The capacity of an information channel is influenced by all of these except:
a. the ability to establish a personal focus.
b. the ability to handle multiple cues simultaneously.
c. the ability to facilitate rapid, two-way feedback.
d. the ability to minimize costs.
e. both the ability to establish a personal focus and the ability to facilitate rapid,
two-way feedback.
The system of governing an organization so that the interests of corporate owners are
protected refers to corporate governance.
a. True
b. False
Of the following, which may whistle-blowers suffer?
a. Job loss
b. Ostracism by coworkers
c. Transfer to lower-level position
d. Hostile work environment
e. All of the above
Wendy enjoys making crafts and giving these away as gifts to friends and family. One
day, she decided to quit her job and make crafts full-time, selling them on her new
company Web site. Which tactic of becoming a business owner did Wendy use?
a. Equity financing
b. New business start-up
c. Buying an existing business
d. Buying a franchise
e. Merger and acquisition
Juan is a top manager at I.F.L., a matrix organization. He oversees both the product and
functional chains of command, and is responsible for maintaining a power balance
between the two sides of the matrix. Juan is a
_____.
a. political leader
b. functional leader
c. divisional leader
d. matrix leader
e. top leader
Bierderlack has a policy that states that more than three absences in a six-month period
shall result in a suspension.
Colleen, the manager, has just decided to suspend one of her shift employees for
violating this policy. This is an example of:
a. a programmed decision.
b. a nonprogrammed decision.
c. an insignificant decision.
d. poor management.
e. personal grudge.
The desire to form close personal relationships, avoid conflict, and establish warm
friendships, describes:
a. a need for affiliation.
b. a need for power.
c. a need for achievement.
d. a need for authority.
e. all of these.
To succeed in the competitive online market, aspiring entrepreneurs need to identify a
market niche that isn’t being served by other companies.
a. True
b. False
All managers are involved in human resource management.
a. True
b. False
Social awareness is the ability to connect to others, build positive relationships, respond
to the emotions of others, and influence others.
a. True
b. False
Which of the following refers to the deployment of organizational resources to achieve
strategic goals?
a. Planning
b. Controlling
c. Organizing
d. Leading
e. Strategic management
Programmed decisions are made in response to______organizational problems.
a. unusual
b. recurring
c. significant
d. minor
e. unique
Which of the following is a comprehensive management control system that balances
traditional financial measures with operational measures relating to a company’s critical
success factors?
a. Economic value-added system
b. Activity-based costing system
c. Market value-added system
d. Balanced scorecard
e. Open-book management system