Operations Management: Processes and Supply Chains 12th Edition

ISBN 13
978-0134741062
ISBN 10
0134741064
Authors
Larry P. Ritzman, Lee J. Krajewski, Manoj K. Malhotra
has exam prep Exam Prep  has homework help Homework Help
175 documents found.
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978-0134741062 Case Continental Tire Pursuing A Winning Plant Decision
Continental Tire: Pursuing a Winning Plant Decision Length: 08:40 Subject: New Manufacturing Plant Decision Textbook Reference: Chapter 13: Supply Chain Logistic Networks, page 554 Summary This video case shows how Continental tire, the worlds largest automotive company and fourth largest tire manufacturer, reached a decision to locate their new
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978-0134741062 Case Sales And Operations Planning At Starwood
Sales and Operations Planning at Starwood Length: 13:07 Subject: Sales and Operations Planning at Starwood Textbook Reference: Chapter 10: Operations Planning and Scheduling, page 418 Summary The focus of this video segment is Starwoods sales and operations planning. The video considers planning from the perspective of both corporate planners
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978-0134741062 Chapter 1 Lecture Note
Copyright 2019 Pearson Education, Inc Copyright 2019 Pearson Education, Inc Copyright 2019 Pearson Education, Inc Chapter 1 Using Operations To Create Value Course Introduction 1. Todays objectives: a. What are the course requirements? b. What is OM? OM deals with processes that produce services and goods
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978-0134741062 Chapter 1 Solution Manual
1-1 Copyright 2019 Pearson Education, Inc. 1-1 Copyright 2019 Pearson Education, Inc. 1-1 Copyright 2019 Pearson Education, Inc. Chapter 1 Using Operations to Create Value DISCUSSION QUESTIONS 1. Answering this question demonstrates that processes underlie all of our jobs. What might be surprising is how
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978-0134741062 Chapter 1 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 1 Using Operations To Create Value Course Introduction 1. What is Operations Management (OM) and why do we study it? 2. What is the primary goal of this textbook?
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978-0134741062 Chapter 10 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 10 Operations Planning and Scheduling TEACHING TIP Open with Cooper Tire and Rubber Company. This example shows how employee hires, changes to workforce schedules, temporary use of undertime by idling a plant, and
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978-0134741062 Chapter 10 Solution Manual Part 1
10-1 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 10 Operations Planning and Scheduling DISCUSSION QUESTIONS 1. Over the past several years, many corporations have experienced reductions in the workforce of sufficient size to receive attention in
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978-0134741062 Chapter 10 Solution Manual Part 2
Operations Planning and Scheduling CHAPTER 10 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 10-21 4 1 3 1 5 2 3 3 3 1 3 0 4 1 2 4
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978-0134741062 Chapter 10 Solution Manual Part 3
Operations Planning and Scheduling CHAPTER 10 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 10-37 in dealing with the seven care areas (interchangeable or not), decide how to handle noninteger requirements (round or leave fractional), what to make a full-time week, how to
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978-0134741062 Chapter 10 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 10 Operations Planning and Scheduling 1. What is Operations Planning and Scheduling? 2. Requires managerial inputs from all of the firms functions 3. How is each function affected by the plan?
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978-0134741062 Chapter 11 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 11 Resource Planning TEACHING TIP This chapter begins by describing enterprise resource planning (ERP) systems, which have become a valuable tool for resource planning. The chapter then examines a specific approach to resource
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978-0134741062 Chapter 11 Solution Manual Part 1
11-1 Copyright 2019 Pearson Education, Inc. 11-1 Copyright 2019 Pearson Education, Inc. 11-1 Copyright 2019 Pearson Education, Inc. Chapter 11 Resource Planning DISCUSSION QUESTIONS 1. Some responses from each functional area could include: Marketing: The available-to-promise quantities because they determine when orders can
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978-0134741062 Chapter 11 Solution Manual Part 2
Resource Planning CHAPTER 11 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 11-21 b. In week 1, an order for 155 units of item C should be released and an order for 610 units of item D should be released 610
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978-0134741062 Chapter 11 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 11 Resource Planning 1. What is resource planning? 2. How does it relate to managing processes and managing value chains? 1. Materials Requirements Planning 1. Dependent demand a. Parent relationship b. Component
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978-0134741062 Chapter 12 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 12 Supply Chain Design TEACHING TIP The firms operations strategy and competitive priorities guide its supply chain choices. Supply chain management is the synchronization of a firms processes with those of its suppliers
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978-0134741062 Chapter 12 Solution Manual Part 1
12-1 Copyright 2019 Pearson Education, Inc. 12-1 Copyright 2019 Pearson Education, Inc. 12-1 Copyright 2019 Pearson Education, Inc. Chapter 12 Supply Chain Design DISCUSSION QUESTIONS 1. For any supply chain there is a theoretical efficiency curve that maps the relationship between total costs and performance.
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978-0134741062 Chapter 12 Solution Manual Part 2
Supply Chain Design CHAPTER 12 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 12-21 Forms for Single Product (Quick Hit) Version: FACTORY MATL. DELIVERY FORM FACTORY MATL. DELIVERY FORM Day Shipped: Day Recd.: Day Shipped: Day Recd.: Quantity: Quantity:
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978-0134741062 Chapter 12 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 12 Supply Chain Design 1. Creating an Effective Supply Chain Pressures to create an effective supply chain are o o o o Three major areas of focus in creating
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978-0134741062 Chapter 13 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 13 Supply Chain Logistic Networks TEACHING TIP Ask students to give an example where a facility's location makes a difference, or introduce with examples, such as Starbucks and White Castle. Discuss the importance
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978-0134741062 Chapter 13 Solution Manual Part 1
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 13 Supply Chain Logistic Networks DISCUSSION QUESTIONS 1. Answers depend on the specific organizations and industries selected by the teams. Some expected tendencies for manufacturers are: Favorable labor
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978-0134741062 Chapter 13 Solution Manual Part 2
Supply Chain Logistic Networks CHAPTER 13 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Dummy location and is therefore is not used. Shipments to the Dummy location from F2 and F3 represent unused capacity. Total Cost: F2-W1= 45,000($2) = $90,000 F3-W2= 30,000($2)
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978-0134741062 Chapter 13 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 13 Supply Chain Logistic Networks 1. Explain how location decisions affect processes and departments throughout the organization. a. Marketing: b. Human resources: c. Accounting and finance: d. Operations: e. International operations: 1.
