The leadership grid suggests a two-dimensional leadership theory that measures a
leader’s concern for people and concern for production.
a. True
b. False
Which racial or ethnic category currently represents the largest and fastest growing
minority group?
a. White
b. African American
c. Asian
d. Hispanic
e. Native American
Which of the following is a characteristic of the large-group intervention model?
a. Results in incremental change
b. Learning for the small group
c. Addresses the entire system
d. Gradual time frame
e. Limited distribution
The topics covered in upward communication are indoctrination and implementation of
goals and strategies.
a. True
b. False
The pure functional structure does not enable the organization to be:
a. a cost leader.
b. efficient.
c. flexible.
d. stable.
e. all of these.
The duty to perform the task or activity an employee has been assigned is called
accountability.
a. True
b. False
A company’s risk of loss of assets, earning power, or managerial control due to
politically based events or action by host government is referred to as:
a. MFN.
b. political risk.
c. tariffs.
d. political instability.
e. terrorism.
Which dimension of the general environment represents the demographic
characteristics, norms, customs, and values of the population within which the
organization operates?
a. Legal-political dimension
b. Economic dimension
c. Technological dimension
d. Corporate culture dimension
e. Sociocultural dimension
Competency-based pay systems are also called skill-based pay systems.
a. True
b. False
The rise of virtual work has led to a decline in organizational hierarchies.
a. True
b. False
Communication and education tactic to change implementation should be used when:
a. initiators clearly have power.
b. group has power over implementation.
c. change is technical.
d. users need to feel involved.
e. group will lose out in change.
Walt works for a large company. Recently, his organization began to contract out such
functions as training, engineering, and computer service. This approach is consistent
with a______ structure.
a. functional
b. team
c. divisional
d. virtual network
e. service
Which of the following means that the goals to be achieved or the problem to be solved
is unclear, alternatives are difficult to define, and information about outcomes is
unavailable?
a. Certainty
b. Risk
c. Uncertainty
d. Ambiguity
e. Brainstorming
A(n)_______is a formal statement of the company’s values concerning ethics and social
issues; it communicates to employees what the company stands for.
A(n) ______ is a unit separate from the rest of the organization and is responsible for
developing and initiating a major innovation.
A contingency approach to leadership that links the leader’s behavioral style with the
task readiness of subordinates is called the_______.
Explain the purpose of the selection process and identify four of the most frequently
used selection devices.
A modification of the needs hierarchy theory that proposes three categories of needs:
existence, relatedness, and growth is called the______theory.
_______ is the process of forming alliances among managers.