Connie, a single mother and home-business entrepreneur, enjoys running her own
business. However, because she is busy balancing work and family, she does not
foresee her home business growing significantly in the near future. Connie can best be
described as what type of entrepreneur?
a. Idealist
b. Sustainer
c. Optimizer
d. Juggler
e. Hard worker
A group of six to twelve volunteer employees who meet regularly to discuss and solve
problems affecting their common work activities refers to a quality team.
a. True
b. False
_______ schedule materials to arrive at a company just as they are needed on the
production line.
a. Mass customization system
b. LIFO system
c. First-in-First-out system
d. Just-in-time inventory system
e. Last-in-First-out
Punishment increases the likelihood that behavior will be repeated.
a. True
b. False
All of the following are selection devices used for assessing applicant qualifications
EXCEPT a(n)_______.
a. application form
b. interview
c. employment test
d. assessment center
e. drug usage test
According to Douglas McGregor, the classical perspective on management is consistent
with which of the following?
a. Theory X
b. Theory Y
c. Theory Z
d. Contingency theory
e. None of these
Individuals are concerned with external rewards and punishments at the principled
level.
a. True
b. False
Organizational development is one specific set of management techniques based in
theapproach.
a. management science
b. systems theory
c. behavioral sciences
d. scientific management
e. quantitative
Roy is a top executive at a cigarette manufacturing company who believes that
cigarettes are dangerous products and they kill people. This condition can be described
as:
a. job involvement.
b. extroversion.
c. cognitive dissonance.
d. Machiavellianism.
e. job satisfaction.
Paying a woman less than a man for the same work is an example of::
a. gender discrimination
b. ethnic discrimination
c. stereotyping
d. sexual harassment
e. prejudice
According to the BCG Matrix, which of the following exists in a mature, slow-growth
industry, but is a dominant business in the industry, with a large market share?
a. Question mark
b. Asterisk
c. Dog
d. Star
e. Cash cow
Which of the following leads to strong coordination across functional areas and greater
flexibility in responding to changes in the environments?
a. Reengineering
b. Layoffs
c. Downsizing
d. A temporary committee
e. An ad hoc committee
Shooting Star, Inc. has slow response to external changes, centralized decision making,
and poor coordination across departments. It is likely structured:
a. along divisional lines.
b. along functional lines.
c. based on the team approach.
d. based on the virtual network approach.
e. none of these.
In the new workplace,______ are people who work for an organization, but not on a
permanent or full-time basis.
a. upper-level employees
b. direct-related workers
c. temporary employees
d. contingent workers
e. low-level employees
The ______ is a unit separate from the rest of the organization responsible for the
development of a major innovation.
a. new product group
b. matrix group
c. new-venture team
d. vertical group
e. change team
Small-batch production is distinguished by standardized production runs.
a. True
b. False
Fiedler used all of the following to describe how leaders fit the situation EXCEPT:
a. leader-member relations.
b. task structure.
c. personal power.
d. leader position power.
e. all of these were used by Fiedler to describe the situation.
Authentic leadership refers to individuals who know and understand themselves, act
consistently with high ethical values, and empower others.
a. True
b. False
A(n)_______is an artificial entity created by the state and existing apart from its
owners.
A(n)_______team uses computer technology and groupware so that geographically
distant members can collaborate on projects and reach common goals.
_______ involves the skill of grasping both facts and feelings to interpret a message’s
genuine meaning.
List the four content theories discussed in your text.
______entrepreneurs are committed to both good business and changing the world for
the better.
_______is the value of outcomes, or attraction for outcomes, for the individual.
The innovation strategy for changing products and technologies that involves designing
the organization to encourage creativity and the initiation of new ideas is known
as_______.