⚫ PART 2 ⚫ Managing Customer Demand
CASE: FLASHY FLASHERS, INC. *
A. Synopsis
Flashy Flashers, Inc. is a company that produces a line of automotive electrical
components and serves about 95 auto parts suppliers and car dealers regionally.
Recently, the company installed an MRP system. After one year’s use, Kathryn
Marley, the Vice President of Operations and Supply Chain Management, is looking
for ways to improve the resource planning process.
B. Purpose
This case provides the data to develop the MRP records for two products of Flashy
Flashers, Inc. In addition to reinforcing the skills of developing dependent demand
production plans, the case affords the opportunity to discuss possible implementation
problems when using MRP. The case also brings out the value of action notices,
capacity requirements planning, and the link between MRP and the MPS.
C. Analysis
A summary of the planned order release schedule is contained in Exhibit TN.1. The
MRP records for each of the component items are contained in Exhibit TN.2. Exhibit
TN.3 lists situations that the planner needs to act on this week in releasing new orders
or adjusting scheduled receipt due dates.
D. Recommendations
Recommendations to management include the following:
1. Manage the MPS process more effectively:
• The feast-or-famine capacity situation on the shop floor might be created in
part at the MPS level by not checking that resources are available before the
MPS is authorized.
the material requirements plan.
2. Create a more formal system for generating action notices, so that planners can
concentrate on the things that need their attention. It can be a simple list, such as
given in TN.3. These actions should not be automatically done by the MRP
* The original version of this case was prepared by Dr. Soumen Ghosh, Georgia Institute of Technology, as
a basis for classroom discussion.