Understanding Business 10th Edition

ISBN 13
978-0073524597
ISBN 10
007352459X
Authors
James M. McHugh, Susan M. McHugh, William G. Nickels
has exam prep Exam Prep  has homework help Homework Help
264 documents found.
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978-0073524597 Bonus A Part 1
Bonus A - Working Within the Legal Environment A-1 Working within the Legal Environment bonus c h a p t e r = whats new in this edition A.3 brief chapter outline and learning goals A.3 lecture
Understanding Business 10th Edition
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978-0073524597 Bonus A Part 2
Bonus A - Working Within the Legal Environment A-21 A-21 A-21 a. Be WRITTEN and SIGNED by the maker b. Be made PAYABLE ON DEMAND or at a certain time c. Be made PAYABLE TO THE BEARER or to specific order d. Contain an UNCONDITIONAL PROMISE to pay a
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978-0073524597 Bonus A Part 3
Bonus A - Working Within the Legal Environment A-41 7. In 2010, the Patient Protection and Affordable Care Act introduced a comprehensive system of mandated health insurance for 32 million Ameri-cans and increased government regulation of the insurance industry. 7. In 2010, the Patient Protection and Affordable Care
Understanding Business 10th Edition
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978-0073524597 Bonus A Part 4
Bonus A - Working Within the Legal Environment A-53 A-53 A-53 PPT A-30 Number of Identity Theft Complaints 1. This slide highlights the rise in the number of identity theft complaints according to the Federal Trade Commission. 2. Ask the students, What has given rise to the growing
Understanding Business 10th Edition
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978-0073524597 Bonus B Part 1
Bonus B - Using Technology to Manage Information B-1 Using Technology to Manage Information bonus chapter = whats new in this edition B.3 brief chapter outline and learning goals B.3 lecture outline and lecture notes B.5 PowerPoint slide notes
Understanding Business 10th Edition
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978-0073524597 Bonus B Part 2
Bonus B - Using Technology to Manage Information B-21 c. A key element is a network called vBNS, or VERY HIGH SPEED BACKBONE NET-WORK SERVICE, set up in 1995 to link government supercomputer centers and a select group of universities. d. There are
Understanding Business 10th Edition
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978-0073524597 Bonus B Part 3
Bonus B - Using Technology to Manage Information B-41 registration data or user preferences, sent by a website over the Internet to a Web browser that the browser software is ex-pected to save and send back to the server whenever the user returns to that site. d. Some contain only
Understanding Business 10th Edition
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978-0073524597 Bonus B Part 4
Bonus B - Using Technology to Manage Information B-58 PPT B-32 Computer Networks PPT B-33 Virtualization and Cloud Computing Companies like VM Ware and Virtual Iron have revo-lutionized virtualization, thus reducing many companies need for multiple new servers. PPT B-33 Virtualization and Cloud Computing Companies
Understanding Business 10th Edition
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978-0073524597 Bonus C Part 1
Bonus C - Managing Risk C-1 Managing Risk bonus chapter = whats new in this edition C.3 brief chapter outline and learning goals C.3 lecture outline and lecture notes C.5 PowerPoint slide notes C.27 lecture links C.37
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978-0073524597 Bonus C Part 2
Bonus C - Managing Risk C-21 b. Members usually have to pay a DEDUCTI-BLE before the PPO will pay any bills. c. The benefit of such plans is that you can choose your own physician. d. Both HMOs and PPOs can cost 80% less than comprehensive individual health
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978-0073524597 Bonus C Part 3
Bonus C - Managing Risk C-32 PPT C-14 Basics of Insurance Policies One of five U.S. adults, about 45 million people, say its acceptable to defraud insurance companies under certain circumstances. Four of five adults think insurance fraud is unethical. (Source: Four Faces of Insurance Fraud, Coali-tion Against Insurance
Understanding Business 10th Edition
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978-0073524597 Bonus D Part 1
Bonus D - Managing Personal Finances D-1 Managing Personal Finances bonus chapter = whats new in this edition D.3 brief chapter outline and learning goals D.3 lecture outline and lecture notes D.5 PowerPoint slide notes D.38 lecture links
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978-0073524597 Bonus D Part 2
Bonus D - Managing Personal Finances D-21 c. VARIABLE ANNUITIES provide investment choices identical to mutual funds; they are D-21 c. VARIABLE ANNUITIES provide investment choices identical to mutual funds; they are D-21 c. VARIABLE ANNUITIES provide investment choices identical to mutual funds; they are
Understanding Business 10th Edition
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978-0073524597 Bonus D Part 3
Bonus D - Managing Personal Finances D-41 PPT D-10 Easy-ish Budget Cuts 1. This slide shows the student how to trim the fat off their monthly budget. 2. Cutting cable! Shock! Horror! Many shows are available through free sites like Hulu.com; a lot of people are going cable-less.
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978-0073524597 Bonus D Part 4
Bonus D - Managing Personal Finances D-55 lecture link D-5 DISCREDIT REPORT Maybe youve never seen your credit report, but dozens of strangers have. Among those whove looked to see how much debt you have and whether you pay your bills on time are banks and mortgage companies,
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978-0073524597 Chapter 1 Part 1
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-1 Taking Risks and Making Profits within the Dynamic Business Environment chapter = what's new in this edition 1.3 brief chapter outline and learning goals 1.3
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978-0073524597 Chapter 1 Part 2
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-21 PPT 1-27 Corruption Worldwide (See complete PowerPoint slide notes on page 1.45.) MAKING ethical decisions (Text page 14) PPT 1-28 Ethics
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978-0073524597 Chapter 1 Part 3
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-41 1-41 1-41 PPT 1-15 Nonprofit Organizations Nonprofits use the same principles and skills you will learn in this class. PPT 1-16 Well-Known Nonprofits in the United States 1. This slide provides a
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978-0073524597 Chapter 1 Part 4
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-58 In Indonesia, where 100 million people live on less than $2 a day, microfinance has become a crowded, chaotic field. More than 50,000 microfinance institutions (MFIs) operate, reaching 50 million poor people. An Oregon-based antipoverty
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978-0073524597 Chapter 10 Part 1
Chapter 10 - Motivating Employees 10-1 Motivating Employ- ees chapter = whats new in this edition 10.3 brief chapter outline and learning goals 10.3 lecture outline and lecture notes 10.5 PowerPoint slide notes 10.46 lecture links 10.69
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978-0073524597 Chapter 10 Part 2
Chapter 10 - Motivating Employees 10-21 g. People are MOTIVATED BY A VARIETY OF 10-21 g. People are MOTIVATED BY A VARIETY OF 10-21 g. People are MOTIVATED BY A VARIETY OF a. Motivation is more PUNISHMENT for bad work rather
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978-0073524597 Chapter 10 Part 3
Chapter 10 - Motivating Employees 10-41 10-41 10-41 ships and develop group trust before focus-ing on tasks. b. In low-context culture, workers often view re-lationship-building as a waste of time. 2. Text example: Dow Chemical solved a cross-cultural problem with a Web-based program called Recognition@Dow. ships and develop
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978-0073524597 Chapter 10 Part 4
Chapter 10 - Motivating Employees 10-61 PPT 10-39 Motivation on a Budget 1. In this recent recession, companies have had to ease up on offering monetary rewards for em- ployee performance. 2. Ask the students, Would you be satisfied with these options, excluding monetary rewards? PPT 10-40 Key
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978-0073524597 Chapter 10 Part 5
Chapter 10 - Motivating Employees 10-75 Celebrating and publicizing employee achievements need not be expensive. Kanters research suggests some simple, low-cost ways to make employees heroes, such as having coffee with an em-ployee or group of employees whom you do not normally see, or letting employees attend important meetings
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978-0073524597 Chapter 11 Part 1
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-1 Human Resource Management: Finding and Keeping the Best Employees chapter = whats new in this edition 11.3 brief chapter outline and learning goals 11.4 lecture outline and
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978-0073524597 Chapter 11 Part 2
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-21 statements. a. A JOB DESCRIPTION is a summary of the ob-jectives of a job, the type of work to be done, the responsibilities and duties, the working conditions, and the relationship of
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978-0073524597 Chapter 11 Part 3
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-41 critical thinking exercise 11-4 DIVERSITY IN MANAGEMENT This exercise directs students to the federal governments Bureau of Labor Statistics website to identify the current sta- tistics on the percentage
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978-0073524597 Chapter 11 Part 4
