Seeking positions of power and responsibility, Chandra has rapidly moved up the ranks
within her organization.
Colleagues describe her as someone with a tremendous amount of energy, and a
powerful force for leadership within the organization. Based on this description,
Chandra has what type of personality?
a. Type A
b. Type B
c. Type C
d. Type X
e. Type Y
A(n)______ is responsible for coordinating the activities of several departments.
a. department manager
b. line manager
c. project manager
d. operative
e. moderating manager
Which of the following statements is true?
a. Self-managed teams are empowered with decision-making authority.
b. Self-managed teams still rely heavily on their manager.
c. Self-managed teams have little access to resources.
d. Self-managed teams will eventually develop into problem-solving teams.
e. None of these
An activity ratio that measures how many times the inventory is turned over to meet the
total sales figure is called the inventory turnover.
a. True
b. False
A country’s physical facilities that support economic activities make up its.
a. resource markets
b. infrastructure
c. physical markets
d. product markets
e. plants and equipment
Three categories of motivation theories are content theories, process theories, and
reinforcement theories.
a. True
b. False
John has tremendous technical skills and frequently comes up with valuable ideas.
However, he has clueless about how to promote it within the organization. John is a
good example of a(n)_______.
a. inventor.
b. idea champion.
c. sponsor.
d. critic.
e. an in-transition employee.
Management by objectives, single-use plans, and standing plans are all management
planning approaches.
a. True
b. False
A(n)______is an example of an intrinsic reward.
a. employee’s feelings of self-worth
b. pat on the back from your boss
c. pay raise
d. promotion
e. bonus
The cognitive process people use to make sense out of the environment by selecting,
organizing, and interpreting information is called:
a. selective retention.
b. dissonance.
c. attitude.
d. perception.
e. personality.
Since a corporation is a legal structure reserved for large firms, small businesses have
two basic choices for legal structure of their company: proprietorship and partnership.
a. True
b. False
Most early interpretations of the Hawthorne studies argued that the factor that best
explained increased output was
_____.
a. money
b. days off
c. human relations
d. lighting
e. free food
Which of the following roles are assumed by people and/or departments that link and
coordinate the organization with key elements in the external environment?
a. Figurehead
b. Liaison
c. Boundary-spanning
d. Disturbance handler
e. Leader
The conversion ratio is considered to be a(n)______ratio.
a. activity
b. liquidity
c. profitability
d. leverage
e. cash
The administrative model of decision making describes how managers actually make
decisions in difficult situations.
a. True
b. False
The concept that people have the time and cognitive ability to process only a limited
amount of information on which to base decisions is known as:
a. satisficing.
b. bounded rationality.
c. classical model of decision making.
d. normative approach.
e. scientific approach.
In international operations, the economic environment represents all of the following
factors except:
a. infrastructure.
b. resource and product markets.
c. laws and regulations.
d. inflation.
e. exchange rates.
List the five specific tactics that can be used to overcome employee resistance to
change.
The______ occurs when the perceiver develops an overall impression of a person or
situation based on one attribute, either favorable or unfavorable.
______ justice requires that different treatment of people not be based on arbitrary
characteristics.
_______ means engaging in the international division of labor so that manufacturing
can be done in countries with the cheapest sources of labor and supplies.
A(n)______ is a temporary team designed to solve a short-term problem involving
several departments.
What is tolerance for ambiguity? Why is it an important trait?
The______ has the ability to inspire and motivate people to do more than they would
normally do, despite obstacles and personal sacrifice.
A group of executives assigned to oversee the organization’s ethics by ruling on
questionable issues and disciplining violators is referred to as a(n)_______.
List the five categories or forms of sexual harassment.