The legal-political environment, in international operations, includes which of the
following?
a. Shared knowledge, beliefs and values
b. Political risks
c. Social organizations
d. Infrastructure
e. None of these
Open-book management ties employee rewards to the company’s overall success.
a. True
b. False
Louise works in the manufacturing department at Ice Sculptures. The work in Louise’s
department is low in task specialization. As a result, Louise:
a. usually performs a single task.
b. does a variety of tasks and activities.
c. is often bored.
d. is rarely challenged.
e. generally goofs-off.
Mondavi Corporation has a finance department, a marketing department, and a
production department. Mondavi:
a. uses a functional structure.
b. has a geographic structure.
c. uses a divisional structure.
d. uses product-based structure.
e. uses a matrix structure.
CRL, a European plastics manufacturer, is considering forming an alliance with a U.S.
military goods manufacturer to develop a new type of polymer that can be used for
international industrial and military applications. Such a partnership represents what
type of direct investment?
a. Franchising
b. Joint Venture
c. Wholly owned affiliate
d. Greenfield venture
e. Outsourcing
Under hierarchical control, employees are actively engaged and committed to their
work.
a. True
b. False
______ change is a change in the organization’s product or service outputs.
a. Technology
b. Product
c. Entrepreneurship
d. Creative
e. Incremental
The Digitec company has recently decided to design and manufacture a laptop that
retails for under $50, in an effort to make information technology available to people in
places like rural Africa and rural India. This is known as what type of strategy?
a. Bottom of the pyramid strategy
b. Skimming the barrel strategy
c. Cream of the crop strategy
d. Top of the peak strategy
e. Base price strategy
Interactive leadership means that the leader favors a consensual and collaborative
process, and influence derives from relationships rather than position power and formal
authority.
a. True
b. False
An organization strives for internal efficiency with a(n)______strategy.
a. integration
b. diversification
c. differentiation
d. defensive
e. cost leadership
Riley is a manager at the Tinker Tools. She is expected to make decisions that are in the
organization’s best economic interests. Her decisions should be based on which of the
following models?
a. The administrative model of decision making
b. The garbage can model of decision making
c. The scientific management model of decision making
d. The classical model of decision making
e. The humanistic model of decision making
A project manager is a person responsible for coordinating the activities of several
departments for the completion of a specific project.
a. True
b. False
_______ is considered a decision that enables an individual or company to benefit at
society’s expense.
a. A legal behavior
b. An unethical behavior
c. An economic responsibility
d. A discretionary responsibility
e. A responsible behavior
Creativity is the generation of novel ideas that may meet perceived needs or respond to
opportunities for the organization.
a. True
b. False
An artificial entity created by the state and existing apart from its owners is known as:
a. a partnership.
b. a proprietorship.
c. a corporation.
d. an association.
e. a trade alliance.
Which of the following concepts argues that organizations can find innovative ways to
create wealth at the same time they are preserving natural resources?
a. Preservation
b. Conservation
c. Environmentalism
d. Protectionism
e. Sustainability
Distributive negotiation is a collaborative approach to negotiation that is based on a
win-win assumption, whereby the parties want to come up with a creative solution that
benefits both sides of the conflict.
a. True
b. False
A high degree of_______ means you can accurately assess your own strengths and
limitations and have a healthy sense of self-confidence.
a. self-management
b. social cohesiveness
c. social awareness
d. relationship management
e. self-awareness
Immigrants are more likely to start small businesses than native-born Americans.
a. True
b. False
Which is the highest level of sexual harassment?
a. Generalized
b. Inappropriate/offensive
c. Sexual crimes
d. Solicitation with promise of reward
e. Coercion with threat of punishment
______ refers to the forces either within or external to a person that arouse enthusiasm
and persistence to pursue a certain course of action.
_______ decisions are made in response to situations that are unique, are poorly defined
and largely unstructured, and have important consequences for the organization.
_______ leadership transcends self interest to serve others and the organization.
The ______style to handle conflict involves a moderate degree of assertiveness and a
moderate degree of cooperation.
The major problem with downward communication is known as
communication_______.