True
b. False
Malcolm has developed strong task skills and has normally taken the role of task
specialist. His task specialist behaviors will include all of the following EXCEPT:
a. initiating.
b. summarizing.
c. compromising.
d. energizing.
e. all of these are included as task specialist behaviors.
Becoming a successful manager means thinking in terms of building teams and
networks, becoming a motivator and organizer within a highly interdependent system of
people and work.
a. True
b. False
The practical approach to ethical decision making says that ethical issues are not always
clear cut.
a. True
b. False
The balance sheet shows the firm’s financial position with respect to expenses and
credits at a specific point in time.
a. True
b. False
Human beings have fundamental rights and liberties that cannot be taken away by
another individual’s decision.
This ethical decision making approach is known as the:
a. utilitarian approach.
b. individualism approach.
c. moral-rights approach.
d. dualism approach.
e. none of these.
Typically, project managers have authority over_____ but not over_______ assigned to
it.
a. people; the project
b. the project; people
c. resources; the project
d. people; other resources
e. finances; products
Groupthink occurs when people are so committed to a cohesive team that they are
reluctant to express contrary opinions.
a. True
b. False
_______ refers to a change in the attitudes and behaviors of a few employees in the
organization.
a. Organization change
b. Organization development
c. People change
d. Culture change
e. Artifact change
When an official is given the responsibility of overseeing all aspects of ethics and legal
compliance. S/he is referred to as:
a. a whistle-blower.
b. a chief ethics officer.
c. vice-president of human resource management.
d. a yes-man.
e. a political play.
Which of the following does NOT pertain to teams?
a. Teams have a designated strong leader
b. Teams have individual and mutual accountability
c. Specific team vision or purpose
d. Collective work products
e. All of these pertain to teams
The inherent focus of TQM is on managing the total organization to deliver quality to
the customer.
a. True
b. False
_______ channels are those that flow within the chain of command or task
responsibility defined by the organization.
______ means using computers and telecommunications equipment to perform work
from home or another remote location.
What are self-managed teams? Briefly discuss three characteristics or elements of
self-managed teams.
With the______, the organization and the individual attempt to match the needs,
interests, and values that they offer each other.
Name five of the ten characteristics of a successful business plan.
______, according to the Leadership Grid, occurs when efficiency in operations is the
dominant orientation.