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978-0134741062 Chapter 14 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 14 Supply Chain Integration TEACHING TIP Order Fulfillment aboard the Coral Princess shows the intricate supply decisions that must be made during a cruise and the implications of recent disasters on the process.
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978-0134741062 Chapter 14 Solution Manual
14-1 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 14 Supply Chain Integration DISCUSSION QUESTIONS 1. Supply chain dynamics can be from internal sources or external sources. Dynamics emanating from internal causes should be corrected by addressing
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978-0134741062 Chapter 14 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 14 Supply Chain Integration Think of a supply chain as a river that flows from raw material suppliers to customers. 1. Supply Chain Disruptions 1. Describe causes of
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978-0134741062 Chapter 15 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 15 Supply Chain Sustainability TEACHING TIP Sustainability is a hot topic in business schools; this chapter focuses on how supply chains can support environmental responsibility and social responsibility. Mention FedEx. The opening story
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978-0134741062 Chapter 15 Solution Manual
15-1 Copyright 2019 Pearson Education, Inc. 15-1 Copyright 2019 Pearson Education, Inc. 15-1 Copyright 2019 Pearson Education, Inc. Chapter 15 Supply Chain Sustainability DISCUSSION QUESTIONS 1. Supply chains aimed at disaster relief evolve over time. Early on, during response operations, supplies must be pushed to
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978-0134741062 Chapter 15 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Environmental Responsibility Financial Responsibility Social Responsibility Supply Chains and Sustainability Chapter 15 Supply Chain Sustainability 1. The Three Elements of Supply Chain Sustainability 1. Define financial responsibility 2. Define environmental responsibility 3. Define social responsibility
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978-0134741062 Chapter 2 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 2 Process Strategy and Analysis TEACHING TIP This chapter focuses on process strategy and analysis, which specifies the pattern of decisions made in managing processes so that the processes will achieve their competitive
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978-0134741062 Chapter 2 Solution Manual Part 1
Copyright 2019 Pearson Education, Inc. Chapter 2 Process Strategy and Analysis DISCUSSION QUESTIONS 1. Many processes at manufacturing facilities involve customer contact. Internal customers would include those employees whose operation(s) are subsequent. Quality Control could be considered an internal customer as could design engineering
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978-0134741062 Chapter 2 Solution Manual Part 2
Process Strategy and Analysis CHAPTER 2 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 2-21 b. Correlation coefficient 0.547 = . There is a negative relationship between permeability and carbon content, although it is not too strong. c. Carbon content must be
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978-0134741062 Chapter 2 Solution Note
Copyright 2016 Pearson Education, Inc. Publishing as Prentice Hall. Copyright 2016 Pearson Education, Inc. Publishing as Prentice Hall. Copyright 2016 Pearson Education, Inc. Publishing as Prentice Hall. Chapter 2 Process Strategy and Analysis 1. Processes are everywhere, in all functional areas of the enterprise. 2. Managers must
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978-0134741062 Chapter 3 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 3 Quality and Performance Process performance and quality should be everyones concern. TEACHING TIP Introduce with QVC as one example of a company that met the challenge by designing and managing processes that
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978-0134741062 Chapter 3 Solution Manual Part 1
3-1 Copyright 2019 Pearson Education, Inc. 3-1 Copyright 2019 Pearson Education, Inc. 3-1 Copyright 2019 Pearson Education, Inc. Chapter 3 Quality and Performance DISCUSSION QUESTIONS 1. The use of automation in a highly craft-oriented process is certainly something to ponder over. For example, Steinway grand
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978-0134741062 Chapter 3 Solution Manual Part 2
Quality and Performance CHAPTER 3 3-16 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. b. The POM for Windows graph below shows that all samples fall within the control limits, but samples 11, 12, 13, 14, and 15 have an upward
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978-0134741062 Chapter 3 Solution Note
Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Chapter 3 Quality and Performance Why should process performance and quality be everyones concern? 1. Costs of Quality 1. Define a defect. 2. Four major categories of costs are associated with
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978-0134741062 Chapter 4 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 4 Capacity Planning TEACHING TIP Introduce with Tesla Corporation. What was the problem? How did they solve the problem? 1. Capacity is the maximum rate of output of a process or
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978-0134741062 Chapter 4 Solution Manual Part 1
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 4 Capacity Planning DISCUSSION QUESTIONS 1. The primary economies of scale concern spreading the instructors salary over a larger class and filling classrooms to capacity (and then some). Diseconomies
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978-0134741062 Chapter 4 Solution Manual Part 2
Capacity Planning CHAPTER 4 Copyright 2019 Pearson Education, Inc. period is longer than 4 years, it does not meet Darrens threshold. Consequently, the project should not be undertaken. 25. Dintell Corporation. Assuming a five-year life. Decision tree: Invest (0.50) 40% share Dont invest $160 M (0.50) 30% share $120 M (0.50) 40%
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978-0134741062 Chapter 4 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 4 Capacity Planning 1. Define Capacity: 2. How are constraint and capacity decisions related? a. Accounting: b. Finance: c. Marketing: d. Management information systems: 1. Planning Long-Term
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978-0134741062 Chapter 5 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 5 Constraint Management TEACHING TIP Introduce with Microsoft Corporation and how its XIT sustained Engineering manages change request in its software development process. What was the problem? How did they solve
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978-0134741062 Chapter 5 Solution Manual Part 1
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 5 Constraint Management DISCUSSION QUESTIONS 1. Examples of everyday bottlenecks include traffic lights, drive-thru windows at the bank or fast food restaurants. On the highway merging lanes and speed
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978-0134741062 Chapter 5 Solution Manual Part 2
Constraint Management CHAPTER 5 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 5-15 and delivery performance is deteriorating. The company must do a better job of aligning its market strategy with its manufacturing strategy using the theory of constraints. Because the case
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978-0134741062 Chapter 5 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 5 Constraint Management 1. Define constraint 2. Define capacity 3. Three types of constraints a. b. c. 4. Define bottleneck 1. Theory of Constraints 1. Performance measures
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978-0134741062 Chapter 6 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 6 Lean Systems TEACHING TIP Open with Aldi, a discount supermarket chain whose products due to the use of lean initiatives can be as much as 30% cheaper than its competitors. At the
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978-0134741062 Chapter 6 Solution Manual
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 6 Lean Systems DISCUSSION QUESTIONS 1. a. Many students buy into lean systems as a philosophy until they are faced with the prospect of having their own
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978-0134741062 Chapter 6 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 6 Lean Systems How does a lean system affect a firms internal linkages between its core and supporting processes and its external linkages with its customers and suppliers? 1. Marketing: 2.
