_____ is the lack of information about future events.
a. Uncertainty
b. Risk
c. Worry
d. Stress
e. Change resistance
Outsourcing is the continuous process of measuring products, services, and practices
against the toughest competitors or the industry leaders.
a. True
b. False
Organization structure is defined as the:
a. visual representation of the organization.
b. framework in which the organization defined how tasks are divided, resources are
deployed, and departments are coordinated.
c. division of labor.
d. unbroken line of authority that links all individuals in the organization.
e. none of these.
Which of the following strategies involves rewarding an employee’s innovation?
a. Cost leadership
b. Differentiation
c. Focus
d. Internal growth
e. Liquidation
The forming stage of team development is characterized by:
a. the establishment of order and cohesion.
b. cooperation.
c. problem solving.
d. orientation.
e. conflict.
Goals must be set for every aspect of employee behavior or organizational performance
to be effective.
a. True
b. False
______ refers to a clearly defined line of authority in the organization that includes all
employees.
a. Scalar principle
b. Unity of command
c. Work specialization
d. Division of labor
e. Span of management
Louise, a top-level manager at INF Inc., has the difficult task of informing 12
employees that they are about to be laid off. Which communication channel should
Louise use to break the news?
a. Face-to-face
b. E-mail
c. Instant messaging
d. Telephone
e. Handwritten letter
An advantage of which of these tactics is that there is a shorter start-up time and an
existing track record?
a. Participate in a business incubator
b. Start a new business
c. Buy a franchise
d. Buy an existing business
e. Debt financing
______control is the process of setting targets for an organizations expenditures.
a. Quality
b. Income
c. Budgetary
d. Systems
e. Supply chain
is a concept that proposes that corporations can alleviate poverty and other social ills by
selling to the
world’s poorest people.
a. Cream of the crop
b. Skimming the barrel
c. Bottom of the pyramid
d. Top of the peak
e. Base hierarchy
Heroes are important to an organization due to the fact that they:
a. exemplify key values of the organization.
b. exemplify a strong corporate culture.
c. serve as examples to other employees.
d. all of these.
e. none of these.
The matrix approach can be highly effective in a complex, rapidly changing
environment in which the organization needs to be flexible and adaptable.
a. True
b. False
A group of 6 to 12 volunteer employees who meet regularly to discuss and solve
problems affecting their common work activities is known as a(n)______.
The ______ approach assets that human beings have fundamental rights and liberties
that cannot be taken away by an individual’s decision.
A(n)______is an unincorporated business owned by two or more people.
Division of labor is also known as______.
A(n)______is a document specifying the business details prepared by an entrepreneur
in preparation for opening a new business.
List and describe the four basic assumptions of the political model.