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-61 11-61 11-61 PPT 11-7 Human Resource Management Human resource management is more than hiring em- ployees. It involves a multitude of tasks and responsibili- ties. This slide gives some insight into the various roles the HRM department
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978-0073524597 Chapter 11 Part 5
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-81 11-81 11-81 PPT 11-61 Virtually There Click on these links to visit pages containing useful tools for working outside the office. PPT 11-62 Going Nowhere Fast 1. IBM ranked cities from 1 to
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978-0073524597 Chapter 11 Part 6
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-97 critical thinking exercise 11-1 (continued) FUTURE PAYROLL ESTIMATES POSITION PAY SCALE PRESENT STAFF PRESENT PAYROLL PROJECTED STAFF PROJECTED PAYROLL Management Level 24 Level 18
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978-0073524597 Chapter 12 Part 1
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-1 Dealing with Union and Employee Management Issues chapter = whats new in this edition 12.3 brief chapter outline and learning goals 12.3 lecture outline and lecture notes 12.5
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978-0073524597 Chapter 12 Part 2
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-21 12-21 12-21 management is not abiding by the terms of the ne-gotiated labor agreement. 5. The vast majority of grievances are resolved by management is not abiding by the terms of the ne-gotiated
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978-0073524597 Chapter 12 Part 3
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-41 12-41 12-41 number will grow to 70 million. b. These workers will not be concerned with child care. c. Instead, they face the responsibility of caring for older parents and other relatives.
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978-0073524597 Chapter 12 Part 4
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-61 12-61 12-61 PPT 12-45 Facing Childcare Issues PPT 12-46 Businesses Response to Child Care PPT 12-47 Increasing Elder Care Challenges As the population ages, caring for ones parents and other relatives will be a
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978-0073524597 Chapter 12 Part 5
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-72 Furthermore, reports of the economys recovery have only made matters worse for desperate workers. Media spots about the resurgence of Americas financial sector make workers more dejected when they compare that good news with the unchanged reality of their
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978-0073524597 Chapter 13 Part 1
Chapter 13 - Marketing: Helping Buyers Buy 13-1 Marketing: Helping Buyers Buy chapter = whats new in this edition 13.3 brief chapter outline and learning goals 13.4 lecture outline and lecture notes 13.6 PowerPoint slide notes 13.35
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978-0073524597 Chapter 13 Part 2
Chapter 13 - Marketing: Helping Buyers Buy 13-21 PPT 13-29 Collecting Secondary Research Data (See complete PowerPoint slide notes on page 13.44.) TEXT FIGURE 13.4 Selected Sources of Primary and Secondary Information (Text page 362) This text figure lists the principal sources of
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978-0073524597 Chapter 13 Part 3
Chapter 13 - Marketing: Helping Buyers Buy 13-41 PPT 13-18 The Four Ps The Four Ps are also known as the marketing mix. PPT 13-19 Developing a Product PPT 13-20 Pricing and Placing a Product Chapter 13 - Marketing: Helping Buyers Buy 13-42 13-42
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978-0073524597 Chapter 13 Part 4
Chapter 13 - Marketing: Helping Buyers Buy 13-61 lecture link 13-9 RELATIONSHIP MARKETING: GOING BEYOND THE EXPECTED If you pay any attention at all to what marketers do, it becomes clear rather quickly that most marketers are more concerned with getting new customers than keeping and nurturing old
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978-0073524597 Chapter 13 Part 5
Chapter 13 - Marketing: Helping Buyers Buy 13-73 notes on critical thinking exercise 13-4 1. What need does this product fill? This pencil will help those students who are not good spellers to learn how to spell better and to make sure that what they write is spelled
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978-0073524597 Chapter 14 Part 1
Chapter 14 - Developing and Pricing Goods and Services 14-1 Developing and Pric- ing Goods and Ser- vices chapter = whats new in this edition 14.3 brief chapter outline and learning goals 14.4 lecture outline and lecture notes 14.6
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978-0073524597 Chapter 14 Part 2
Chapter 14 - Developing and Pricing Goods and Services 14-21 14-21 14-21 than in the past. 2. The FAIR PACKAGING AND LABELING ACT requires that packages contain quantity and value comparison. 3. Packaging can use a strategy called BUNDLING that combines goods and/or services for a
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978-0073524597 Chapter 14 Part 3
Chapter 14 - Developing and Pricing Goods and Services 14-41 critical thinking exercise 14-4 BREAK-EVEN ANALYSIS This exercise guides the students through the analysis re- quired to determine a restaurants break-even point. (See com- plete exercise on page 14.81 of this manual.)
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978-0073524597 Chapter 14 Part 4
Chapter 14 - Developing and Pricing Goods and Services 14-61 PPT 14-41 The New-Product Development Process Green Ketchup and New Coke are two of the many thousands of products that failed. New-product failure is common due to the fact that companies fail to properly manage the new-product development
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978-0073524597 Chapter 14 Part 5
Chapter 14 - Developing and Pricing Goods and Services 14-76 Food producers Kraft, Sara Lee, and General Mills have reported that prices on certain products will increase soon. In response, grocery chains like Kroger and Safeway say theyll also be forced to in-crease product prices to cover their growing
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978-0073524597 Chapter 15 Part 1
Chapter 15 - Distributing Products 15-1 Distributing Products chapter = whats new in this edition 15.3 brief chapter outline and learning goals 15.3 lecture outline and lecture notes 15.6 PowerPoint slide notes 15.41 lecture links 15.59
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978-0073524597 Chapter 15 Part 2
Chapter 15 - Distributing Products 15-21 1. ELECTRONIC RETAILING is selling goods and services to ultimate consumers (e.g., you and me) over the Internet. 2. Attracting customers is only half the battle; the other half is delivering the goods, providing ser-vice,
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978-0073524597 Chapter 15 Part 3
Chapter 15 - Distributing Products 15-41 PowerPoint slide notes PPT 15-1 Chapter Title PPT 15-2 Learning Goals PPT 15-3 Learning Goals Chapter 15 - Distributing Products 15-42 15-42 15-42 PPT 15-4 Tony Hsieh PPT 15-5 Name That Company
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978-0073524597 Chapter 15 Part 4
Chapter 15 - Distributing Products 15-61 lecture link 15-4 WHAT INTERMEDIARIES TO USE WHEN GOING INTERNATIONAL Its one thing to decide to sell a product internationally; its something else again to try to imple- ment such a program. How are you going to reach the consumer? You could, of course,
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978-0073524597 Chapter 16 Part 1
Chapter 16 - Using Effective Promotions 16-1 Using Effective Promotions chapter = whats new in this edition 16.3 brief chapter outline and learning goals 16.3 lecture outline and lecture notes 16.5 PowerPoint slide notes 16.40 lecture links 16.57
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978-0073524597 Chapter 16 Part 2
Chapter 16 - Using Effective Promotions 16-21 16-21 16-21 b. Software tools help the salesperson tailor the presentation. b. Software tools help the salesperson tailor the presentation. b. Software tools help the salesperson tailor the
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978-0073524597 Chapter 16 Part 3
Chapter 16 - Using Effective Promotions 16-41 16-41 16-41 PPT 16-4 Andrew Mason PPT 16-5 Name That Company Company: Dr. Pepper PPT 16-6 Promotion in an Organization Chapter 16 - Using Effective Promotions Chapter 16 - Using Effective Promotions Chapter 16 - Using Effective
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978-0073524597 Chapter 16 Part 4
Chapter 16 - Using Effective Promotions 16-61 Vehicle wrapping started in 1993 when PepsiCo bought the rights to paint six Seattle city buses with its logo. Pepsi planned to put the buses in a paint shop for six weeks, but Louis Hoffman, general manager for a Seattle printing company
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978-0073524597 Chapter 17 Part 1
Chapter 17 - Understanding Accounting and Financial Information 17-1 Understanding Ac- counting and Finan- cial Information chapter = whats new in this edition 17.3 brief chapter outline and learning goals 17.3 lecture outline and lecture notes 17.5 PowerPoint slide
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978-0073524597 Chapter 17 Part 2
Chapter 17 - Understanding Accounting and Financial Information 17-21 17-21 17-21 c. Step 3. Posting that information into LEDG-ERS d. Step 4. Preparing a TRIAL BALANCE (a summary of all the data
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978-0073524597 Chapter 17 Part 3
Chapter 17 - Understanding Accounting and Financial Information 17-41 V. ANALYZING FINANCIAL PERFORMANCE US-ING RATIOS A. Accountants use accurate financial information to prepare a financial analysis. V.