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978-0134741062 Chapter 7 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 7 Project Management Project Management TEACHING TIP Introduce with Burj Khalifa, the tallest building in the world. The building of which took six years and at its peak construction employed 12,000 employees from
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978-0134741062 Chapter 7 Solution Manual Part 1
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 7 Project Management DISCUSSION QUESTIONS 1. Software is an essential element for successful management of complex projects. It can provide information on completion performance of
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978-0134741062 Chapter 7 Solution Manual Part 2
Project Management CHAPTER 7 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 7-17 b. Project cost with the earliest start time for each activity:
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978-0134741062 Chapter 7 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 7 Project Management Project Management 1. Define the term project a. List some examples b. What are three main goals of any
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978-0134741062 Chapter 8 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 8 Forecasting TEACHING TIP Balancing supply and demand begins with making accurate forecast. This chapter focuses on demand forecasts. Forecasting methods may be based on mathematical models that use available historical data, on
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978-0134741062 Chapter 8 Solution Manual Part 1
8-1 Copyright 2019 Pearson Education, Inc. 8-1 Copyright 2019 Pearson Education, Inc. 8-1 Copyright 2019 Pearson Education, Inc. Chapter 8 Forecasting DISCUSSION QUESTIONS 1. a. There is no apparent trend in the data. The nave forecast method, exponential smoothing or the simple moving average would
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978-0134741062 Chapter 8 Solution Manual Part 2
Forecasting CHAPTER 8 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 8-21 17. Utility company Quarter Year 1 Year 2 Year 3 Year 4 1 103.5 94.7 118.6 109.3 2 126.1 116.0 141.2 131.6 3 144.5 137.1 159.0 149.5 4 166.1 152.5
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978-0134741062 Chapter 8 Solution Manual Part 3
Forecasting CHAPTER 8 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 8-41 One way to estimate the total demand for cycle 5 is to use OM Explorers Trend Projection routine in the Time Series Solver. Here we get the following results:
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978-0134741062 Chapter 8 Solution Manual Part 4
PART 2 Managing Customer Demand Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 8-54 Nave Forecast Worksheet Actual Data 1-Period Moving Average Period Forecast Error CFE 1 1,160 2 779 1,160 3 1,134 779
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978-0134741062 Chapter 8 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 8 Forecasting Forecasting 1. What is a forecast? 2. Forecasts are critical inputs to business plans, annual plans, and budgets. a. Finance: b. Human resources: c. Marketing: d. Operations and supply chain managers:
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978-0134741062 Chapter 9 Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 9 Inventory Management TEACHING TIP Open with Fords Smart Inventory Management System (SIMS) and its use of big data to ascertain what customers want, manage vehicle complexity, and distribute the right cars to
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978-0134741062 Chapter 9 Solution Manual Part 1
9-1 Copyright 2019 Pearson Education, Inc. 9-1 Copyright 2019 Pearson Education, Inc. 9-1 Copyright 2019 Pearson Education, Inc. Chapter 9 Inventory Management DISCUSSION QUESTIONS 1. The short answer is that higher inventories do not provide an advantage in any of the nine competitive priority categories. The
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978-0134741062 Chapter 9 Solution Manual Part 2
PART 2 Managing Customer Demand Copyright 2019 Pearson Education, Inc. 9-18 Continuous Review ( Q ) system Periodic Review ( P ) System z = 1.88 Time Between Reviews (P) 2.00 Weeks Enter manually
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978-0134741062 Chapter 9 Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Chapter 9 Inventory Management Inventory Management 1. Inventories are important to all types of organizations and their employees. 2. Inventory a boon or bane? 1. Inventory Tradeoffs 1. Use
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978-0134741062 Constraint Management At Southwest Airlines Case
Constraint Management at Southwest Airlines Length: 13:27 Subject: Bottleneck Management and its Impact on Turnaround Times Textbook Reference: Chapter 5: Constraint Management, page 210 Summary Southwest Airlines (SWA) is one of the most successful airlines in the world. A core competence of SWA is its employees, who are
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978-0134741062 Crayola Inventory Management At Crayola Case
Crayola: Inventory Management at Crayola Length: 07:18 Subject: Inventory Management at Crayola Textbook Reference: Chapter 9: Inventory Management, page 367 Summary This video case explains the inventory management challenges and strategies at Crayola. Crayola faces three main seasons year-round, which is spring, back-to-school, and holidays. The back-to- school period drives
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978-0134741062 Crayola Using Operations To Create Value Tt Crayola Case
Crayola: Using Operations to Create Value at Crayola Length: 07:50 Subject: Using Operations to Create Value at Crayola Textbook Reference: Chapter 1: Using Operations to Create Value, page 29 Summary This video discusses the operations and supply chain strategy and challenges at Crayola, the worlds leading company in arts
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978-0134741062 Forecasting And Supply Chain Management At Deckers Outdoor Corporation Case
Forecasting and Supply Chain Management at Deckers Outdoor Corporation Length: 11:30 Subject: Forecasting and Supply Chain Management Textbook Reference: Chapter 8: Forecasting, page 323 Summary You may not recognize the corporate name, but Deckers Outdoor Corporations footwear products are among some of the most well-known brands in the world.
