Whereas scientific management focused on, administrative principles approach focused
on the.
a. individual productivity; total organization
b. organization productivity; individual effort
c. efficient procedures; management by principle
d. employee ability; employee loyalty
e. employee competence; work flow through the organization
Which of these means that managers do not have sufficient information about
environmental factors to understand and predict environmental needs and changes?
a. Adaptation
b. Risk
c. Uncertainty
d. Knowledge
e. Education
Most organizations make a conscious effort to shift from a pluralism perspective to one
of monoculture.
a. True
b. False
A competitive and adversarial negotiation approach in which each party strives to get as
much as it can, usually at the expense of the other party is called distributive
negotiation.
a. True
b. False
means that the first behaviors that occur in a team often set a precedent for later team
expectations.
a. Critical events
b. Primacy
c. Carryover behaviors
d. Explicit statements
e. Recency
You are the production manager for Connor’s Construction, Inc. You decide to change
the production procedure to increase efficiency. One of your long-time foremen is
resisting the change, insisting that the idea won’t work. Which of the following obstacle
is he exhibiting?
a. Different assessment and goals
b. Uncertainty about the future
c. A lack of trust
d. All of these
e. Uncertainty about the future and a lack of trust only
A domain name gives a company an address on the Web and a unique identity.
a. True
b. False
Principle-based statements define fundamental values and contain general language
about company responsibilities, quality of products, and treatment of employees.
a. True
b. False
The ultimate responsibility of managers is to achieve high performance by balancing
efficiency and effectiveness.
a. True
b. False
Organizations must manage environmental uncertainty to be effective.
a. True
b. False
The idea in the large group intervention is to get a sample of people who may have an
interest in the organization, gather perspectives from the selected parts of the system,
and allow the sample to create a collective future.
a. True
b. False
Goal acceptance, in goal-setting theory, means that employees have to “buy into” the
goals and be committed to them.
a. True
b. False
Theemphasized the importance of understanding human behaviors, needs, and attitudes
in the workplace as well as social interactions and group processes.
a. humanistic perspective
b. classical perspective
c. scientific management
d. bureaucratic organizations
e. contingency perspective
______ provide the basic information used for financial control of an organization.
a. Owners equity
b. Income statements
c. Financial position
d. Mission Statements
e. 100-K’s
Task conflict refers to interpersonal incompatibility that creates tension and personal
animosity among people.
a. True
b. False
Briefly describe the perception process.
The_______ approach to ethical decision making sidesteps debates about what is right,
good, or just and bases decisions on prevailing standards of the profession and the
larger society, taking the interests of all stakeholders into account.
A preference for a loosely knit social framework in which individuals are expected to
take care of themselves is called _______.
An alliance begun in 1957 to improve economic and social conditions among its
members, it has evolved into the 27-nation ________.
List and briefly describe the stages of growth for an entrepreneurial company.
Briefly explain expectancy theory.