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978-0073524597 Chapter 17 Part 4
Chapter 17 - Understanding Accounting and Financial Information 17-61 PPT 17-27 The Balance Sheet See Figure 17.5 in the text for a sample balance sheet for Very Vegetarian. PPT 17-28 Assets PPT 17-29 Classifying Assets Assets are divided into three categories according to how fast
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978-0073524597 Chapter 17 Part 5
Chapter 17 - Understanding Accounting and Financial Information 17-79 3. Which intangible assets are listed on the balance sheet? 4. How much income tax did the company pay? critical thinking exercise 17-1 (continued) critical thinking exercise 17-1 (continued) critical thinking exercise 17-1 (continued)
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978-0073524597 Chapter 18 Part 1
Chapter 18 - Financial Management 18-1 Financial Manage- ment chapter = whats new in this edition 18.3 brief chapter outline and learning goals 18.3 lecture outline and lecture notes 18.5 PowerPoint slide notes 18.44 lecture links 18.62 lecture
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978-0073524597 Chapter 18 Part 2
Chapter 18 - Financial Management 18-21 critical thinking exercise 18-2 EXTENDING CREDIT This exercise explores the advantages and disadvantages of accepting credit
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978-0073524597 Chapter 18 Part 3
Chapter 18 - Financial Management 18-41 18-41 18-41 lecture link 18-6 THE MYTHS OF VENTURE CAPITAL Misconceptions about the venture capital industry are based on myths that have developed among firms looking for VC financing. (See the complete lecture link on page 18.67 of this manual.)
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978-0073524597 Chapter 18 Part 4
Chapter 18 - Financial Management 18-61 PPT 18-48 Lessons of the Financial Crisis PPT 18-49 Progress Assessment 1. A company could issue and sell bonds or it could borrow from financial institutions and individuals. 2. The primary difference between debt financing and equity financing is that
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978-0073524597 Chapter 19 Part 1
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-1 Using Securities Markets for Financing and Investing Oppor- tunities chapter = whats new in this edition 19.3 brief chapter outline and learning goals 19.3 lecture outline and
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978-0073524597 Chapter 19 Part 2
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-21
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978-0073524597 Chapter 19 Part 3
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-41 19-41 19-41 TEXT FIGURE 19.4 Understanding Stock Quotations (Text page 537) PPT 19-40 Understanding Stock Quotations (See complete PowerPoint slide notes on page 19.71.)
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978-0073524597 Chapter 19 Part 4
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-61 19-61 19-61 PPT 19-10 Top Stock Exchanges 1. This slide profiles the largest stock exchanges in the world. 2. To be listed on the NYSE, the company must have at least 2,200 shareholders, average daily volume
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978-0073524597 Chapter 19 Part 5
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-79 19-79 19-79 PPT 19-57 Cleaning Up the Street PPT 19-58 Progress Assessment 1. The Dow Jones Industrial Average is the average price of 30 specific industrial stocks. It is important because it allows followers
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978-0073524597 Chapter 2 Part 1
Chapter 02 - Understanding Economics and How It Affects Business 2-1 Understanding Economics and How It Affects Business chapter = whats new in this edition 2.2 brief chapter outline and learning goals 2.3 lecture outline and lecture notes
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978-0073524597 Chapter 2 Part 2
Chapter 02 - Understanding Economics and How It Affects Business 2-21 2-21 2-21 a. PRODUCT DIFFERENTIATION, making buy-ers think similar products are different, is a key to success. a. PRODUCT DIFFERENTIATION, making buy-ers think similar products are different, is a key to success.
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978-0073524597 Chapter 2 Part 3
Chapter 02 - Understanding Economics and How It Affects Business 2-41 2-41 2-41 a. However, the economy plummeted and Presi-dent Bush approved spending almost $1 tril-lion to revive the failing economy. b. President Barack Obama promised to spend additional funds. a. However, the economy plummeted
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978-0073524597 Chapter 2 Part 4
Chapter 02 - Understanding Economics and How It Affects Business 2-61 2-61 2-61 PPT 2-49 Consumer Price Index After discussing hyperinflation in the previous slide, students can appreciate the importance of monitoring a nations inflation rate to prevent it from spiraling out of control. As inflation is increasing,
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978-0073524597 Chapter 2 Part 5
Chapter 02 - Understanding Economics and How It Affects Business 2-72 critical thinking exercises Name: ___________________________ Date: ___________________________ critical thinking exercise 2-1 KNOW YOUR HISTORY OF ECONOMICS Go to the Internet and look up the following economists: Adam Smith, Jeremy Bentham,
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978-0073524597 Chapter 20 Part 1
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-1 Money, Financial In- stitutions, and the Federal Reserve chapter = whats new in this edition 20.3 brief chapter outline and learning goals 20.3 lecture outline and lecture
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978-0073524597 Chapter 20 Part 2
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-21 20-21 20-21 PPT 20-18 Check-Clearing Process through the Federal Reserve TEXT FIGURE 20.3 Check-Clearing Process through
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978-0073524597 Chapter 20 Part 3
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-41 20-41 20-41
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978-0073524597 Chapter 20 Part 4
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-61 compared with 51 million in 2009. 20-61 compared with 51 million in 2009. 20-61 compared with 51 million in 2009. PPT 20-29 Nonbanks PPT 20-30 The Rise of the Nonbank PPT 20-31 What Attracts
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978-0073524597 Chapter 20 Part 5
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-75 4. When is it legal to reproduce a U.S. dollar note? 5. How many commercial banks are there in the United States? MATCH THE PORTRAIT THAT APPEARS ON
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978-0073524597 Chapter 3 Part 1
Chapter 03 - Doing Business in Global Markets 3-1 Doing Business in Global Markets chapter = whats new in this edition 3.3 brief chapter outline and learning goals 3.3 lecture outline and lecture notes 3.5 PowerPoint slide notes
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978-0073524597 Chapter 3 Part 2
Chapter 03 - Doing Business in Global Markets 3-21 REACHING BEYOND our borders (Text page 69 PPT 3-31 Golden Arches Glowing across the Globe (See complete PowerPoint slide notes on page 3.64.) PPT 3-32 Thats at McDonalds? (See complete PowerPoint
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978-0073524597 Chapter 3 Part 3
Chapter 03 - Doing Business in Global Markets 3-41 PPT 3-53
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978-0073524597 Chapter 3 Part 4
Chapter 03 - Doing Business in Global Markets 3-61 PPT 3-22 How to Measure Global Trade PPT 3-23 Balance of Payments Since 1975, the U.S. has bought more goods from other nations than it has sold and thus has a trade deficit. PPT 3-24 Unfair
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978-0073524597 Chapter 3 Part 5
Chapter 03 - Doing Business in Global Markets 3-80 lecture link 3-4 FOREIGN ETIQUETTE TIPS As more businesses engage in global trade, cultural pitfalls increase. Every day business deals are jeopardized or lost when foreign associates are offended by Americans unaware of other countries cus- toms, culture, or manners. Sue
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978-0073524597 Chapter 4 Part 1
Chapter 04 - Demanding Ethical and Socially Responsible Behavior 4-1 Demanding Ethical and Socially Responsible Behavior chapter = whats new in this edition 4.3 brief chapter outline and learning goals 4.3 lecture outline and lecture notes 4.5 PowerPoint
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978-0073524597 Chapter 4 Part 2
Chapter 04 - Demanding Ethical and Socially Responsible Behavior 4-21 philanthropy: Companies have cut donations since 2008 and are encouraging employees to volunteer more. d. Two-thirds of MBA students surveyed said that they would take a lower salary to work for a socially responsible company. e.
