Tim is a manager at Chuck’s Construction. He sees little opportunity for advancement at
Chuck’s Construction, regardless of how well he performs. Which of the following
expectancies is low for Tim?
a. E -> P expectancy
b. O -> V expectancy
c. P -> O expectancy
d. E -> V expectancy
e. None of these
Organizing means defining goals for future organizational performance and deciding on
the tasks and resources needed to attain them.
a. True
b. False
_____ is incentive pay that ties at least part of compensation to employee effort and
performance.
a. Pay-for-performance
b. Seniority pay
c. Universal compensation plan
d. Cafeteria-plan
e. Group performance pay
Which of these is a major criticism of scientific management?
a. It ignored the social context of work.
b. It ignored the impact of compensation on performance.
c. It overemphasized individual differences.
d. It overemphasized the intelligence of workers.
e. It emphasized the social context of work.
Scenario – Gregory Trout Gregory Trout has just received a memo explaining that
because of his department’s success with the newly developed Trout, Inc., that his
request for three new employees has been approved. Gregory now faces the challenge
of working with the areas of human resource management in recruiting, selecting,
training and maintaining effective employees.
In recruiting and selecting employees for the new positions, Gregory will apply which
human resource management goal? a. Implementing strategies
b. Managing talent
c. Finding the right people
d. Maintaining the company mission
e. Controlling strategies
In what stage of the perception process are individuals likely to put things into patterns?
a. Selecting
b. Projecting
c. Organizing
d. Sensing
e. Reasoning
Mergers/acquisitions, organizational decline, and conflict management are the three
types of current problems that organizational development managers face.
a. True
b. False
is a narrative based on true event that is repeated frequently and shared by
organizational employees.
a. Symbol
b. Slogan
c. Story
d. Hero
e. Culture
Discerning circles of causality is an important element of systems thinking.
a. True
b. False
During which stage of team development does team unity emerge?
a. Forming
b. Storming
c. Performing
d. Norming
e. Adjourning
A(n) ______ is when two or more organizations combine to make one organization.
List the six dimensions of the general environment.
What is organizational change and what are two major areas of change in
organizations?
A step in the diagnosis stage of organizational development in which participants are
made aware of problems in order to increase their willingness to change their behavior
is called_______.
The_____ combines aspects of both functional and divisional structures simultaneously,
in the same part of the organization.
As one of the four common ways in which norms develop in teams, ______means that
the first behaviors that occur in a team often set a precedent for later team expectations.
A(n)_____ includes anticipated and actual expenses for each responsibility center and
for the total organization.
Describe the five bases of power typical in organizations.