Which of the following theories emphasize the needs that motivate people?
a. Process
b. Reinforcement
c. Content
d. Contingency
e. Situational
Maintaining information links are the activities consistent with therole.
a. leader
b. spokesperson
c. monitor
d. liaison
e. entrepreneur
In the unfreezing step, participants must be made aware of problems and be willing to
change.
a. True
b. False
Which of the following comprises the lowest channel richness?
a. Electronic mail
b. Bulletins
c. Face-to-face talk
d. Telephone
e. Memos
An MNC is managed as an integrated worldwide business system.
a. True
b. False
Industrial Instruments operates in an environment that requires fast response and
high-risk decision making. Which type of culture may be appropriate here?
a. Consistency
b. Adaptability
c. Clan
d. Achievement
e. Involvement
Beth Brant, production supervisor at Trustworthy Tools Mfg., Inc. believes that her
employees dislike work, avoid responsibility, and therefore they need to be controlled
and directed. Beth is a:
a. theory X manager.
b. theory Y manager.
c. realistic manager.
d. theory Z manager.
e. theory J manager.
______ channels are channels that exist outside the formally authorized channels
without regard for the organization’s hierarchy of authority.
a. Management by wandering around
b. Upward communication
c. Personal communication
d. Horizontal communication
e. Downward communication
The removal of an unpleasant consequence following a desired behavior is referred to
as:
a. avoidance learning.
b. punishment.
c. positive reinforcement.
d. extinction.
e. inefficient management.
Which of these best illustrates the preconventional stage of moral development?
a. Everybody else is doing it, so it must be okay.
b. What would my boss think if I did this?
c. I know this is not right, and I will not do it, even if everyone else is.
d. What am I going to get from making this decision?
e. All of these.
Policy-based statements generally outline the procedure to be used in specific ethical
situations.
a. True
b. False
Companies can reduce boundaries and increase collaboration with other organizations
by creating:
a. flexible structures.
b. interorganizational partnerships.
c. new company cultures.
d. new supplier connections.
e. none of these.
Most people underestimate their ability to predict uncertain outcomes.
a. True
b. False
The risk of loss due to actions by host country governments is known as ________ .
With_____ decision authority is pushed downward to lower organization levels.
A(n)_______is any group within or outside the organization that has a stake in the
organization’s performance.
In a(n)______team, team members take over managerial duties.
Discuss the differences between groups and teams.
The systematic process of gathering and interpreting information about essential duties
refers to______ .