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978-0073524597 Chapter 4 Part 3
Chapter 04 - Demanding Ethical and Socially Responsible Behavior 4-41 4-41 4-41 PPT 4-16 Ethics Start at the Top Leadership helps instill corporate values in employees. So, like many aspects of business, ethical behavior prac-ticed and modeled by managers and executives will often trickle down to the employees
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978-0073524597 Chapter 4 Part 4
Chapter 04 - Demanding Ethical and Socially Responsible Behavior 4-61 4-61 4-61 Name: ___________________________ Date: ___________________________ critical thinking exercise 4-2 ETHICAL DILEMMAS Below are several situations that present ethical questions in a business. Discuss each situation (a) from the strictly legal viewpoint, (b)
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978-0073524597 Chapter 5 Part 1
Chapter 05 - How to Form a Business 5-1 How to Form a Business chapter = whats new in this edition 5.3 brief chapter outline and learning goals 5.3 lecture outline and lecture notes 5.5 PowerPoint slide notes
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978-0073524597 Chapter 5 Part 2
Chapter 05 - How to Form a Business 5-21 4. TWO TAX RETURNS: A corporate owner must file both a corporate tax return and an individual tax return. 5. SIZE: Large corporations sometimes become in-flexible and too tied down in red tape. 4. TWO TAX RETURNS:
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978-0073524597 Chapter 5 Part 3
Chapter 05 - How to Form a Business 5-41 1. There are about 750,000 cooperatives world-wide. 2. Members democratically control these busi-nesses by electing a board of directors that hires 1. There are about 750,000 cooperatives world-wide. 2. Members democratically control these busi-nesses by electing a board of
Understanding Business 10th Edition
577658
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978-0073524597 Chapter 5 Part 4
Chapter 05 - How to Form a Business 5-61 5-61 5-61 PPT 5-49 Global Franchising PPT 5-50 What to Choose? 1. This is valuable information that must be examined by anyone wishing to purchase a franchise. 2. The number one reason why franchises fail is due
Understanding Business 10th Edition
577659
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978-0073524597 Chapter 5 Part 5
Chapter 05 - How to Form a Business 5-73 ___________________________________ ____________________________________ ___________________________________ ____________________________________ ___________________________________ ____________________________________ ___________________________________ ____________________________________ ___________________________________ ____________________________________ What skills and/or capital are missing? __________________________________________ ___________________________________________________________________________ What can you do to get what is needed? _________________________________________ ____________________________________________________________________________
Understanding Business 10th Edition
577660
Homework Help
978-0073524597 Chapter 6 Part 1
Chapter 06 - Entrepreneurship and Starting a Small Business 6-1 Entrepreneurship and Starting a Small Business chapter = whats new in this edition 6.3 brief chapter outline and learning goals 6.3 lecture outline and lecture notes 6.5 PowerPoint
Understanding Business 10th Edition
577661
Homework Help
978-0073524597 Chapter 6 Part 2
Chapter 06 - Entrepreneurship and Starting a Small Business 6-21 6-21 6-21 a. Capital b. Good ideas c. Planning d. Information management e. Budgets f. Accounting g. Marketing h. Employee relations i. Good overall managerial know-how a. Capital b. Good ideas c. Planning d.
Understanding Business 10th Edition
577662
Homework Help
978-0073524597 Chapter 6 Part 3
Chapter 06 - Entrepreneurship and Starting a Small Business 6-41 6-41 6-41 b. Local chambers of commerce c. The Better Business Bureau d. National and local trade associations b. Local chambers of commerce c. The Better Business Bureau d. National and local trade associations
Understanding Business 10th Edition
577663
Homework Help
978-0073524597 Chapter 6 Part 4
Chapter 06 - Entrepreneurship and Starting a Small Business 6-61 PPT 6-50 Accounting Assistance The most important assistance to small-business owners is in accounting. PPT 6-51 Legal Help PPT 6-52 Marketing Research If marketing is about finding and filling customer needs, how can
Understanding Business 10th Edition
577664
Homework Help
978-0073524597 Chapter 7 Part 1
Chapter 07 - Management and Leadership 7-1 Management and Leadership chapter = whats new in this edition 7.3 brief chapter outline and learning goals 7.3 lecture outline and lecture notes 7.5 PowerPoint slide notes 7.37 lecture links 7.55
Understanding Business 10th Edition
577665
Homework Help
978-0073524597 Chapter 7 Part 2
Chapter 07 - Management and Leadership 7-21 progress assessment (Text page 188) PPT 7-25 Progress Assessment (See complete PowerPoint slide notes on page 7.45.) PPT 7-26 Organizational Charts (See complete PowerPoint slide notes on
Understanding Business 10th Edition
577666
Homework Help
978-0073524597 Chapter 7 Part 3
Chapter 07 - Management and Leadership 7-41 PPT 7-13 Defining the Mission The mission statement is the foundation for setting spe- cific goals and objectives within the organization. PPT 7-14 Setting Goals and Objectives PPT 7-15 Planning Answers Fundamental Questions SWOT is an
Understanding Business 10th Edition
577667
Homework Help
978-0073524597 Chapter 7 Part 4
Chapter 07 - Management and Leadership 7-60 lecture link 7-5 REVISITING MISSION AT VICTORIAS SECRET Victorias Secret, the lingerie company that introduced the Very Sexy Bra, the Fantasy Bra, and the Internet servicecrashing fashion show, may have become too sexy for its own good, according to its chief
Understanding Business 10th Edition
577668
Homework Help
978-0073524597 Chapter 8 Part 1
Chapter 08 - Structuring Organizations for Today's Challenges 8-1 Structuring Organizations for Todays Challenges chapter = whats new in this edition 8.3 brief chapter outline and learning goals 8.3 lecture outline and lecture notes 8.5 PowerPoint slide notes
Understanding Business 10th Edition
577669
Homework Help
978-0073524597 Chapter 8 Part 2
Chapter 08 - Structuring Organizations for Today's Challenges 8-21 8-21 8-21 decision-making power may be given to lower-level employees. b. The FLATTER organizations became, the larger the SPAN OF CONTROL became. decision-making power may be given to lower-level employees. b. The FLATTER organizations became, the
Understanding Business 10th Edition
577670
Homework Help
978-0073524597 Chapter 8 Part 3
Chapter 08 - Structuring Organizations for Today's Challenges 8-41 PPT 8-51 Restructuring (See complete PowerPoint slide notes on page 8.64.) PPT 8-52 Traditional and Inverted Organizations TEXT FIGURE 8.9 Comparison of
Understanding Business 10th Edition
577671
Homework Help
978-0073524597 Chapter 8 Part 4
Chapter 08 - Structuring Organizations for Today's Challenges 8-61 8-61 8-61 PPT 8-43 A Virtual Corporation 1. This slide illustrates the concept of a virtual corpo- ration as an organizational model that could propel American businesses into the next century. 2. The theory behind the virtual corporation can be
Understanding Business 10th Edition
577672
Homework Help
978-0073524597 Chapter 8 Part 5
Chapter 08 - Structuring Organizations for Today's Challenges 8-74 Although many companies use social media to create awareness, this new trend of direct outlets on social platforms could be the future of retail, not just mobile shopping. JCPenney and Delta Airlines have been in talks for months about obtaining
Understanding Business 10th Edition
577673
Homework Help
978-0073524597 Chapter 9 Part 1
Chapter 09 - Production and Operations Management 9-1 Production and Operations Management chapter = whats new in this edition 9.3 brief chapter outline and learning goals 9.3 lecture outline and lecture notes 9.5 PowerPoint slide notes 9.42 lecture
Understanding Business 10th Edition
