One of Hofstede’s social values that was developed later is:
a. power distance.
b. uncertainty avoidance.
c. masculinity.
d. collectivism.
e. long-term orientation.
If Johnson Lumber provides trees for Westvaco Paper Manufacturing, then Johnson
Lumber is considered a supplier for Westvaco.
a. True
b. False
Sexual harassment in the workplace is a violation of Title VII of the 1964 Civil Rights
Act
a. True
b. False
The overseer of both the product and functional chains of command, responsible for the
entire matrix is the matrix boss.
a. True
b. False
Amy believes that successful managers solicit and respond to upward communication.
Information that can be expected with upward communication includes all of the
following EXCEPT which one?
a. Procedures and practices
b. Suggestions for improvement
c. Financial and accounting information
d. Performance reports
e. All of these are included.
Marion is a great manager and he has a number of special skills. In particular, Marion
has the ability to get his subordinates to do more than would be normally expected.
Which of the following terms best describes Marion?
a. Transactional leader
b. Supportive leader
c. Charismatic leader
d. People-oriented leader
e. Production-oriented leader
Social facilitation is the tendency for the presence of others to influence an individual’s
motivation and performance.
a. True
b. False
______ refer(s) to typically ambiguous, concern novel events, and impose great
potential for misunderstanding.
a. Nonroutine messages
b. Channel richness
c. Routine messages
d. Feedback
e. Nonverbal communications
Personal_______ style refers to differences among people with respect to how they
perceives problems and make decisions.
a. risk taking
b. behavior
c. decision
d. strategic
e. analysis
People who value high power distances normally expect equality in power.
a. True
b. False
Ohio State University researchers identified two major behaviors called consideration
and initiating structure.
a. True
b. False
Which of the following is a function of management?
a. Human resources
b. Raw materials
c. Efficiency
d. Planning
e. Effectiveness
Plans provide a standard of assessment.
a. True
b. False
Factors that influence job satisfaction based on fulfillment of high-level needs such as
achievement, recognition, and opportunity for growth are called motivators.
a. True
b. False
Which of the following is a standard of conduct that is shared by team members and
guides their behavior?
a. Leadership
b. Cohesiveness
c. Norm
d. Attitude
e. None of these
High-Low Productions recently appointed 75 employees and external stakeholders to a
temporary group that would discuss problems and opportunities, and would gather
perspectives on changes that need to take place within the company. High-Low
Productions is utilizing which organizational change tool?
a. Organizational development
b. Skunkwork
c. Telecommuting
d. Focus group
e. Large-group intervention
The general economic health of the country or region in which the organization
operates is represented by the ________
dimension.
List five of the six characteristics of entrepreneurs.
The______ is an unbroken line of authority that links all persons in an organization and
shows who reports to whom.
______ refers to services that are perishable and, unlike physical products, cannot be
stored in inventory.
A group of planning specialists assigned to major departments and divisions to help
managers develop their own strategic plans is called_________.
Describe the difference between centralized networks and decentralized networks.
A(n) _________ includes the elements within the organization’s boundaries.
A(n)______recognizes a viable idea for a business product or service and carries it out.
In the_____ stage, the main problems for entrepreneurial firms are producing the
product or service and obtaining customers.
The external_______ includes all elements existing outside the boundary of the
organization that have the potential to affect the organization.