Scenario-LarryCampbell The pressure was on again. Larry Campbell, the Vice
President at ToolTime Hardware, Inc., was receiving requests from men and women
inside the firm and outside the firm, asking him to review the company’s promotion
policies. Of the 52 middle and high level executives, only three were women. The
pressure was to review the policies that had led to this perceived imbalance and, if
appropriate, take the steps necessary for correction.Using the justice approach for
ethical decision-making, the logic of promoting qualified men and women would be
supported by:
a. equal rights justice.
b. distributive justice.
c. procedural justice.
d. compensatory justice.
e. all of these.
For a non-programmed decision, feasible alternatives are hard to identify and in fact are
already available within the organization’s rules and procedures.
a. True
b. False
Brainstorming uses a face-to-face interactive group to spontaneously suggest a wide
range of alternatives for decision making.
a. True
b. False
An in-house training and education facility that offers broad-based learning
opportunities for employees refers to on-the-job training.
a. True
b. False
What percentage of a manager’s time is spent in direct communication?
a. 20 percent
b. 100 percent
c. 50 percent
d. 80 percent
e. 40 percent
Which of the following behaviors is NOT consistent with the socioemotional role?
a. Encourage
b. Energize
c. Harmonize
d. Compromise
e. Follow
In the context of work team effectiveness,pertains to the team’s ability to meet the
personal needs of its members.
a. cohesiveness
b. satisfaction
c. commitment
d. leadership
e. norms
With a matix structure, the entire organization is made up of horizontal teams that
coordinate their work and work
directly with customers to accomplish the organization’s goals.
a. True
b. False
A job design that incorporates achievement, recognition, and other high-level
motivators into the work is referred to as:
a. job simplification.
b. job rotation.
c. job enlargement.
d. job enrichment.
e. none of these.
Celine has an unwavering belief in her new start-up company. She possesses intense
focus and takes unconventional risks to make her new company successful. These
examples most closely relate to which personality trait of entrepreneurs?
a. Need to achieve
b. Patience
c. Tolerance for ambiguity
d. High energy level
e. Self-confidence
The management of business operations conducted in more than one country is called:
a. global management.
b. international management.
c. outsourcing management.
d. planning management.
e. domestic management.
One of the newest ways of gauging whether a candidate is right for the company is by
checking:
a. previous places of employment.
b. with references.
c. trial employment period.
d. aptitude tests.
e. social networking sites.
The first step in the perception process is_______.
a. contrasting
b. attribution
c. reasoning
d. observation
e. stereotyping
Theories that explain how employees select the behaviors that allow them to meet their
needs are known as:
a. content theories.
b. contingency theories.
c. process theories.
d. need hierarchy theories.
e. reinforcement theories.
The recognition that people have limits on how rational they can be is known
as_______.
A budgeting process in which middle and lower-level managers set departmental budget
targets in accordance with overall company revenues and expenditures specified by top
management is called_______budgeting.
______ incorporates high-level motivators into the work, including job responsibility,
recognition, and opportunities for growth, learning, and achievement.
The _______ represents people in the environment who can be hired to work for the
organization.
What is the difference between ethnocentrism and ethnorelativism?
The writings of Fayol, Taylor, and Weber provide the foundation for modern
management. Identify the school of thought associated with each writer and compare
the focus that each writer takes in relation to the organization.
________ negotiation is a competitive and adversarial negotiation approach in which
each party strives to get as much as it can, usually at the expense of the other party.
A(n) ______ is a person who sees the need for and champions productive change within
the organization.