577674
Homework Help
978-0073524597 Chapter 9 Part 2
Chapter 09 - Production and Operations Management 9-21 9-21 9-21 mass-produced items. 2. Manufacturers are learning to CUSTOMIZE THEIR PRODUCTS for individual customers. (Custom Foot uses infrared scanners to precisely fit shoes.) 3. Mass customization of services is actually easier because there is
Understanding Business 10th Edition
577675
Homework Help
978-0073524597 Chapter 9 Part 3
Chapter 09 - Production and Operations Management 9-41 A. There are tremendous opportunities for careers in op-erations management. B. Relatively few college students major in production and operations management, creating opportunities for those students who do. A. There are tremendous opportunities for careers in op-erations
Understanding Business 10th Edition
577676
Homework Help
978-0073524597 Chapter 9 Part 4
Chapter 09 - Production and Operations Management 9-61 ing an organizations environmental impact 9-61 ing an organizations environmental impact 9-61 ing an organizations environmental impact PPT 9-52 Progress Assessment 1. Managers must always consider the customer and the impact on customers ability to use the companys services
Understanding Business 10th Edition
577677
Homework Help
978-0073524597 Chapter 9 Part 5
Chapter 09 - Production and Operations Management 9-74 Milk X Dress X Coal X Newspaper X Telephone X Name: ___________________________ Date: ___________________________ critical thinking exercise 9-3 SITE
Understanding Business 10th Edition
581305
Exam Prep
978-0073524597 Test Bank Bonus A Part 1
Bonus Chapter A - Working within the Legal Environment Bonus Chapter A-1 True / False Questions 1. The executive branch of the government is responsible for overseeing the legal system. Answer: False Page: A-2 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: A-1 Level of Difficulty 1: Knowledge of key
Understanding Business 10th Edition
581306
Exam Prep
978-0073524597 Test Bank Bonus A Part 2
Bonus Chapter A - Working within the Legal Environment Bonus Chapter A-21 Bonus Chapter A-21 Bonus Chapter A-21 Under contract law, "duress" means the presence of coercion through force or threat of force. Answer: True Page: A-9 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: A-5 Level of Difficulty 1: Knowledge
Understanding Business 10th Edition
581307
Exam Prep
978-0073524597 Test Bank Bonus A Part 3
Bonus Chapter A - Working within the Legal Environment Bonus Chapter A-41 Multiple Choice Questions 163. The branch of the government responsible for overseeing the legal system is the: A. judiciary. B. executive. C. legislative. D. administrative. Answer: A Page: A-2 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: A-1
Understanding Business 10th Edition
581308
Exam Prep
978-0073524597 Test Bank Bonus A Part 4
Bonus Chapter A - Working within the Legal Environment Bonus Chapter A-61 212. You agree to sell your car to your neighbor for $5,000. You and your neighbor have provided each other: A. duress. B. consideration. C. an endorsement. D. an expressed warranty. Feedback: Consideration is something of value. A
Understanding Business 10th Edition
581309
Exam Prep
978-0073524597 Test Bank Bonus A Part 5
Bonus Chapter A - Working within the Legal Environment Bonus Chapter A-73 Bonus Chapter A-73 Bonus Chapter A-73 ________ is the process of eliminating laws and regulations that hinder competition. A. Downsizing B. Restructuring C. Deregulation D. Reregulation Answer: C Page: A-17 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: A-9
Understanding Business 10th Edition
581310
Exam Prep
978-0073524597 Test Bank Bonus B Part 1
Chapter Bonus B - Using Technology to Manage Information BonusB-1 BonusB-1 BonusB-1 True / False Questions True / False Questions True / False Questions 1. Though the types of technology used by businesses have changed over the last several decades, the role of business technology has remained remarkably
Understanding Business 10th Edition
581311
Exam Prep
978-0073524597 Test Bank Bonus B Part 2
Chapter Bonus B - Using Technology to Manage Information BonusB-21 77. The current trend in business is to move from networked computer systems toward more centralized information management systems that rely on powerful mainframe computers. Answer: False Page: B-13 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: B-4 Level of Difficulty
Understanding Business 10th Edition
581312
Exam Prep
978-0073524597 Test Bank Bonus B Part 3
Chapter Bonus B - Using Technology to Manage Information BonusB-41 BonusB-41 BonusB-41 137. Since 1988, Bigbux National Bank has tried to make use of new technologies to expand the services it offers to its customers. For example, depositors can obtain updated financial information about their accounts and handle certain types
Understanding Business 10th Edition
581313
Exam Prep
978-0073524597 Test Bank Bonus B Part 4
Chapter Bonus B - Using Technology to Manage Information BonusB-61 BonusB-61 BonusB-61 184. If youre traveling through Philadelphia on your way to Acadia National Park in the state of Maine, you can use your smart phone to make a room reservation and also find a place to eat, without talking
Understanding Business 10th Edition
581314
Exam Prep
978-0073524597 Test Bank Bonus B Part 5
Chapter Bonus B - Using Technology to Manage Information BonusB-72 BonusB-72 BonusB-72 212. Which of the following statements about computer viruses is most accurate? A. Viruses could be completely eliminated if people would quit sharing "infected" diskettes. B. Wild rumors and sloppy reporting have exaggerated the threat computer viruses pose
Understanding Business 10th Edition
581315
Exam Prep
978-0073524597 Test Bank Bonus C Part 1
Chapter Bonus C - Managing Risk BonusC-1 BonusC-1 BonusC-1 True / False Questions True / False Questions True / False Questions 1. The management of risk is a small part of global business. Answer: False Page: C-2 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: C-1 Level of Learning
Understanding Business 10th Edition
581316
Exam Prep
978-0073524597 Test Bank Bonus C Part 2
Chapter Bonus C - Managing Risk BonusC-21 Multiple Choice Questions 84. Which of the following is a goal of enterprise risk management? A. Defining which risks the program will manage B. Deciding how to petition the government for financial help C. Assigning risk management to a lobbyist in Washington
Understanding Business 10th Edition
581317
Exam Prep
978-0073524597 Test Bank Bonus C Part 3
Chapter Bonus C - Managing Risk BonusC-38 BonusC-38 BonusC-38 125. According to the Law of Large Numbers, if 26 out of 100 homes are likely to sustain earthquake damage in a 30-year period of time in San Jose, California, and 12 out of 100 homes in the same location are
Understanding Business 10th Edition
581318
Exam Prep
978-0073524597 Test Bank Bonus D Part 1
Chapter Bonus D - Managing Personal Finances BonusD-1 BonusD-1 BonusD-1 True / False Questions True / False Questions True / False Questions 1. The value of education is often exaggerated when searching for a good job. Answer: False Page: D-2 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: D-1
Understanding Business 10th Edition
581319
Exam Prep
978-0073524597 Test Bank Bonus D Part 2
Chapter Bonus D - Managing Personal Finances BonusD-21 BonusD-21 BonusD-21 83. Variable annuities offer investment choices identical to mutual funds. Answer: True Page: D-11 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: D-3 Level of Difficutly 1: Knowledge of key terms Topic: Protecting Your Financial Base: Buying Insurance Answer: True Page:
Understanding Business 10th Edition
581320
Exam Prep
978-0073524597 Test Bank Bonus D Part 3
Chapter Bonus D - Managing Personal Finances BonusD-41 Once you have set up a budget and handled your ordinary expenses, the first thing to do with any extra money you have is to: A. start a savings plan. B. pay off your debts. C. start your own business. D. spend
Understanding Business 10th Edition
581321
Exam Prep
978-0073524597 Test Bank Bonus D Part 4
