When the USSIndianapolisank after being torpedoed, one Navy pilot disobeyed orders
and risked is life to save men who were being picked off by land sharks. The Navy pilot
was operating from the ________ level of moral development.
a. preconventional b. conventional
c. postconventional d. lowest
e. conservative
The charismatic leader has the ability to motivate subordinates to transcend their
expected performance.
a. True
b. False
Focusing on how well resources and human capital are being managed for the
company’s future refers to which
component of the balanced scorecard?
a. Customers
b. Learning and growth
c. Financials
d. Internal business processes
e. External business processes
The term top of the pyramid refers to the more than four billion people who earn the
least, as defined by per capita income.
a. True
b. False
Ricky is a manager at InfoServices, where she rewards the top sales employee every
month by giving him or her a high-definition TV or PC. This is an example of what
employee motivation program?
a. Pay for performance
b. Lifestyle award
c. Employee stock ownership plan
d. Flexible work schedule
e. Team-based compensation
Goals are typically stated in quantitative terms.
a. True
b. False
Jacob, a customer service representative for AB Retailers, has seven levels of
management between himself and the company’s CEO. In contrast, his friend Rhonda, a
customer service representative for YZ Retailers, has only four levels of management
between her and the company CEO. Compared to YZ, Jacob’s company has what type
of organizational structure?
a. Narrow
b. Wide
c. Flat
d. Tall
e. Identical
The essence of________ is to choose the first solution available.
a. bounded rationality
b. creativity
c. decision maximization
d. satisficing
e. the classical model of decision making
Which of the following are high-level needs, according to Herzberg, and include
achievement, recognition, responsibility, and opportunity for growth?
a. Hygiene factors
b. Extrinsic factors
c. Motivators
d. Dissatisfiers
e. All of these
The BCG matrix organizes along which of the following dimensions?
a. Market share and profit
b. Sales and market share
c. Business growth rate and market share
d. Business growth rate and profit
e. Sales and profits
______ is a vital part of good management because decisions determine how the
organization solves its problems, allocates resources, and accomplishes its goals.
a. Organizing
b. Competitive visioning
c. Proper alignment
d. Good decision making
e. Leadership
Theof the external environment includes events originating in foreign countries as well
as opportunities for American companies in other countries.
a. customer relationships dimension
b. legal-political dimension
c. international dimension
d. sociocultural dimension
e. technological dimension
Scenario-KatrinaAldridge The yearly auditing review of Pilgrim Industries is
scheduled for next month. Katrina Aldridge is preparing for that audit and is also
preparing her budget for the coming year.Which of these budgets will provide Katrina
information about planned investments in major assets like buildings and heavy
machinery?
a. Cash budget
b. Revenue budget
c. Capital budget
d. Expense Budget
e. Balance-Sheet budget
Messages that convey data or statistics or simply put into words what managers already
agree on and understand are referred to as:
a. non-routine messages.
b. routine messages.
c. instant messages.
d. grapevine messages.
e. qualitative messages.
People with a(n)_______style usually are concerned with the personal development of
others and may make decisions that help others achieve their goals.
a. classical
b. analytic
c. logical
d. behavioral
e. conceptual
______ is incentive pay that ties at least part of compensation to employee effort and
performance.
In the BCG matrix, the star has a(n)_______ market share in a rapidly growing
industry.
A(n)_____ structure is most appropriate when the external environment is stable.
________ stands for preference for achievement, heroism, assertiveness, work
centrality (with resultant high stress), and material success.
A(n)______ structure is the grouping of positions into departments based on similar
skills, expertise, and resource use.
A preference for a tightly knit social framework in which individuals look after one
another and organizations protect their members’ interests refers to ________.
In the______ process, employers attempt to determine the skills, abilities, and other
attributes a person needs to perform a particular job.
The invisible barrier that separates women and minorities from top management
positions is known as the______.
A decision to monitor employees’ nonwork activities violates the right to________.