The horizontal linkage model is best applied to a(n):
a. low pressure environment.
b. stable environment.
c. environment that requires speed.
d. customer service environment.
e. manufacturing environment.
Before opening his own business, Kareem was writing a report that details the specifics
of his ideas and future business operations. This document is known as a:
a. SWOT analysis.
b. business portfolio.
c. business plan.
d. competitive analysis.
e. mission statement.
Which workforce generation category is characterized as ambitious but lacking loyalty
to the organization?
a. Generation X
b. Generation Y
c. Baby boomers
d. Teeny boppers
e. Generation A
The tendency for people to be so committed to a cohesive team that they are reluctant to
express contrary opinions refers to _____.
a. brainstorm
b. brain dump
c. group innovation
d. groupthink
e. group anxiety
Scenario – SS.com Faced with rapidly growing business, Swift Stocks, Inc., a global
brokerage company with the largest market share, recently announced that it has
established an on-line stock investment and trading subsidiary, SS.com, where investors
can trade stocks at the lowest rates in the industry. The .com subsidiary has less than
one percent market share but it faces a very high business growth rate. In the brokerage
industry the competition is fierce and all players are cutting their on-line commission
rates.Swift Stock’s traditional brokerage business could be classified as a_______.
a. cash cow
b. dog
c. star
d. question mark
e. stuck in the middle business
When Troy measures his employees’ performance and compares their performance
against the goals he set for them, he is performing which of these functions?
a. Staffing
b. Leading
c. Organizing
d. Controlling
e. Planning
Recently, Beagle Boutique was attempting to hire a middle manager. They were looking
for an intelligent, confident, and honest individual. Which approach to leadership was
Beagle using?
a. The contingency approach
b. The situational approach
c. The trait approach
d. The behavioral approach
e. The substitute approach
_______refer(s) to the difference between assets and liabilities and is the company’s net
worth in stock and retained earnings.
a. Assets
b. Current debt
c. Net profit
d. Owners’ equity
e. Liabilities
Which of the following types of leader is one who has the ability to motivate
subordinates to transcend their expected performance?
a. Transactional
b. Charismatic
c. Traditional
d. Supportive
e. Team
Scenario-LaylaFox Layla Fox is a creative, imaginative, artistically sensitive
individual who loves to take on new opportunities. She is a successful manager who
believes that she makes her own destiny through hard work and listening to people. Her
personal problem solving style is intuitive-thinking.
Layla can best be described using which of these Big Five personality factors?
a. Agreeableness
b. Openness to experience
c. Conscientiousness
d. Extroversion
e. Emotional stability
One of the criticisms of scientific management is it did not acknowledge variance
among individuals.
a. True
b. False
The_______ratio refers to the ability of the organization to meet its current debt
obligation.
a. activity
b. liquidity
c. profitability
d. conversion
e. growth
Human resource planning refers to the forecasting of human resource needs and the
projected matching of individuals with expected job vacancies.
a. True
b. False
A(n)_____ has a legal life of its own.
a. partnership
b. proprietorship
c. corporation
d. association
e. trade alliance
Today, more than ever, strategic decisions are related to human resource considerations.
Which of the following refers to the economic value of the knowledge, experience,
skills, and capabilities of employees?
a. Human capital
b. Economic capital
c. Contingency assets
d. Capital assets
e. Economic assets
A manager forwards information to other organization members in the disseminator
role.
a. True
b. False
The term ______refers to a team member who attains benefit from team membership
but does not do a proportionate share of the work.
A business activity that an organization does particularly well relative to its competition
is known as a(n)________.
Explain the Americans with Disabilities Act.
_____ is the process of determining the value of jobs within an organization through an
examination of job content.
Briefly describe the assumptions underlying the classical model of decision making.