Chapter Bonus D - Managing Personal Finances BonusD-61 BonusD-61 BonusD-61 200. Which of the following is a new form of term insurance that guarantees fixed premiums for the life of the policy? A. Universal life insurance B. Planned annuity life insurance C. Declining coverage, fixed payment insurance D. Multiyear level-premium
Understanding Business 10th Edition
581322
Exam Prep
978-0073524597 Test Bank Bonus D Part 5
Chapter Bonus D - Managing Personal Finances BonusD-77 BonusD-77 BonusD-77 242. The increase in the number of retirement plans approved by the federal government likely indicates that: A. the government budget is approaching a surplus. B. most people have faith in the troubled Social Security system. C. Social Security cannot
Understanding Business 10th Edition
581323
Exam Prep
978-0073524597 Test Bank Chapter 1 Part 1
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-1 1-1 1-1 True / False Questions True / False Questions True / False Questions 1. Businesses provide goods, jobs, and services to others. Answer: True Page: 4 AACSB: Reflective Thinking Bloom's: Knowledge Learning
Understanding Business 10th Edition
581324
Exam Prep
978-0073524597 Test Bank Chapter 1 Part 2
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-21 One way for a government to actively promote entrepreneurship is to establish a currency that's tradable in world markets so that you can buy and sell goods anywhere in the world using that currency. Answer:
Understanding Business 10th Edition
581325
Exam Prep
978-0073524597 Test Bank Chapter 1 Part 3
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-41 133. Rob is an emergency room nurse at a local hospital in Texas. On a weekly basis, he will serve a number of patients who are not legally U.S. citizens. Many of them are giving birth
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 1 Part 4
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-61 Which of the following is the most accurate statement about the impact of business on society? A. When businesses earn a profit for their owners, they usually do so at the expense of the rest
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 1 Part 5
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-81 Jay and Jim Spears own a lawn irrigation system business. They perform installations and maintenance of these systems. Several of their customers are golf courses, but they serve a large group of residential customers as well.
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 1 Part 6
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-101 271. Which of the following statements best describes how firms must treat their front-line workers in order to remain competitive? Front-line workers must be ____________. A. empowered with the authority to respond quickly to the unmet
Understanding Business 10th Edition
581329
Exam Prep
978-0073524597 Test Bank Chapter 1 Part 7
Chapter 01 - Taking Risks and Making Profits within the Dynamic Business Environment 1-116 1-116 1-116 306. During the past 150 years, the U.S. has evolved from: A. An agrarian economy to an information technology economy. B. A business to business economy to a business to consumer economy. C. An
Understanding Business 10th Edition
581385
Exam Prep
978-0073524597 Test Bank Chapter 10 Part 1
Chapter 10 - Motivating Employees 10-1 10-1 10-1 True / False Questions True / False Questions True / False Questions 1. The sense of satisfaction you get when you achieve an important goal is an intrinsic reward. Answer: True Page: 261 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal:
Understanding Business 10th Edition
581386
Exam Prep
978-0073524597 Test Bank Chapter 10 Part 2
Chapter 10 - Motivating Employees 10-21 10-21 10-21 Herzberg's findings suggest that many U.S. firms can help workers satisfy higher order needs by identifying those things that motivate (inspire) them to work at their fullest potential. Feedback: Herzberg's findings suggest that worker motivation can be triggered by giving employees
Understanding Business 10th Edition
581387
Exam Prep
978-0073524597 Test Bank Chapter 10 Part 3
Chapter 10 - Motivating Employees 10-41 127. Based on Herzberg's theory of motivators, job enrichment will motivate employees to satisfy higher order needs. Answer: True Page: 273 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 10-7 Level of Difficulty 1: Knowledge of key terms Topic: Motivation Through Job Enrichment Answer: True
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 10 Part 4
Chapter 10 - Motivating Employees 10-61 10-61 10-61 190. One of the elements essential to Frederick Taylor's approach to improving worker productivity was: A. teamwork. B. a hierarchy of needs. C. rules of work. D. open communication. Answer: C Page: 261-262 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 10-1 Level
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 10 Part 5
Chapter 10 - Motivating Employees 10-81 10-81 10-81 Than Wok emigrated from his war-torn country to the United States almost two years ago. He recently found a job working on an assembly line at a major computer manufacturer. Than left his friends and family behind when he came to
Understanding Business 10th Edition
581390
Exam Prep
978-0073524597 Test Bank Chapter 10 Part 6
Chapter 10 - Motivating Employees 10-101 10-101 10-101 277. In an interview that featured the CEO of Aruba Networks, New York Times reporter Andrew Bryant probed the CEO about his experience at Hewlett Packard. He asked, What is the H.P. way? The CEO responded, Fundamentally, the H.P. way started with
Understanding Business 10th Edition
581391
Exam Prep
978-0073524597 Test Bank Chapter 10 Part 7
Chapter 10 - Motivating Employees 10-121 Brett manages a sales force that sells laboratory supplies to companies and university science labs. He wants to implement a reward program for high performance. Any rep whose territory bills over $500,000 in sales will win a trip for two, to a Caribbean
Understanding Business 10th Edition
581392
Exam Prep
978-0073524597 Test Bank Chapter 10 Part 8
Chapter 10 - Motivating Employees 10-140 360. A strength of Generation X managers is likely to be their: A. loyalty to the firm. B. individualistic approach to problem solving. C. ability to provide feedback to employees. D. willingness to sacrifice other aspects of their lives to achieve success in the
Understanding Business 10th Edition
581393
Exam Prep
978-0073524597 Test Bank Chapter 11 Part 1
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-1 True / False Questions True / False Questions True / False Questions 1. Human resource management is the process of deciding the number and types of people your business needs, and then, recruiting, selecting, developing,
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 11 Part 2
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-21 11-21 11-21 67. Career Builder.com has posted a variety of sales management positions. Some require the manager to have five to ten years of experience and preferably a Master's Degree in a field of science. These requirements
Understanding Business 10th Edition
581395
Exam Prep
978-0073524597 Test Bank Chapter 11 Part 3
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-41 Keep on Truckin' School for Truck Drivers is proud of its training methods. Before its students are ever allowed on the road with a big rig, they are taught safe driving techniques with the help of sophisticated,
Understanding Business 10th Edition
581396
Exam Prep
978-0073524597 Test Bank Chapter 11 Part 4
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-61 197. In a compressed workweek, employees work more hours each day, but work fewer days each week. Answer: True Page: 313-314 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 11-9 Level of Difficulty 1: Knowledge of key terms
Understanding Business 10th Edition
581397
Exam Prep
978-0073524597 Test Bank Chapter 11 Part 5
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-81 11-81 11-81 251. If your company is selling its products or services to the U.S. government, you should study Human Resource law that pertains to: A. the Better Business Bureau in your local area of operation. B.