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978-0134741062 Gate Turnaround At Southwest Airlines Case
Gate Turnaround at Southwest Airlines Length: 11:44 Subject: Process Times and their Impact on Capacity Textbook Reference: Chapter 4: Capacity Planning, page 158 Summary Southwest Airlines (SWA) is one of the most successful airlines in the world. Its formula is simple: get passengers to their destinations on time,
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978-0134741062 Lean Systems At Autoliv Case
Lean Systems at Autoliv Length: 13:37 Subject: Design and Implementation of a Lean System Textbook Reference: Chapter 6: Lean Systems, page 241 Summary Autoliv is a Fortune 500 company that produces automotive safety devices. It has over 80 plants in more than 32 countries and had revenues of $6.7
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978-0134741062 Process Analysis At Starwood Case
Process Analysis at Starwood Length: 12:44 Subject: Process Analysis at Starwood Textbook Reference: Chapter 2: Process Strategy and Analysis, page 93 Summary The video for this chapter highlights the stewarding function at The Phoenician resort in Scottsdale, Arizona. Stewards play an important back-of-house function within the food and beverage department.
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978-0134741062 Project Management At Choice Hotels International Case
Project Management at Choice Hotels International Length: 9:05 Subject: Project Management at Choice Hotels International Textbook Reference: Chapter 7: Project Management, page 280 Summary The video on project management presents an Information Technology (IT) implementation project initiated by Choice Hotels International. The project has to do with the implementation
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978-0134741062 Quality At Axon Case
Quality at Axon Length: 8:15 Subject: Quality at Axon Textbook Reference: Chapter 3: Quality and Performance, page 134 Summary This case highlights the quality improvement efforts at Axon through a Six Sigma program. In the textbook case, the emphasis centers on employee involvement in monitoring quality of processes and products
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978-0134741062 Sourcing Strategy At Starwood Case
Sourcing Strategy at Starwood Length: 15:35 Subject: Sourcing Strategy at Starwood Textbook Reference: Chapter 14: Supply Chain Integration, page 593 Summary This video highlights Starwoods supply chain management activities. Vice President Paul Davis discusses current industry views of reverse auctions vs. traditional RFPs procurement processes and the importance of
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978-0134741062 Supplement A Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement A Decision Making 1. Break-even Analysis 1. Evaluating services or products a. We assume total all costs related to the production of a specific service or product can be divided into two
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978-0134741062 Supplement A Solution Manual
A-1 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement A Decision Making PROBLEMS Break-Even Analysis 1. Williams Products a. Break-even quantity Q ( ) = ( ) = ( ) = Fixed costs Unit price Unit variable costs units $60,$18 $6 , 000 5000
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978-0134741062 Supplement A Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement A Decision Making 1. Break-even Analysis 1. Evaluating services or products a. Assumptions and definitions b. Break-even quantity: Algebraic approach pQ = F + cQ = F Qpc c. Break-even
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978-0134741062 Supplement B Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement B Waiting Lines 1. Define customers in waiting lines. 2. Why do waiting lines form? a. Temporary imbalance between demand for service and capacity of the system. b. Can develop even if the
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978-0134741062 Supplement B Solution Manual
B-1 Copyright 2019 Pearson Education, Inc. B-1 Copyright 2019 Pearson Education, Inc. B-1 Copyright 2019 Pearson Education, Inc. Supplement B Waiting Lines PROBLEMS Structure of Waiting-Line Problems 1. Wingard Credit Union or 13.5% or 27.1% or 27.1% or
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978-0134741062 Supplement B Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement B Waiting Lines 1. Define customers in waiting lines. 2. Why do waiting lines form? 3. When do no waiting lines form? 4. Why is the analysis
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978-0134741062 Supplement C Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement C Special Inventory Models TEACHING TIP This chapter covers some realistic situations that require relaxation of one or more assumptions from the EOQ: Noninstantaneous replenishment, quantity discounts, and one-period decisions. 1. Noninstantaneous
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978-0134741062 Supplement C Solution Manual
C-1 C-1 C-1 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement C Special Inventory Models PROBLEMS Noninstantaneous Replenishment 1. Bold Vision Inc. ( )( )( ) ( ) ( )( ) 2 ELS 2 625 52 100 1,736 .2 130 1,736
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978-0134741062 Supplement C Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement C Special Inventory Models 1. Noninstantaneous Replenishment 1. Maximum cycle inventory a. Maximum cycle inventory is: Imax = Q ppd( ) = Qpd p where =p production rate =d
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978-0134741062 Supplement D Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement D Linear Programming 1. Characteristics of Linear Programming Models 1. Linear programming is an optimization process with several characteristics a. A single objective function states mathematically what is being maximized or minimized. b.
