One of the biggest mistakes during turbulent times is managers’ failure to comprehend
and adapt to the rapid pace of change in the world around them.
a. True
b. False
The management science approach uses qualitative data in management decision
making.
a. True
b. False
The innovation strategy for changing products and technologies that involves creating
conditions and systems to facilitate internal and external coordination and knowledge
sharing is known as exploration.
a. True
b. False
Ryan is a manager at Dream Catchers. Dream Catchers is currently operating in an
environment of high uncertainty. As a result, Ryan will:
a. most likely be making programmed decisions.
b. probably have an easy time generating alternatives.
c. probably have a difficult time generating alternatives.
d. most likely rely on the classical model of decision making.
e. wait until environment becomes certain.
Your grocery store in India is having trouble getting the local farmers to supply you
with the proper produce. This is a problem with India’s:
a. product market.
b. resource market.
c. infrastructure.
d. economy.
e. power distance.
_______ means that managers are honest and trustworthy, fair in their dealings with
employees and customers, and behave ethically in both their personal and professional
lives.
a. Ethical leadership
b. Followership
c. Corporate espionage
d. Command-and-control approach
e. Concern for production leadership
Social responsibility covers a narrow range of issues, many of which are unambiguous
with respect to right or wrong.
a. True
b. False
When a small community hospital decides to add a radiation therapy unit, it is
considered a:
a. programmed decision.
b. structured decision.
c. nonprogrammed decision.
d. poor management decision.
e. certainty decision.
Traditional views of organizational design recommend a span of management of about
7 to 10 subordinates per manager.
a. True
b. False
Randy is a team leader at Welldrilling.net. His team is made up of fifteen co-workers.
Recently, he has noticed a tendency for some team members to participate much less
than others. They seem uninterested and content to let others do the work. This is
called:
a. free riding.
b. reduced commitment.
c. power realignment.
d. the costs of coordination.
e. self-directed team.
Esteem needs are those needs that relate to the desire for a positive self-image and to
receive attention, recognition, and appreciation from others.
a. True
b. False
An attractive innovation for entrepreneurs who want to start a business from scratch is
to join a business incubator.
a. True
b. False
At the success stage of growth, a company’s substantial financial gains may come at the
cost of losing its
advantages of small size, including flexibility and the entrepreneurial spirit.
a. True
b. False
Interdepartmental coordination refers to messages that take place among members of
the same department and concern task accomplishment.
a. True
b. False
Under conditions of________, managers know what goal they wish to achieve, but
information about alternatives and future events is incomplete.
_______ is defined as the extent to which members are attracted to the team and
motivated to remain in it.
A role in which the individual provides support for team members’ emotional needs and
social unity is called a(n)
_____ role.
List the three needs proposed by Clayton Alderfer.