Understanding Business 10th Edition
581398
Exam Prep
978-0073524597 Test Bank Chapter 11 Part 6
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-101 11-101 11-101 295. Which of the following statements about recruiting is most accurate? A. It is important for a firm to recruit and hire people who are not only skilled but also fit in with the firm's
Understanding Business 10th Edition
581399
Exam Prep
978-0073524597 Test Bank Chapter 11 Part 7
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-121 11-121 11-121 343. According to information in Chapter 11, which of the following is not one of the three steps HR managers use as part of training and development? A. Assessing the types of training needed by
Understanding Business 10th Edition
581400
Exam Prep
978-0073524597 Test Bank Chapter 11 Part 8
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-141 11-141 11-141 382. The __________ system is a pay system that is based on job tiers, with each tier having a strict pay range. A. Steiner B. Gantt C. Hay D. Gilbreath Answer: C Page: 310 AACSB:
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581401
Exam Prep
978-0073524597 Test Bank Chapter 11 Part 9
Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees 11-160 11-160 11-160 419. Steely Percussion Inc. briefly tried to implement a flextime system only to abandon it after a few months. Which of the following is the most likely reason Steely would drop its flextime plan? A.
Understanding Business 10th Edition
581402
Exam Prep
978-0073524597 Test Bank Chapter 12 Part 1
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-1 12-1 12-1 True / False Questions True / False Questions True / False Questions 1. Throughout most of American history, the relationship between managers and employees has been fairly smooth. Answer: False Page: 324 AACSB: Reflective Thinking
Understanding Business 10th Edition
581403
Exam Prep
978-0073524597 Test Bank Chapter 12 Part 2
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-21 12-21 12-21 A bargaining zone is the time period during which a third party is used to reach agreement on union disputes. Answer: False Page: 333 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 12-3 Level of Difficulty 1: Knowledge
Understanding Business 10th Edition
581404
Exam Prep
978-0073524597 Test Bank Chapter 12 Part 3
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-41 12-41 12-41 The spread of AIDS within the U.S. has declined in recent years. Answer: True Page: 344 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 12-5 Level of Difficulty 1: Knowledge of key terms Topic: Drug Testing Answer: True Page:
Understanding Business 10th Edition
581405
Exam Prep
978-0073524597 Test Bank Chapter 12 Part 4
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-61 12-61 12-61 197. At one time, as a condition of employment, the employer could make the employee sign a statement prohibiting the worker from joining a union. This was called a(n): A. arbitrary agreement. B. yellow-dog contract. C. right-to-work contract.
Understanding Business 10th Edition
581406
Exam Prep
978-0073524597 Test Bank Chapter 12 Part 5
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-81 243. Art B.Traytor, a member of the American Arbitration Association and long-standing faculty member of the business school of a large university is heading out on the next plane for Detroit, Michigan where he will serve as an arbitrator between
Understanding Business 10th Edition
581407
Exam Prep
978-0073524597 Test Bank Chapter 12 Part 6
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-101 12-101 12-101 288. According to Sandra Timmermann, Director of Met Life's Mature Market Institute, the key job-related issue of the next decade will be: A. child care. B. continuing education. C. sexual harassment. D. elder care. Answer: D Page: 343
Understanding Business 10th Edition
581408
Exam Prep
978-0073524597 Test Bank Chapter 12 Part 7
Chapter 12 - Dealing with Union and EmployeeManagement Issues 12-112 12-112 12-112 309. As an advisor to a company setting up its sexual harassment policy, which of the following tactics would you suggest? A. Immediately making a sexual harassment claim public to every employee in the company. B. Asking the
Understanding Business 10th Edition
581409
Exam Prep
978-0073524597 Test Bank Chapter 13 Part 1
Chapter 13 - Marketing: Helping Buyers Buy 13-1 13-1 13-1 True / False Questions True / False Questions True / False Questions 1. Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have a value for customers, clients, partners, and
Understanding Business 10th Edition
581410
Exam Prep
978-0073524597 Test Bank Chapter 13 Part 2
Chapter 13 - Marketing: Helping Buyers Buy 13-21 The two major types of markets in business are the consumer market and the government market. Answer: False Page: 365 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: 13-4 Level of Difficulty 1: Knowledge of key terms Topic: Two Different Markets: Consumer
Understanding Business 10th Edition
581411
Exam Prep
978-0073524597 Test Bank Chapter 13 Part 3
Chapter 13 - Marketing: Helping Buyers Buy 13-41 13-41 13-41 142. Which of the following statements is most consistent with today's views on effective marketing? A. "There's a sucker born every minute." B. "Find out what your competition does and do it better." C. "A good promotional campaign can sell
Understanding Business 10th Edition
581412
Exam Prep
978-0073524597 Test Bank Chapter 13 Part 4
Chapter 13 - Marketing: Helping Buyers Buy 13-61 13-61 13-61 186. Roosevelt Community College has experienced declining enrollment for the past three years. In the past the college has relied strictly on enrollment from newly graduated high school students. In order to identify other potential markets, Roosevelt Community College would
Understanding Business 10th Edition
581413
Exam Prep
978-0073524597 Test Bank Chapter 13 Part 5
Chapter 13 - Marketing: Helping Buyers Buy 13-79 13-79 13-79 227. After years of using a mass marketing strategy, Digital Print Shops has responded to new competition from national chain stores by focusing on small market segments that have been ignored by their larger competitors. Digital believes that by offering
Understanding Business 10th Edition
581414
Exam Prep
978-0073524597 Test Bank Chapter 14 Part 1
Chapter 14 - Developing and Pricing Goods and Services 14-1 14-1 14-1 True / False Questions True / False Questions True / False Questions 1. When consumers calculate the value of a product, they look at the benefits and then subtract the cost. Answer: True Page: 378 ACSB:
Understanding Business 10th Edition
581415
Exam Prep
978-0073524597 Test Bank Chapter 14 Part 2
Chapter 14 - Developing and Pricing Goods and Services 14-21 80. Healthy Pick designed a new type of packaging that significantly improves taste and texture of food when defrosted. Unfortunately, firms seldom find that improvements in packaging impact market share and profits. Feedback: Packaging has become a critical part of
Understanding Business 10th Edition
581416
Exam Prep
978-0073524597 Test Bank Chapter 14 Part 3
Chapter 14 - Developing and Pricing Goods and Services 14-41 160. A penetration strategy calls for a firm to charge low prices with the intent of attracting a large number of customers and discouraging competition. Answer: True Page: 398 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: 14-7 Level of Difficulty
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581417
Exam Prep
978-0073524597 Test Bank Chapter 14 Part 4
Chapter 14 - Developing and Pricing Goods and Services 14-61 14-61 14-61 214. Which of the following statements regarding convenience goods and services is accurate? A. Shoppers will exert lots of effort to obtain the product. B. Consumers purchase the product on an infrequent basis. C. Consumers buy only after
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581418
Exam Prep
978-0073524597 Test Bank Chapter 14 Part 5
