Bottom-up budgeting is a process in which lower level managers anticipate their
department’s resource needs and pass them up to top management for approval.
a. True
b. False
_______ is the responsibility that goes beyond societal expectations to contribute to the
community welfare.
a. Ethical responsibility
b. Discretionary responsibility
c. Economic responsibility
d. Legal responsibility
e. Technical responsibility
Which of the following organizations have a flat structure compared to others?
a. Organization A with eleven hierarchical levels
b. Organization B with three hierarchical levels
c. Organization C with eight hierarchical levels
d. Organization D with six hierarchical levels
e. Organization E with seven hierarchical levels
______ refers to the use of managerial tools to direct resources toward the achievement
of strategic goals.
a. Strategy formulation
b. Strategy coordination
c. Strategy execution
d. Strategy control
e. Strategy planning
Cyrus’s Resort has proposed some major structural changes within their organization.
Some of the employees fear that they will lose power with the changes. They begin
voicing resistance to the changes. What barrier to change are they exhibiting?
a. Disagreements about the benefits
b. Self interests
c. A lack of understanding and trust
d. Uncertainty
e. Goals and rewards
_______are the broad statements of where the organization wants to be in the future.
a. Operational goals
b. Tactical goals
c. Strategic goals
d. Operational goals
e. Tactical plans
Megan is a manager at Botell International. She is very trustful and extremely
respectful of her subordinate’s welfare. She can be described as:
a. high in initiating structure.
b. low in initiating structure.
c. high in consideration.
d. a team leader.
e. task-oriented manager.
Goal-setting theory proposes that managers can increase motivation by setting specific,
challenging goals that are accepted as valid by subordinates, then helping people track
their progress toward goal achievement by providing timely feedback.
a. True
b. False
The belief that ethics are not absolute but instead need to be evaluated relative to the
situation refers to ethnorelativism.
a. True
b. False
Which of the following countries possesses a high performance orientation?
a. Israel
b. Sweden
c. Taiwan
d. Russia
e. Venezuela
The basis for the recent trend among companies to police employee personal habits
such as alcohol and tobacco consumption on the job is called the utilitarian ethic.
a. True
b. False
The classical model of decision-making works best in organizations that are made up of
groups with diverse interests, goals, and values.
a. True
b. False
Hygiene factors are the same as dissatisfiers and include company policies and
procedures.
a. True
b. False
Ophelia, the new CEO at Odyssey Inc., plans to implement a highly effective
systematic process of regulating organizational activities to make them consistent with
the expectations that are established by managers within the company. This is referred
to ascontrol.
a. organizational
b. feedback
c. budgetary
d. systems
e. quality
Machiavellianism is the tendency to direct much on one’s behavior toward the
acquisition of power and the manipulation of other people for purely personal gain.
a. True
b. False
A foreign subsidiary over which an organization has complete control is called a:
a. joint venture.
b. licensing agreement.
c. franchise.
d. wholly owned foreign affiliate.
e. foreign venture.
Which of these is the potential ability to influence the behavior of others?
a. Leadership
b. Management
c. Power
d. Control
e. Motivation
Not-for-profit organizations, such as The Red Cross and the Girl Scouts, represent a
major application of management talent.
a. True
b. False
The management function that involves the use of influence to motivate employees to
achieve the organization’s goals is referred to as _______ .
List four of the eight questions Kepner and Tregoe recommend that managers ask when
diagnosing and analyzing causes.
_________ is the criterion traditionally used to classify countries as developed or
developing.
In the ______ role, managers seek and receive information, scan periodicals and
reports, and maintain personal contacts.
_______ is concerned with defining goals for future organizational performance.