Economic development that generates wealth and meets the needs of the current
population while preserving the environment for the needs of future generations refers
to sustainability.
a. True
b. False
Which of the following is a person who sees the need for and fights for productive
change in an organization?
a. A creative individual
b. A catalyst
c. An idea champion
d. A sponsor
e. A critic
According to Spotlight on Skills in chapter 9, which of the following would improve
your chances of getting the job?
a. Talking too much
b. Turning questions into conversations
c. Failing to effectively close
d. Stretching the truth
e. Making a fashion statement
An advantage of the bottom-up budgeting process is:
a. its emphasis on bureaucratic control.
b. lower managers are more involved.
c. top managers control the information flow.
d. top managers are often not committed to achieving budget targets.
e. all of these.
Blogs, running Web logs that allow people to post opinions, ideas, and information,
provide a low-cost, always-fresh real-time link between organizations and customers,
employees, the media, and investors.
a. True
b. False
CellTech, Vtech, and PhoneTech, three large electronics companies, have recently
collaborated to develop an innovative new cell phone. This is an example of which
managerial trend?
a. Outsourcing
b. Interorganizational partnership
c. Adversarial orientation
d. Merger
e. Boundary spanning
Current employees, management, and especially corporate culture are part of an
organization’s internal environment.
a. True
b. False
A stakeholder is any group within or outside the organization that has a stake in the
organization’s performance.
a. True
b. False
Procedural justice requires that rules be stated clearly, consistently and impartially
enforced, and administered fairly.
a. True
b. False
Which of the following would be considered a visual representation(s) of a company’s
corporate culture?
a. All department heads have an executive office.
b. Each department has an award plaque for employee of the month.
c. All employees are dressed in professional business attire.
d. Top level executives drive company owned sports car.
e. All of these.
Executives acquire information about external opportunities and strengths from a
variety of reports, including budgets, financial ratios, profit and loss statements, and
surveys of employee attitudes and satisfaction.
a. True
b. False
One of the important ideas in the text’s definition of management is:
a. the management functions of planning, organizing, leading, and controlling.
b. the attainment of societal goals.
c. effectiveness is more important than efficiency.
d. management is unique to for-profit organizations.
e. efficiency is more important than effectiveness.
Which of the following is more common in large teams?
a. Member satisfaction
b. The development of subgroups
c. Agreement
d. Commitment
e. All of these
Entrepreneurs see themselves as being less in control of their environment, generally
speaking, and can be expected to have an external locus of control.
a. True
b. False
Explain the four underlying assumptions of the administrative model.
A model of leadership that describes the relationship between leadership styles and
specific organizational situations is called a(n)_______approach.
Weber’s vision of organizations that would be managed on an impersonal, rational basis
is called a(n)________.
List the four steps in attracting an effective workforce.
With a(n)_______strategy, the organization aggressively seeks efficient facilities,
pursues cost reductions, and uses tight cost controls to produce products more
efficiently than competitors.