The classical model of decision making is based on_____assumptions.
a. philosophical
b. irrational
c. economic
d. uncertainty
e. technological
A blueprint specifying the resource allocations schedules, and other actions necessary
for attaining goals is referred to as a(n) _______.
a. goal
b. plan
c. mission
d. vision
e. objective
CyberChasers Corporation sends a post-purchase questionnaire to all consumers who
buy their products. They are interested in gathering data on product quality, customer
service orientation, and customer satisfaction. This is an example of a:
a. concurrent control.
b. feedback control.
c. feedforward control.
d. preliminary control.
e. preventive control.
In a(n), people use communication primarily to exchange facts and information.
a. power culture
b. informational culture
c. high-context culture
d. mid-context culture
e. low-context culture
Effective virtual team leaders use technology to build relationships through all of the
following ways EXCEPT:
a. bring attention to and appreciate divers skills and opinions.
b. scrutinize electronic communication patterns.
c. use technology to enhance communication and trust.
d. ensure timely responses online.
e. manage online socialization.
Borrowing from family and friends is a common source of debt financing for a start-up
business.
a. True
b. False
What is the first step in the feedback control system?
a. Establishing strategic objectives
b. Establishing standards of performance
c. Taking corrective action
d. Comparing performance to standard
e. Measuring previous performance
The social value of uncertainty avoidance is evident in countries like Greece, which
supports beliefs that provide stability and conformity among its citizenry.
a. True
b. False
Which of the following is the process of measuring your organizational process against
the best in the industry?
a. Outsourcing
b. Continuous improvement
c. Environmental analysis
d. Benchmarking
e. Competitive measurement
Darren and his team have just finished Project A, and are preparing to disband. Darren
and his team are in the
stage of team development.
a. forming
b. storming
c. norming
d. performing
e. adjourning
Operations research grew out of World War II groups and is based on.
a. group dynamics
b. employees in crisis
c. production in turbulent times
d. mathematical model building
e. a humanistic approach
is(are) included in an organization’s task environment.
a. Suppliers
b. Accounting procedures
c. Technology
d. Government
e. Demographic characteristics
An example of part of the legal-political dimension of the general environment is a
government’s report on the decline of unemployment rate.
a. True
b. False
If a manager finds several new competitors on the horizon, they may need to spend
more time in the which role?
a. Negotiator
b. Resource allocator
c. Figurehead
d. Monitor
e. Leader
Blake, Madison and Sean started selling computer software on college campuses under
the name Student Software Company. Each person contributed $1500 toward start-up
costs and agreed on dividing costs and profits equally. The legal structure for the
company can best be described as:
a. a proprietorship.
b. a partnership.
c. a trade alliance.
d. a corporation.
e. none of these.
A formal communication channel is a communication channel that flows within the
chain of command.
a. True
b. False
The bureaucratic organizations approach is a subfield within the.
a. classical perspective
b. systems theory
c. scientific management
d. learning organization
e. management science view
A(n)______ approach describes how managers actually make decisions, not how they
should.
______ plans are developed to achieve a set of goals that are not likely to be repeated in
the future.
Name and briefly describe four approaches to training and development.
The nature of management is to cope with______and far-reaching challenges.