A business plan for a small business should be detailed, encompassing at least 100
pages.
a. True
b. False
Which of the following defines a technique that uses a face-to-face group to
spontaneously suggest a broad range of alternatives for decision making?
a. Brainstorming
b. Groupthink
c. Point-counterpoint
d. Brainwriting
e. Devil’s advocate
With its ‘œcommunity of interest’ in a preÂFacebook era, the Grateful Dead band’s
ability tois a principle
factor for its success over several decades.
a. innovate
b. communicate
c. generate revenue
d. compete
e. monitor
The process by which information is exchanged and understood by two or more people
is the definition of communication.
a. True
b. False
Two employees in Stacey’s department quit which is normal for her department. She is
faced with the decision to fill these positions. This would be considered a
nonprogrammed decision.
a. True
b. False
Which of these are described by mission statements?
a. Corporate values
b. Product quality
c. Location of facilities
d. All of these
e. None of these
Genna is collecting data on how well the organization has done since their new strategy
was implemented. She is in what stage of the managerial decision making process?
a. The generation of alternatives
b. Implementation of the chosen alternative
c. Evaluation and feedback
d. Recognition of the decision requirement
e. Selection of desired alternative
An active follower is characterized by a need for constant supervision.
a. True
b. False
Which of these refers to the financing that consists of funds that are invested in
exchange for ownership in the company?
a. Venture-debt
b. Debt financing
c. Equity financing
d. Franchising
e. Licensing
______are called the action steps by which an organization intends to attain its strategic
goals.
a. Tactical goals
b. Operational goals
c. Tactical plans
d. Operational plans
e. Strategic plans
Bryan, who works in the human resource department, is interested in gathering data on
the projected number of resignations and retirements over the next ten years. He is most
likely to perform which of the following activities?
a. Choosing a recruiting source
b. Selecting an employment candidate
c. Human resource planning
d. Welcoming new employees
e. Downsizing
The profit-maximizing view of economic responsibility is advocated by.
a. Milton Friedman
b. Arthur Anderson
c. Donald Trump
d. Warren Buffett
e. Steve Jobs
Classy Clay has extremely creative employees who, in the opinion of the organization,
keep the company ahead of the competition. The creativity of these employees would
be classified as a(n)________.
a. internal weakness
b. external opportunity
c. external strength
d. internal strength
e. neutral factor
What is the most common way that entrepreneurs finance the start-up of a new
business?
a. Self-financing from savings or credit cards
b. Loans from friends, family, or business associates
c. Bank loans
d. Lines of credit
e. Venture capital
Of the strategic management functions, which is considered the most fundamental?
a. Executing
b. Analyzing
c. Controlling
d. Planning
e. Leading
Describe service technology.
A process that uses multiple raters including self-rating, to appraise employee
performance and guide development is called______.
Name the six dimensions of the general environment and describe each dimension.
List five of Mintzberg’s ten managerial roles.