125. The of the general environment includes all elements that occur naturally on earth.
126. Included in a(n) environment are sectors that have a direct working relationships with the organization,
among customers, competitors, suppliers, and the labor market.
127. are organizations in the same industry that provide goods or services to the same set of customers.
128. People and organizations that provide raw materials the organization uses to produce its output are called .
129. The represents people in the environment who can be hired to work for the organization.
130. Not having sufficient information about environmental factors to understand and predict environmental needs and
changes is called .
131. When environmental factors change rapidly, the organization experiences uncertainty.
132. , , and are three types of strategies that organizations can use to adapt to environmental
changes.
133. Roles assumed by people that link the organization with the external environment are called roles.
134. A(n) is when two or more organizations combine to make one organization.
135. A(n) involves a strategic alliance or program by two or more organizations.
136. are becoming more popular as organizations strive to keep up with technological advancements and
compete in the global economy.
137. can be defined as the set of key values, beliefs, understandings, and norms shared by members of an
organization.
138. An object, act, or event that conveys meaning to others is known as a(n) .
139. A(n) is a narrative based on true events that is repeated frequently and shared among organizational
employees.
140. The deeds of are extraordinary, but not so extraordinary that other employees cannot perform the same
deeds.
141. A slogan is a phrase or a sentence that concisely communicates a key corporate .
142. Adaptability culture emerges in an environment that requires response and decision making.
143. A culture that is a results-oriented that values competitiveness, aggressiveness, personal initiative, and willingness to
work long and hard to achieve results is called .
144. The culture places high value on HR, and the organization may be characterized by a caring, family-like
atmosphere.
145. Organizations with internal focuses and consistency orientations for a stable environment should create a(n)
culture.
146. plays a key role in creating an organizational climate that enables learning and innovative responses to
threats from the external environment, challenging new opportunities, or organizational crises.
147. A primary way in which managers shape cultural norms and values to build a high-performance culture is through
_____.
148. A(n) defines and uses signals and symbols to influence corporate culture.
149. List the six dimensions of the general environment.
150. List three visible artifacts of an organization‘s culture.
151. List two reasons why ceremonies are held in an organization.
152. Name one of the two dimensions that the categories of culture are based on.
153. Name one of the two dimensions that organizations with high-performance cultures emphasize.
154. Define the organizational task environment. List the four things this environment includes that could influence an
organization.
155. Name the six dimensions of the general environment and describe each dimension.
156. Briefly describe the task environment and its four primary sectors.
157. What are the three basic strategies for dealing with increased uncertainty with respect to customers, competitors,
suppliers, or government regulations?
158. Discuss the relationship between external environmental characteristics and uncertainty.
159. Discuss the different levels of culture.
160. List the four categories of culture and describe what kind of environments each fit best in.
161. Briefly discuss the two key areas that cultural leaders influence culture.