151. An invisible barrier that separates women and minorities from advancement to important lateral movement within
the organization defines the glass ceiling.
a. True
b. False
152. In a recent survey, 37 percent of highly qualified women report that they voluntarily left or “opted-out” of the
workforce at some point in their careers.
a. True
b. False
153. Research shows that companies with several senior-level women underperform financially and organizationally in
comparison to those without senior-level women.
a. True
b. False
154. Many people believe that men make better managers because of their more collaborative, less hierarchical,
relationship–oriented approach that is in tune with today’s global and multicultural environment.
a. True
b. False
155. Sexual harassment in the workplace is a violation of Title VII of the 1964 Civil Rights Act
a. True
b. False
156. Solicitation with the promise of reward is the highest level of sexual harassment.
a. True
b. False
157. Which workforce generation category is characterized as ambitious but lacking loyalty to the organization?
a. Generation X
b. Generation Y
c. Baby boomers
d. Teeny boppers
e. Generation A
158. Which racial or ethnic category currently represents the largest and fastest growing minority group?
a. White
b. African American
c. Asian
d. Hispanic
e. Native American
159. The average U.S. worker, today, is than ever.
a. more likely to be married
b. younger
c. older
d. more likely to be male
e. uneducated
160. Which of the following group is expected to grow the most in employment from 2008 to 2018?
a. Hispanic
b. Asian
c. African American
d. European
e. White
161. is defined as all the ways in which people differ.
a. Multiplicity
b. Diversity
c. Seniority
d. Culture
e. Variation
162. Hopetech Industries has a corporate diversity plan that limits diversity to areas that do not change throughout a
person’s lifetime, such as race, gender, age, and disability. Hopetech’s diversity plan follows which model of
corporate diversity?
a. Inclusive model
b. Exclusive model
c. Traditional model
d. Learning model
e. Static model
163. Which of the following is not a dividend of workplace diversity?
a. Reduced costs associated with high turnover, absenteeism, and lawsuits.
b. Increased understanding of the marketplace.
c. Better use of employee talent.
d. Increased costs associated with high turnover, absenteeism, and lawsuits.
e. Enhanced quality of team problem solving.
164. Smileline Inc. has an onsite daycare facility and provides employees fulltime daycare at a very low cost. The
company implemented this years ago when managers realized that childcare responsibilities were contributing to
high turnover and absenteeism. This example highlights which dividend of workplace diversity?
a. Better use of employee talent
b. Increased understanding of the marketplace
c. Increased quality of team problem solving
d. Enhanced breadth of understanding in leadership positions
e. Reduced costs associated with high turnover, absenteeism, and lawsuits
165. In a family where both parents work, which of the following may be helpful to accommodate the parents’ needs?
a. Childcare
b. Flexible work schedule
c. Home–based employment
d. Maternity or paternity leaves
e. All of these
166. means creating a climate in which the potential advantages of diversity for organizational or group
performance are maximized while the potential disadvantages are minimized.
a. Managing diversity
b. Maxi-Min approach
c. Managing differentiation
d. Advantageous approach
e. Maximum benefit approach
167. is a rigid, exaggerated, irrational belief associated with a particular group of people.
a. Label
b. Prejudice
c. Typecast
d. Discrimination
e. Stereotype
168. Stephanie is nervous about giving a presentation at the marketing firm where she works. One of her male
coworkers told her, “Don’t be such a girl, attack that presentation!” Now Stephanie is so concerned about
appearing tough that she can barely concentrate on the content of the presentation. Stephanie’s anxiety stems from:
a. stereotype
b. ethnocentrism
c. plurality
d. glass ceiling threat
e. the female advantage
169. is a psychological experience of a person who, usually engaged in a task, is aware of a stereotype about his
or her identity group suggesting he or she will not perform well on that task.
a. Typecast threat
b. Discriminatory threat
c. Labeling
d. Stereotype threat
e. Classified threat
170. reflects the belief that one’s own group is superior to other groups.
a. Ethnorelativism
b. Ethnocentrism
c. Pluralism
d. Geocentricism
e. Regiocentrism
171. An ethnocentric perspective leads to:
a. a monoculture.
b. diversity in the workplace.
c. pluralism.
d. ethnorelativism.
e. a global perspective.
172. Phlex Plastic has a very strong set of corporate values. In fact, Phlex has been known to discourage the
emergence of alternative values. Phlex is most likely:
a. a diverse organization.
b. an organization that encourages pluralism.
c. a monoculture.
d. geocentric.
e. minority-owned organization.
173. is the belief that groups are inherently equal.
a. Ethnorelativism
b. Ethnocentrism
c. Pluralism
d. Geocentricism
e. Monoculture
174. Which of the following means that an organization accommodates several subcultures?
a. Monoculturalism
b. Pluralism
c. Ethnorelativism
d. Geocentricism
e. Ethnocentrism