In order to determine how to deal with a problem employee, Sharon evaluated the
employee, the problem, and the context in which the problem occurred. She is applying
which of the following perspectives?
a. Participative view
b. Universalist view
c. Autonomy view
d. Contingency view
e. Humanist view
All of the following are characteristics of the classical decision making model except:
a. clear-cut problems and goals.
b. conditions of certainty.
c. rational choice by individual for maximizing outcomes.
d. limited information about alternatives and their outcomes.
e. all of these are characteristics of classical decision making model.
has become the new imperative, despite the need for companies to control costs in
today’s economy.
a. Technology
b. Outsourcing
c. Innovation
d. Communication
e. Delegation
Under conditions of______, statistical analyses are useful.
a. certainty
b. ambiguity
c. risk
d. uncertainty
e. conflict
At Stage 3 of growth for an entrepreneurial firm, managers often are hired to take over
duties performed by the owner.
a. True
b. False
Scenario – Theresa Teutul Theresa Teutul was an executive with Digital Industries, a
leading manufacturer of color televisions. She recognized that the color television
market in the late 1970’s was facing significant challenges. After two decades of highly
successful development and marketing, the sales of color televisions had slowed and
replacing older color television sets largely created her market.Using the logic of the
BCG grid, Theresa should recognize that her strategic business unit was in which
quadrant?
a. Star
b. Cash Cow
c. Question Mark
d. Dog
e. None of these
It is often difficult to make decisions about subsystems because they are.
a. interdependent
b. independent
c. managed differently
d. filled with employees
e. organizationally based
Genex Dynamics is a ballistics company that uses the unity of command, scalar chain,
and division of work principles. These are part of which management philosophy?
a. Administrative principles approach
b. Bureaucratic approach
c. Scientific management approach
d. Humanistic approach
e. Behavioral sciences approach
refers to the tendency for the presence of others to enhance one’s motivation and
performance.
a. Public praise
b. Social facilitation
c. Community motivation
d. Social performance
e. Societal inspiration
ABC company has made substantial financial gains, but may start to lose the
advantages of small size. Which stage of growth is this company experiencing?
a. Resource maturity
b. Takeoff
c. Survival
d. Success
e. Existence
Consideration is the extent to which the leader is task oriented and directs subordinate
work activities toward goal attainment.
a. True
b. False
Nelson is motivated by a strong need for recognition and is continually seeking credit
for his contributions to the organization. According to Maslow, Neil is motivated by
which category of needs?
a. Physiological
b. Safety
c. Belongingness
d. Esteem
e. Self-actualization
______ is the first step in the MBO process.
a. Setting goals
b. Developing action plans
c. Appraising overall performance
d. Reviewing progress
e. None of these
Ron, a new associate at Barkley and Sons, is working to cultivate personal relationships
with individuals outside of his department, in hopes that someday these relationships
will help him succeed professionally. Ron is developing which of the following?
a. Informal channel of communication
b. Personal communication network
c. Organizational grapevine
d. Focus group
e. Career pathway team
Organizational development can help managers address problems such as
merger/acquisitions, conflict management, and_______.
a. cultural changes
b. force field analysis
c. organizational productivity
d. organizational decline/revitalization
e. none of these
Which of these styles, according to Jung, avoids specifics, decentralizes
decision-making and develops few rules and regulations?
a. Intuitive-feeling
b. Sensation-thinking
c. Intuitive-thinking
d. Sensation-feeling
e. None of these.
______ is the psychological characteristic that allows a person to be untroubled by
disorder and uncertainty.
______, ______, and ______ are three types of strategies that organizations can use to
adapt to environmental changes.
Describe the four management functions.
List and describe the five forms of sexual harassment.
The tendency to place the primary responsibility for one’s success or failure either
within oneself (internally) or on outside forces (externally) is called the_______.