Self-managed teams consist of 5 to 20 multi-skilled workers who rotate jobs and
produce an entire product or service.
a. True
b. False
______ is a rigid, exaggerated, irrational belief associated with a particular group of
people.
a. Label
b. Prejudice
c. Typecast
d. Discrimination
e. Stereotype
Managers are considered to have a(n)_______style when they prefer to consider
complex solutions based on as much data as they can gather.
a. behavioral
b. conceptual
c. directive
d. analytical
e. classical
Which of the following is a business activity that an organization does especially well
relative to its competition?
a. Strategy
b. Synergy
c. Cash cow
d. Core competence
e. Multidomestic
The frustration-regression principle is most closely related with.
a. Maslow
b. Herzberg
c. McClelland
d. Alderfer
e. Adam
Exchange rates are included in which of the following international environments?
a. The legal-political sector
b. The economic environment
c. The sociocultural environment
d. The barter system environment
e. The government sector
A cash budget estimates receipts and expenditures of money on a daily or weekly basis..
a. True
b. False
A new drug has not been approved by the FDA to sell in the U.S. because further testing
is needed. The company has a chance to sell its product in another country immediately
to start recovering the costs of R & D and production three years ahead of time. This
example places the decision in which of the categories from the text?
a. The ethical domain
b. The domain of free choice
c. The legal domain
d. The obstructive category
e. The protective domain
Janelle is very innovative and attentive to detail. As she starts her own company, she
leads her employees and ensures that every detail is attended to. As her company grows,
she finds it more difficult to deal with and motivate her employees. She is more
interested in the product. What stage of growth is Janelle’s company going through?
a. Resource maturity
b. Takeoff
c. Survival
d. Success
e. Existence
______ refers to dialogue across boundaries and hierarchical levels about the team or
organization’s vision, critical strategic themes, and values that help achieve important
goals.
a. Tactical discussion
b. Strategic conversation
c. Intentional chat
d. Calculated exchange
e. Deliberate talk
The Six Sigma approach is a comprehensive management control system that balances
traditional financial
measures with operational measures relating to a company’s critical success factors.
a. True
b. False
Job enlargement is a job design that incorporates achievement, recognition, and other
high-level motivators into the work.
a. True
b. False
Self-confidence, honesty and integrity, and the desire to lead, are all components of
which personal characteristic of leaders?
a. Physical characteristics
b. Intelligence and Ability
c. Personality
d. Social Characteristics
e. Social Background
Managers connect with others, to persuade and influence, primarily by using
impersonal written media such as fliers and bulletins.
a. True
b. False
The right to advise, recommend, and counsel in the staff specialists’ area of expertise is
included in staff authority.
a. True
b. False
If a manager finds a severe decline in employee morale and direction, they may need to
spend more time in the
_____ role.
a. negotiator
b. resource allocator
c. figurehead
d. monitor
e. leader
One advantage to acquiring a wholly owned foreign affiliate is that the company that
acquires it would then have complete control.
a. True
b. False
Ashley has average technical skills but her real strengths lay in visualizing the benefits
of other’s ideas and in finding financial and political support for these ideas. Ashley is
an excellent example of a(n)______.
a. critic.
b. sponsor.
c. idea champion.
d. inventor.
e. bureaucrat.
Brad is a department manager at Home Theater, Inc. His sole role in the budget process
is to implement the budget that is developed for him. This is an example of:
a. strategic budgeting.
b. operational budgeting.
c. top-down budgeting.
d. management by objectives.
e. bottom-up budgeting.
Compare the five groups of needs in Maslow’s theory with the three groups of needs in
Alderfer’s ERG theory.
Not having sufficient information about environmental factors to understand and predict
environmental needs and changes is called _______.
________ is the management function concerned with monitoring employees’ activities,
keeping the organization on track toward its goals, and making corrections as needed.
_______ refers to the field of management that specializes in the physical production of
goods or services.
A condition in which two attitudes or a behavior and an attitude conflict is
called________.