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978-0134741062 Supplement D Solution Manual Part 1
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement D Linear Programming DISCUSSION QUESTIONS 1. Overtime would relax the labor constraint, but the additional labor resource comes at a cost. Would additional labor hours improve the
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978-0134741062 Supplement D Solution Manual Part 2
Linear Programming SUPPLEMENT D Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. D-21 The objective function and constraints are Maximize: $29.$17.$17.40 20 05A B C+ + Subject to: ( )32 26 19 200,000 material 1A B C+ +
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978-0134741062 Supplement D Solution Manual Part 3
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. D-32 PART 2 ManagingCustomer Demand d. The Ranging Screen for the above solution is shown below. Note that the shadow price of the beginning inventory constraint indicates that the value of Z will increase
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978-0134741062 Supplement D Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement D Linear Programming 1. Characteristics of Linear Programming Models 1. Linear programming is an optimization process with several characteristics a. Objective function: b. Decision variables: c. Constraints: d. Feasible region: e. Parameter or
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978-0134741062 Supplement E Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement E Simulation 1. Reasons for Using Simulation Models Simulation is useful when waiting-line models become too complex. Using simulation for analyzing processes and supply chains may be based on other reasons. When
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978-0134741062 Supplement E Solution Manual
E-1 Copyright 2019 Pearson Education, Inc. E-1 Copyright 2019 Pearson Education, Inc. E-1 Copyright 2019 Pearson Education, Inc. Supplement E Simulation PROBLEMS The Monte Carlo Simulation Process 1. Comet Dry Cleaners a. NGNC = Number of garments needing cleaning MNGD = Maximum number of
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978-0134741062 Supplement E Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement E Simulation 1. Reasons for Using Simulation Models What is simulation? What are the reasons for using simulation? o o o o 2. The Monte Carlo Simulation Process This process is
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978-0134741062 Supplement F Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement F Financial Analysis 1. Time Value of Money Underlying concept of time value of money: a dollar in hand today is worth more than a dollar to be received in the future 1.
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978-0134741062 Supplement F Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement F Financial Analysis 1. Time Value of Money Underlying concept: 1. Future value of an investment a. Compounding interest b. Future value of an investment c. Formula F = P(1+r)n where F
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978-0134741062 Supplement G Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement G Acceptance Sampling Plans 1. Acceptance Sampling Quality and Risk Decisions Acceptance Sampling: An inspection procedure used to determine whether to accept or reject a specific quantity of materials (batch or lot).
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978-0134741062 Supplement G Solution Manual
G-1 Copyright 2019 Pearson Education, Inc. G-1 Copyright 2019 Pearson Education, Inc. G-1 Copyright 2019 Pearson Education, Inc. Supplement G Acceptance Sampling Plans PROBLEMS Operating Characteristic Curves 1. Alpha is the producers risk. To find Alpha, p is set equal to the acceptable quality
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978-0134741062 Supplement G Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement G Acceptance Sampling Plans 1. Acceptance Sampling Quality and Risk Decisions Acceptance sampling; Definition and purpose o Impact of TQM Basic procedure Key terms o Producer o Consumer o Sampling
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978-0134741062 Supplement H Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement H Measuring Output Rates 1. Work Standards Work measurement as a management tool o An essential input to managing processes and supply chains. Work standard: the time required for a trained
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978-0134741062 Supplement H Solution Manual
H-1 Copyright 2019 Pearson Education, Inc. H-1 Copyright 2019 Pearson Education, Inc. H-1 Copyright 2019 Pearson Education, Inc. Supplement H Measuring Output Rates PROBLEMS Time Study Method 1. A machine shop a. Normal time per cycle = (Average observed time)(Rating
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978-0134741062 Supplement H Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement H Measuring Output Rates 1. Work Standards Work measurement as a management tool o Managing processes and supply chains o How they are used Work Standards 1. Developing a Work Standard
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978-0134741062 Supplement I Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement I Learning Curve Analysis 1. The Learning Curve Concept Organizational learning o Automation o Productivity improvements Better processes Individual learning Learning effect o Learning curve displays the relationship between
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978-0134741062 Supplement I Solution Manual
I-1 I-1 I-1 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement I Learning Curve Analysis PROBLEMS Developing Learning Curves 1. Mass Balance Company a. Time for the second unit Time for the first unit 48 60 0.8 r= = =
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978-0134741062 Supplement I Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement I Learning Curve Analysis 1. The Learning Curve Concept Organizational learning Learning effect 1. Background 2. Learning curves and competitive strategy a. Can project the manufacturing cost per unit for
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978-0134741062 Supplement J Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement J Operations Scheduling 1. Performance Measures for Scheduling Processes The scheduling techniques discussed in this supplement cut across the various process types found in services and manufacturing. o Front-office process with high
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978-0134741062 Supplement J Solution Manual
J-1 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement J Operations Scheduling DISCUSSION QUESTION 1. The optimizing approach, of course, would give the optimal schedule for a group of jobs. However, implementing the model
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978-0134741062 Supplement J Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement J Operations Scheduling 1. Performance Measures for Scheduling Processes Front-office process: Back-office process: Performance measures (a job is defined as the object receiving service or being manufactured) o
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978-0134741062 Supplement K Lecture Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement K Layout TEACHING TIP Point out that layout is a necessary tactical decision to implement the strategic choices made during process structuring. Human and capital resources used by processes at an operation that
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978-0134741062 Supplement K Solution Manual
K-1 Copyright 2019 Pearson Education, Inc. K-1 Copyright 2019 Pearson Education, Inc. K-1 Copyright 2019 Pearson Education, Inc. Supplement K Layout PROBLEMS Step 2: Develop a Block Plan 1. Baker Machine Company Closeness Department Rating Current Plan Proposed Plan Pair
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978-0134741062 Supplement K Solution Note
Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Supplement K Layout 1. Step 1: Gather Information 1. Space requirements 2. Closeness factors 3. Constraints 2. Step 2:
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978-0134741062 Supply Chain Design At Crayola Case
Supply Chain Design at Crayola Length: 07:33 Subject: Supply Chain Design at Crayola Textbook Reference: Chapter 12: Supply Chain Design, page 520 Summary This video case discusses the supply chain design issues Crayola faces in the global market. Crayola is planning to expand into global markets, especially Asia, to
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978-0134741062 Supply Chain Sustainability At Clif Bar Company Case
Supply Chain Sustainability at Clif Bar & Company Length: 9:30 Subject: Supply Chain Design and Management Textbook Reference: Chapter 15: Supply Chain Sustainability, page 616 Summary Clif Bar (CB) produces a variety of popular energy bars. Its major framework for supply chain design is that of sustainability, a characteristic
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978-0134741062 Test Bank Chapter 1 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 1 Using Operations to Create Value 1.1 Role of Operations in an Organization 1) Operations management refers to the direction and
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978-0134741062 Test Bank Chapter 1 Part 2
19 Copyright 2019 Pearson Education, Inc. 19 Copyright 2019 Pearson Education, Inc. 19 Copyright 2019 Pearson Education, Inc. 14) For students not wanting a traditional major in marketing or accounting, for example, the college decided to create a general business major, which allowed any combination of the easiest business courses
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978-0134741062 Test Bank Chapter 10 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 10 Operations Planning and Scheduling 10.1 Levels in Operations Planning and Scheduling 10.1 Levels in Operations Planning and Scheduling 10.1
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978-0134741062 Test Bank Chapter 10 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 26) What is the difference between a chase strategy and a level strategy in sales and operations planning? Answer: A chase strategy involves hiring and laying off employees to match the demand
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978-0134741062 Test Bank Chapter 10 Part 3
41 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 22) A service firm uses a level utilization production-planning horizon of six months. They have developed a forecast for the coming six months that appears in the table. They can add no more than
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978-0134741062 Test Bank Chapter 10 Part 4
52 Copyright 2019 Pearson Education, Inc. 52 Copyright 2019 Pearson Education, Inc. 52 Copyright 2019 Pearson Education, Inc. 29) Use the information in Table 10.10. What is the average past due (in days) using the EDD rule? A) fewer than or equal to 2 days B) greater than 2 days
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978-0134741062 Test Bank Chapter 11 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 11 Resource Planning 11.1 Material Requirements Planning 11.1 Material Requirements Planning 11.1 Material Requirements Planning 1) Material requirements planning
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978-0134741062 Test Bank Chapter 11 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. Scenario 11.2 Item Amount Item Amount Item Amount O 17 F 15 D 30 P 25 U 11 E 93 C 13 N 34 Inventory amounts indicated
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978-0134741062 Test Bank Chapter 11 Part 3
33 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 68) Complete the following MRP record using the FOQ rule: Answer: Difficulty: Moderate Keywords: MRP record, FOQ, fixed order quantity Learning Outcome: Apply the process of materials requirements planning (MRP) AACSB:
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978-0134741062 Test Bank Chapter 12 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 12 Supply Chain Design 12.1 Creating an Effective Supply Chain 12.1 Creating an Effective Supply Chain 12.1 Creating an Effective
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978-0134741062 Test Bank Chapter 12 Part 2
13 Copyright 2019 Pearson Education, Inc. 13 Copyright 2019 Pearson Education, Inc. 13 Copyright 2019 Pearson Education, Inc. 6) An efficient supply chain typically has: A) a high capacity cushion. B) high inventory turns. C) supply chain partners that emphasize fast high quality. D) supply chain partners that emphasize volume
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978-0134741062 Test Bank Chapter 13 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 13 Supply Chain Logistic Networks 13.1 Factors Affecting Location Decisions Chapter 13 Supply Chain Logistic Networks 13.1 Factors Affecting Location Decisions Chapter 13
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978-0134741062 Test Bank Chapter 13 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 6) An operations manager has narrowed down the search for a new King Kola plant to three locations. Fixed and variable costs follow. Location Fixed Cost Variable Cost A $100,000 $10
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978-0134741062 Test Bank Chapter 13 Part 3
34 Copyright 2019 Pearson Education, Inc. 34 Copyright 2019 Pearson Education, Inc. 34 Copyright 2019 Pearson Education, Inc. 23) Five sources exist for the civet cat coffee favored by true coffee connoisseurs. The four processing centers for these coffee beans are scattered about the country, each with a different level
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978-0134741062 Test Bank Chapter 14 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 14 Supply Chain Integration 14.1 Supply Chain Disruptions 14.1 Supply Chain Disruptions 14.1 Supply Chain Disruptions 1) Supply chain
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978-0134741062 Test Bank Chapter 14 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 27) Approaches to e-purchasing include all of the following except: A) catalog hubs. B) radio frequency identification (RFID). C) exchanges. D) electronic data interchange (EDI). Answer: B Difficulty: Challenging Keywords: supply chain,
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978-0134741062 Test Bank Chapter 15 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 15 Supply Chain Sustainability 15.1 The Three Elements of Supply Chain Sustainability 15.1 The Three Elements of Supply Chain Sustainability
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978-0134741062 Test Bank Chapter 15 Part 2
15 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 23) The Alphabet Soup Company is delivering the monthly supply of their fine product to their seven customers. The distances in miles between the customers are shown in the table and, wishing to be
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978-0134741062 Test Bank Chapter 2 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 2 Process Strategy and Analysis 2.1 Process Structure in Services 2.1 Process Structure in Services 2.1 Process Structure in Services
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978-0134741062 Test Bank Chapter 2 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 30) The break-even graph shown below represents the cost structure associated with a flexible production process and one that is fixed (less flexible). Using the information displayed in the graph, determine the
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978-0134741062 Test Bank Chapter 2 Part 3
41 Copyright 2019 Pearson Education, Inc. 41 Copyright 2019 Pearson Education, Inc. 41 Copyright 2019 Pearson Education, Inc. 36) Garman observes a worker assembling peanut valves and records the data displayed in the table. What is the normal time for this job element if the worker is rated at 80%?
