Rational persuasion is one interpersonal influence tactic available for leaders.
a. True
b. False
Archies’ Antiques, Inc., is characterized by separation of management from ownership
and by clearly defined lines of authority and responsibility. These characteristics are
consistent with the principles of:
a. scientific management.
b. bureaucratic organizations.
c. administrative management theory.
d. human resource management.
e. all of these.
Which of these refers to an unincorporated business owned by an individual for profit?
a. Partnership
b. Sole proprietorship
c. Corporation
d. Association
e. Trade alliance
All of the following are critical innovation strategies for changing products and
technologies EXCEPT_______.
a. exploration
b. cooperation
c. innovation roles
d. risk propensity
e. all of these are critical innovation strategies
Most bad decisions are errors in judgment that originate in the human mind’s limited
capacity and in the natural biases of the manager.
a. True
b. False
Which of the following is a Porter’s competitive strategy?
a. Differentiation
b. Bargaining power of buyers
c. Bargaining power of suppliers
d. Threat of substitute products
e. Potential new entrants
The degree to which the job is perceived as important and having an impact on the
company or customers refers to task significance.
a. True
b. False
If the business is legally Holly’s, then the business form would be:
a. proprietorship.
b. partnership.
c. corporation.
d. chapter S42.5.
e. none of these.
is the extent to which team members are attracted to the team and motivated to remain
in it.
a. Norming
b. Commitment
c. Caring
d. Cohesiveness
e. Leadership.
Impersonal written media, including flyers and bulletins, are the lowest in channel
richness.
a. True
b. False
Elements of TQM include:
a. employee detachment.
b. focus on profits.
c. benchmarking.
d. accidental improvement.
e. all of these.
Team members, in decentralized networks, must communicate through one individual
to solve problems or make decisions.
a. True
b. False
An organization is a social entity that is goal directed and deliberately structured.
a. True
b. False
According to the BCG Matrix, the cash cow has a large market share in a rapidly
growing industry.
a. True
b. False
Which of the following is(are) important role(s) to be played during the process of
organizational change?
a. The idea champion
b. The critic
c. The sponsor
d. Inventor
e. All of these
The most effective managers are consistent in using their own decision style rather than
shifting among styles.
a. True
b. False
Which of the following portfolio categories is made up of poor performers who
command only a small share of a slow growth market?
a. Star
b. Cash cow
c. Question mark
d. Dog
e. Cat
All of the following are common dysfunctions of teams EXCEPT:
a. lack of trust.
b. avoidance of accountability.
c. fear of conflict.
d. lack of commitment.
e. results orientation.
Riya was a highly successful manager at Optics International. After ten years with the
company, she decided to leave and become a fulltime mother and caregiver to her ailing
father. This example demonstrates which factor affecting women’s careers?
a. Female advantage
b. Opt-out trend
c. Glass ceiling
d. Glass wall
e. Opaque ceiling
Which of the following is an entry strategy in which the organization maintains its
production facilities within its home country and transfers its products for sale in
foreign markets?
a. Franchising
b. Licensing
c. Exporting
d. Greenfield venture
e. Joint venture
Name three of the four ways entrepreneurs can become business owners.
What three factors combine to create the situation in Fiedler’s Leadership Contingency
Theory? Explain each.
______ are stressors arising from the tasks required of a person holding a particular job.
A(n)_______is a broadly stated definition of basic business scope and operations that
distinguishes the organization from others of a similar type.
List the four dimensions of national value systems identified by Hofstede.