The formulation stage involves the use of managerial, administrative, and persuasive
abilities to ensure that the chosen alternative is carried out.
a. True
b. False
If Bradley Hak is responsible for maintaining information links both inside and outside
organizations by using mail, phone calls, and conducting meetings as daily activities, he
would be considered a:
a. figurehead.
b. liaison.
c. negotiator.
d. monitor.
e. spokesperson.
The traditional approach to corporate planning was to:
a. have a decentralized planning staff.
b. have a centralized planning department.
c. set up a planning task force.
d. set up planning committees.
e. use TQM approach.
Samuel Rohrer is providing consumers with a new, unique business. The stage of the
growth where his business has demonstrated that it is a workable business entity is
considered the:
a. start-up stage.
b. survival stage.
c. success stage.
d. takeoff stage.
e. resource maturity stage.
The estimated 2010 misery index figures suggest significantly less misery for almost
every country as compared to figures at the beginning of the century.
a. True
b. False
Recruiting and selecting employees involves which human resource management goal?
a. Implementing strategies
b. Managing talent
c. Maintaining an effective workforce
d. Finding the right people
e. Controlling strategies
Scenario-SharoCannon Sharon Cannon, a U.S. native, was an MBA student in
Detroit, Michigan, with a managerial position at the Ford Motor Company plant. She
was invited to join a company that had entered into a joint venture with a German firm
to manage a Volkswagen plant. Sharon would be under contract for one year, with an
option to renew for a total of three years. Her salary would be 350% more than she was
currently earning, and she would be given two all- expenses paid vacations each year.
The money and the benefits sounded very nice, but Sharon wasn’t sure what the best
choice would be.Which of Hofstede’s value dimensions would be accurate for Sharon’s
native culture?
a. Highest femininity
b. Highest individualism
c. Lowest masculinity
d. Highest power distance
e. Highest uncertainty avoidance
The planning process begins with which of these?
a. The development of operational goals
b. The development of a mission statement
c. Communication of goals to the rest of the organization
d. A company-wide meeting
e. Brainstorming
Jessica has just been appointed leader of a new work team in her organization. She is
wondering what to do at her first meeting with the group. Which of the following would
you suggest?
a. She should waste little time; get the team focused on the task.
b. She should help the team clarify roles and responsibilities.
c. She should allow time for team members to become acquainted with one another;
allow for informal social interaction.
d. She should let someone else worry about this since she is the leader.
e. She should propose to disband the team.
When an organization uses a differentiation strategy, it strives for internal efficiency.
a. True
b. False
The use of managerial and organizational tools to direct resources toward
accomplishing strategic results is known as ________.
Discuss the determinants of team cohesiveness and its consequences.
_____means that an organization accommodates several subcultures, including
employees who would otherwise feel isolated and ignored.
The ethical concept that moral behaviors produce the greatest good for the greatest
number is referred to as ______ approach.
Included in a(n) ______ environment are sectors that have a direct working
relationships with the organization, among customers, competitors, suppliers, and the
labor market.
________ channels exist outside the formally authorized channels and do not adhere to
the organization’s hierarchy of authority.
______ comprises the steps of observing and assessing employee performance,
recording and assessment, and providing feedback to the employee.
A(n) _______is a standard of conduct that is shared by team members and guides their
behavior.
______ are stressors associated with relationships in the organization.