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978-0134741062 Test Bank Chapter 2 Part 4
60 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 89) Compare and contrast the method of time study to the method of work sampling. What are the strengths and limitations of each, and for which applications are they best suited? Answer: Both are
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978-0134741062 Test Bank Chapter 3 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 3 Quality and Performance 3.1 Costs of Quality 3.1 Costs of Quality 3.1 Costs of Quality 1) The investment
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978-0134741062 Test Bank Chapter 3 Part 2
21 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 6) Wider limits on a control chart result in lower probability of a type I error. Answer: TRUE Difficulty: Moderate Keywords: control chart, type II error Learning Outcome: Apply basic statistical process control (SPC)
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978-0134741062 Test Bank Chapter 3 Part 3
41 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 55) Use the data in Table 5.4. What would be the best chart to construct to monitor how consistent the production process is? A) p-chart B) c-chart C) x-bar chart D) R-chart Answer: D
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978-0134741062 Test Bank Chapter 3 Part 4
57 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 79) A bank randomly looks at loan applications and checks them for errors. Ten applications and the number of errors identified on the applications are found in the following table. When the process is
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978-0134741062 Test Bank Chapter 4 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 4 Capacity Planning 4.1 Planning Long-Term Capacity Chapter 4 Capacity Planning 4.1 Planning Long-Term Capacity Chapter 4 Capacity Planning 4.1 Planning Long-Term
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978-0134741062 Test Bank Chapter 4 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 14) Use the information in Table 4.1. The company works 250 days per year and operates two shifts, each covering 8 hours. If a 15 percent capacity cushion is maintained, how many
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978-0134741062 Test Bank Chapter 4 Part 3
36 Copyright 2019 Pearson Education, Inc. 36 Copyright 2019 Pearson Education, Inc. 36 Copyright 2019 Pearson Education, Inc. 43) The ________ is the set of consecutive time periods considered for planning purposes. Answer: planning horizon Difficulty: Easy Keywords: planning horizon Learning Outcome: Explain options for managing bottlenecks and managing capacity
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978-0134741062 Test Bank Chapter 5 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 5 Constraint Management 5.1 The Theory of Constraints 1) A bottleneck is an operation that has the lowest effective capacity of
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978-0134741062 Test Bank Chapter 5 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 8) Use the information in Table 5.1. Using the bottleneck method, which product should be scheduled first? A) Product A B) Product B C) Product C D) Product D Answer: C Difficulty:
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978-0134741062 Test Bank Chapter 5 Part 3
38 Copyright 2019 Pearson Education, Inc. 38 Copyright 2019 Pearson Education, Inc. 38 Copyright 2019 Pearson Education, Inc. 23) Customers demand muffalettas at the rate of 20 sandwiches per hour. Use the information in Table 5.4 to determine the maximum efficiency you can achieve balancing this line with an output
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978-0134741062 Test Bank Chapter 6 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 6 Lean Systems 6.1 Continuous Improvement Using a Lean Systems Approach 1) The just-in-time (JIT) philosophy is the belief that cutting
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978-0134741062 Test Bank Chapter 6 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 60) All improvements to the Toyota Production System must be made using the ________ method. Answer: scientific Difficulty: Moderate Keywords: TPS, Toyota Production System, scientific method Learning Outcome: Describe the advantages and
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978-0134741062 Test Bank Chapter 6 Part 3
36 Copyright 2019 Pearson Education, Inc. 36 Copyright 2019 Pearson Education, Inc. 36 Copyright 2019 Pearson Education, Inc. 23) Champion Cooling Company uses a kanban system at their location in the Oklahoma City Metroplex. The daily demand for fans is 2,000 and management insists on using an alpha level of
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978-0134741062 Test Bank Chapter 7 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 7 Project Management 7.1 Defining and Organizing Projects 7.1 Defining and Organizing Projects 7.1 Defining and Organizing Projects 1)
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978-0134741062 Test Bank Chapter 7 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 17) Using Table 7.6, suppose activity D can be shortened from four days to one day. Assume all other activity times remain the same. How much shorter will the total project earliest
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978-0134741062 Test Bank Chapter 7 Part 3
36 Copyright 2019 Pearson Education, Inc. 36 Copyright 2019 Pearson Education, Inc. 36 Copyright 2019 Pearson Education, Inc. d. Difficulty: Moderate Keywords: activity crashing, early and late start and finish times Learning Outcome: Describe the goals and stages of project management AACSB: Analytical Thinking Learning Obj.: Analyze cost-time trade-offs
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978-0134741062 Test Bank Chapter 8 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 8 Forecasting 8.1 Managing Demand 8.1 Managing Demand 8.1 Managing Demand 1) The repeated observations of demand for a
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978-0134741062 Test Bank Chapter 8 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. Table 8.2 The Agricultural Extension Agent's Office has tracked fertilizer application and crop yields for a variety of chickpea and has recorded the data shown in the following table. Their staff
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978-0134741062 Test Bank Chapter 8 Part 3
39 Copyright 2019 Pearson Education, Inc. 39 Copyright 2019 Pearson Education, Inc. 39 Copyright 2019 Pearson Education, Inc. Graph 8.1 Data plotted in the graph appear in the table below. Obs # Day Demand Obs # Day Demand 1 Mon 33 12 Fri 54 2
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978-0134741062 Test Bank Chapter 9 Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Chapter 9 Inventory Management 9.1 Inventory Trade-Offs 9.1 Inventory Trade-Offs 9.1 Inventory Trade-Offs 1) A quantity discount is attractive because
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978-0134741062 Test Bank Chapter 9 Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 7) Which one of the following is not an assumption of the EOQ model? A) Decisions for one item can be made independently of decisions made for other items. B) There is
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978-0134741062 Test Bank Chapter 9 Part 3
41 Copyright 2019 Pearson Education, Inc. 41 Copyright 2019 Pearson Education, Inc. 41 Copyright 2019 Pearson Education, Inc. 7) The two-bin inventory system is a type of visual system. Answer: TRUE Difficulty: Moderate Keywords: two-bin, visual system Learning Outcome: Compare the advantages and disadvantages of common inventory systems AACSB: Application
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978-0134741062 Test Bank Chapter 9 Part 4
52 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 39) A(n) ________ is a system that allows employees to place orders when inventory visibly reaches a certain marker. Answer: visual system, single-bin system Difficulty: Moderate Keywords: visual system, single-bin system Learning Outcome: Compare
