A.R.C. is a large non-profit humanitarian aid organization that has been forced to pull
out of several African markets in recent years due to civil wars and large-scale violence.
This demonstrates which frequently cited problem for international companies?
a. Political instability
b. Communist governments
c. Economic instability
d. Political risk
e. Financial risk
Which of the following demographic factors distinguish entrepreneurs from others?
a. They are likely the youngest child in their family.
b. Most entrepreneurs launch their businesses between the ages of 35 and 55.
c. Their parents likely worked for large companies.
d. They are likely the children of immigrants.
e. All of these.
Which of the following is the uncertainty about what behaviors are expected of a person
in a particular role?
a. Role conflict
b. Task overload
c. Nonprogrammed decisions
d. Role ambiguity
e. Task underload
A competitive and adversarial negotiation approach in which each party strives to get as
much as it can, usually at the expense of the other party, is called:
a. BATNA.
b. a bargaining zone.
c. mediation.
d. integrative negotiation.
e. distributive negotiation.
A recent study from the U.S. Department of Labor shows that the top reason that people
leave their jobs is because they:
a. don’t make enough money.
b. don’t feel appreciated.
c. don’t believe in what the organization stands for.
d. don’t like their colleagues.
e. don’t like their boss.
What is the ideal size of work teams?
a. Three
b. Five
c. Twelve
d. Fifteen
e. Twenty-three
Routine messages tend to be simple and straightforward, such as conveying data or
statistics.
a. True
b. False
Type A behavior pattern is characterized by all of these EXCEPT:
a. impatience.
b. devotion to work.
c. aggressiveness.
d. relaxed lifestyle.
e. extreme competitiveness.
Social entrepreneurs have a primary goal of improving society rather than maximizing
profits.
a. True
b. False
Caleb is a manager at Computer-Care Company. He is expected to consider the effort of
each decision alternative on all parties and select the one that optimizes the satisfaction
for the greatest number of people. This is an example of the:
a. utilitarian approach.
b. individualism approach.
c. moral-justice approach.
d. justice approach.
e. soft-line managerial approach.
Molly Madison received “The Employee of the Month” Award at Internal Workings
Remodeling Service in April.
Molly would be considered a part of which of these for Internal Workings?
a. General environment
b. Task environment
c. Economic environment
d. Internal environment
e. Legal-political environment
Customer service, external business processes, financial performances, and the
organization’s capacity for learning and growth are the four major perspectives of the
balanced scorecard.
a. True
b. False
Intuition is based on_______, but lacking in_______.
a. conscious thought; practicality
b. experience; applicability
c. a solid analysis; applicability
d. experience; conscious thought
e. thought-process; guts