The systematic process of regulating organizational activities to make them consistent
with the expectations in plans, targets, and standards of performance refers to
organizational control.
a. True
b. False
A cultural attitude marked by the tendency to regard one’s own culture as superior to
others is called:
a. ethnocentrism.
b. polycentrism.
c. geocentrism
d. technocentrism.
e. none of these.
Scientific and technological advancements in a specific industry as well as in society at
large are included in which general environment dimension?
a. Sociocultural dimension
b. Legal-political dimension
c. Economic dimension
d. Technological dimension
e. Corporate culture dimension
Hopetech Industries has a corporate diversity plan that limits diversity to areas that do
not change throughout a person’s lifetime, such as race, gender, age, and disability.
Hopetech’s diversity plan follows which model of corporate diversity?
a. Inclusive model
b. Exclusive model
c. Traditional model
d. Learning model
e. Static model
Contingency thinking is the ability to see both the distinct elements of a system or
situation and the complex and changing interaction among those elements.
a. True
b. False
Productive output pertains to the team’s ability to meet the personal needs of its
members.
a. True
b. False
For the compact disc industry, the advent of MP3 technology can best be described as
what type of innovation?
a. Disruptive innovation
b. Service innovation
c. Productive innovation
d. Restructuring innovation
e. Reverse innovation
Closed-book management helps employees appreciate why efficiency is important to
the organization’s success as well as their own.
a. True
b. False
In the start-up stage of an entrepreneurial business, formal planning tends to be
nonexistent except for the business plan.
a. True
b. False
During the latter stages of entrepreneurial growth, the manager:
a. must learn to delegate and decentralize authority.
b. must institute greater use of rules and procedures.
c. must hire sufficient management to handle the growth.
d. all of these.
e. none of these.
After every quarterly board meeting, Bernice’s Bracelets, Inc. announces big changes.
They usually do not follow through on these changes. What is causing this lack of
enthusiasm?
a. Disagreements about the benefits
b. Self interests
c. A lack of trust
d. Goals and assessments
e. Competitors
focuses on managing the whole organization to deliver quality to customers.
a. Bureaucracy
b. Theory Z
c. Management-by-objective
d. Total quality management
e. Organization-customer relationship
Conceptual, human, and technical skills are important to which managerial level?
a. Top managers
b. Middle managers
c. First-line managers
d. Non managers
e. All of these
_______financing consists of funds that are invested in exchange for ownership in the
company.
A(n)______ lists forecasted and actual revenues of the organization.
The percentage representing what a company earned from its assets is called________.
When values and standards are written into the legal system, it is referred to as
_______.
Name and briefly describe the four roles in championing an idea for organizational
change.
A(n)______ is a desired future state that the organization attempts to realize.