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement A Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement A Decision Making A.1 Break-Even Analysis A.1 Break-Even Analysis A.1 Break-Even Analysis 1) The break-even quantity is the volume at which
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement A Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 7) The site selection team you formed last quarter meets with you in the conference room to present the results of their thoughtful analysis. They have collectively logged 200,000 frequent flyer miles
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978-0134741062 Test Bank Supplement A Part 3
35 Copyright 2019 Pearson Education, Inc. 35 Copyright 2019 Pearson Education, Inc. 35 Copyright 2019 Pearson Education, Inc. 36) A company that is introducing a new product has to choose between four different manufacturing methods, referred to as methods A, B, C and D. Depending on the demand for the
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement B Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement B Waiting Lines B.1 Structure of Waiting-Line Problems B.1 Structure of Waiting-Line Problems B.1 Structure of Waiting-Line Problems 1)
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement B Part 2
19 Copyright 2019 Pearson Education, Inc. 19 Copyright 2019 Pearson Education, Inc. 19 Copyright 2019 Pearson Education, Inc. Scenario B.2 Weary travelers arrive at Will Rogers International Airport, pick up their luggage, stumble to their cars, and proceed to the parking lot attendant to pay for their parking. Traveler interarrival
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement C Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement C Special Inventory Models C.1 Noninstantaneous Replenishment C.1 Noninstantaneous Replenishment C.1 Noninstantaneous Replenishment 1) The economic production lot size
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement C Part 2
12 Copyright 2019 Pearson Education, Inc. 12 Copyright 2019 Pearson Education, Inc. 12 Copyright 2019 Pearson Education, Inc. 4) As an inventory manager, you must decide on the order quantity for an item. Its annual demand is 350 units. Ordering cost is $20 each time an order is placed, and
Operations Management: Processes and Supply Chains 12th Edition
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Exam Prep
978-0134741062 Test Bank Supplement D Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement D Linear Programming D.1 Characteristics of Linear Programming Models D.1 Characteristics of Linear Programming Models D.1 Characteristics of Linear Programming
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978-0134741062 Test Bank Supplement D Part 2
21 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 28) A very confused manager is reading a two-page report given to him by his student intern. "She told me that she had my problem solved, gave me this, and then said she was
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement D Part 3
32 Copyright 2019 Pearson Education, Inc. 32 Copyright 2019 Pearson Education, Inc. 32 Copyright 2019 Pearson Education, Inc. D.4 Computer Analysis 1) The simplex method is an interactive algebraic procedure for solving linear programming problems. Answer: TRUE Difficulty: Moderate Keywords: simplex method Learning Outcome: Apply the basic
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement E Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement E Simulation E.1 Reasons for Using Simulation Models E.1 Reasons for Using Simulation Models E.1 Reasons for Using Simulation Models
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement E Part 2
13 Copyright 2019 Pearson Education, Inc. 13 Copyright 2019 Pearson Education, Inc. 13 Copyright 2019 Pearson Education, Inc. E.4 Simulation with SimQuick Software 1) Which of the following statements about SimQuick is true? A) SimQuick requires some knowledge of programming languages, such as VISUAL BASIC or C++.
Operations Management: Processes and Supply Chains 12th Edition
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Exam Prep
978-0134741062 Test Bank Supplement F
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement F Financial Analysis F.1 Time Value of Money F.1 Time Value of Money F.1 Time Value of Money 1)
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Exam Prep
978-0134741062 Test Bank Supplement G Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement G Acceptance Sampling Plans G.1 Acceptance Sampling Quality and Risk Decisions G.1 Acceptance Sampling Quality and Risk Decisions G.1 Acceptance
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Exam Prep
978-0134741062 Test Bank Supplement G Part 2
18 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 6) A single-sampling plan by attributes is needed for a purchased component. Given the following information, what is the consumer's risk? Table G.1 is appended to this exam. Sample size = 75 Acceptance number
Operations Management: Processes and Supply Chains 12th Edition
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Exam Prep
978-0134741062 Test Bank Supplement H Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement H Measuring Output Rates H.1 Work Standards H.1 Work Standards H.1 Work Standards 1) A work standard is the
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement H Part 2
19 Copyright 2019 Pearson Education, Inc. 19 Copyright 2019 Pearson Education, Inc. 19 Copyright 2019 Pearson Education, Inc. 51) At a new watch assembly plant, a job is divided into three work elements. The element times for the first four cycles are recorded by the continuous method and are presented
Operations Management: Processes and Supply Chains 12th Edition
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Exam Prep
978-0134741062 Test Bank Supplement I
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement I Learning Curve Analysis I.1 The Learning Curve Concept I.1 The Learning Curve Concept I.1 The Learning Curve Concept
Operations Management: Processes and Supply Chains 12th Edition
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978-0134741062 Test Bank Supplement J Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement J Operations Scheduling J.1 Performance Measures for Scheduling Processes J.1 Performance Measures for Scheduling Processes J.1 Performance Measures for Scheduling
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978-0134741062 Test Bank Supplement J Part 2
21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 21 Copyright 2019 Pearson Education, Inc. 44) Using the information in Table J.9 and the slack per remaining operation (S/RO) rule, what is the average days past due? A) fewer than or equal to 6.0 days B) greater
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978-0134741062 Test Bank Supplement J Part 3
36 Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. Copyright 2019 Pearson Education, Inc. 76) Use the information in the table and sequence the six jobs using the critical ratio algorithm. Calculate the average flow times and average lateness. All jobs arrived at time zero and are ready
Operations Management: Processes and Supply Chains 12th Edition
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Exam Prep
978-0134741062 Test Bank Supplement K Part 1
1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. 1 Copyright 2019 Pearson Education, Inc. Operations Management: Processes and Supply Chains, 12e (Krajewski) Supplement K Layout K.1 Step 1: Gather Information K.1 Step 1: Gather Information K.1 Step 1: Gather Information 1) A
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978-0134741062 Test Bank Supplement K Part 2
13 Copyright 2019 Pearson Education, Inc. 13 Copyright 2019 Pearson Education, Inc. 13 Copyright 2019 Pearson Education, Inc. Figure K.5 A company of five departments has the following closeness factors and current locations of all departments: 22) Use the information from Figure K.5. The departmental pair that
Operations Management: Processes and Supply Chains 12th Edition

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