Chapter 14 - Developing and Pricing Goods and Services 14-81 14-81 14-81 261. The job performed by brand managers: A. is mainly concerned with the promotion of the entire product mix of their firm. B. involves broad responsibilities for the marketing of a specific brand or product line. C. is
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Exam Prep
978-0073524597 Test Bank Chapter 14 Part 6
Chapter 14 - Developing and Pricing Goods and Services 14-101 14-101 14-101 Which of the following is a popular pricing objective? A. increasing sales B. increasing brand awareness C. fixing prices among competitors D. achieving less market share Answer: A Page: 396 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: 14-7
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978-0073524597 Test Bank Chapter 14 Part 7
Chapter 14 - Developing and Pricing Goods and Services 14-114 14-114 14-114 338. Which of the following statements about non-price competition is most accurate? A. While still important, non-price competition is becoming less critical as a result of the Internet. B. Marketers often rely on non-price differences in their competitive
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Exam Prep
978-0073524597 Test Bank Chapter 15 Part 1
Chapter 15 - Distributing Products 15-1 15-1 15-1 True / False Questions True / False Questions True / False Questions 1. Organizations that assist in moving goods and services from producers to business and consumer users are called supply-side transition specialists. Answer: False Page: 406 AACSB: Reflective thinking
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Exam Prep
978-0073524597 Test Bank Chapter 15 Part 2
Chapter 15 - Distributing Products 15-21 15-21 15-21 78. Candy, gum, cigarettes, and popular magazines are usually distributed using a selective distribution strategy. Answer: False Page: 412 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: 18-4 Level of Difficulty 1: Knowledge of key terms Topic: Retail Intermediaries Answer: False Page: 412
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978-0073524597 Test Bank Chapter 15 Part 3
Chapter 15 - Distributing Products 15-41 15-41 15-41 155. Railroads are an energy-efficient mode of transporting many types of goods. Answer: True Page: 420 AACSB: Reflective thinking Bloom's: Knowledge Learning Goal: 18-7 Level of Difficulty 1: Knowledge of key terms Topic: Logistics: Getting goods to Consumers Efficiently Answer: True Page:
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978-0073524597 Test Bank Chapter 15 Part 4
Chapter 15 - Distributing Products 15-61 15-61 15-61 211. At Stockman's Butcher Shop the butchers will hand cut steaks to the thickness their customers specify and trim off the excess fat. This extra service provides ________ utility. A. possession B. form C. secondary D. alterational Feedback: Form utility is provided
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978-0073524597 Test Bank Chapter 15 Part 5
Chapter 15 - Distributing Products 15-81 15-81 15-81 263. Bunny Babbett has just become an independent contractor selling the products of Tweethouse, a firm that makes elaborate (and expensive) birdhouses and bird feeders. Bunny was recruited to the firm by Sylvester Katt, who already sells the Tweethouse products as an
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978-0073524597 Test Bank Chapter 15 Part 6
Chapter 15 - Distributing Products 15-95 15-95 15-95 300. Mardelay Industries has discovered a defect in one of its products that may result in injury to users. The company believes it must quickly develop and implement a recall program. It is likely that Mardelay soon will be placing a great
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Exam Prep
978-0073524597 Test Bank Chapter 16 Part 1
Chapter 16 - Using Effective Promotions 16-1 True / False Questions True / False Questions True / False Questions 1. As a component of the promotion mix, advertising includes each of the activities marketers use to inform people about products and persuade them to participate in an exchange.
Understanding Business 10th Edition
581428
Exam Prep
978-0073524597 Test Bank Chapter 16 Part 2
Chapter 16 - Using Effective Promotions 16-21 16-21 16-21 77. In evaluating personal selling it is safe to conclude that it represents a form of individualized advertising. Feedback: Personal selling is face-to-face presentation and promotion of goods and services. Advertising is non-personal communication through various media. Personal selling, therefore, is
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Exam Prep
978-0073524597 Test Bank Chapter 16 Part 3
Chapter 16 - Using Effective Promotions 16-41 16-41 16-41 151. Payola Promotions has offered to give Lisa free tickets to a concert it is promoting in return for Lisa's agreement to share her positive experience with others on Internet chat rooms. The concert tickets Lisa receives represent swag. Feedback: Swag
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Exam Prep
978-0073524597 Test Bank Chapter 16 Part 4
Chapter 16 - Using Effective Promotions 16-61 16-61 16-61 202. Jake and Janelle loved to prepare gourmet meals for friends and family. They started a business of preparing theme type dinners for friends who were having parties. To generate even more interest in the business, Janelle created _________________ on her
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Exam Prep
978-0073524597 Test Bank Chapter 16 Part 5
Chapter 16 - Using Effective Promotions 16-81 16-81 16-81 Which of the following statements is most accurate? A. Sales promotions are targeted both internally and externally. B. Sales promotion efforts are directed at nonprofit organizations. C. Dealers are inappropriate targets of sales promotion activities. D. The goal of sales promotion
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Exam Prep
978-0073524597 Test Bank Chapter 16 Part 6
Chapter 16 - Using Effective Promotions 16-92 16-92 16-92 273. Wee Be Irish produces authentic Irish gifts and clothing. Wee Be Irish uses a good deal of television advertising and sales promotion activities to attract consumers to retail shops in search of its brand. Wee Be Irish utilizes a ________
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Exam Prep
978-0073524597 Test Bank Chapter 17 Part 1
Chapter 17 - Understanding Accounting and Financial Information 17-1 17-1 17-1 True / False Questions True / False Questions True / False Questions 1. Accounting is an easy subject for people to understand because almost everyone is exposed to basic accounting concepts in their everyday life. Answer: False
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Exam Prep
978-0073524597 Test Bank Chapter 17 Part 2
Chapter 17 - Understanding Accounting and Financial Information 17-21 17-21 17-21 76. Many businesses now use computers and accounting software to simplify the mechanical aspects involved in accounting. Answer: True Page: 471 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 17-3 Level of Difficulty 1: Knowledge of key terms Topic: Accounting
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Exam Prep
978-0073524597 Test Bank Chapter 17 Part 3
Chapter 17 - Understanding Accounting and Financial Information 17-41 17-41 17-41 143. Marissa is taking her first course in accounting this semester. One of the first things she learns is that "revenue" and "net income" mean the same thing. Feedback: Although both of these accounts are noted on the income
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Exam Prep
978-0073524597 Test Bank Chapter 17 Part 4
Chapter 17 - Understanding Accounting and Financial Information 17-61 17-61 17-61 Before starting his landscape business, Andrew took a marketing class at the local Community College. He decided that his time would be better utilized in this class because if he could learn to sell his services well, the
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581437
Exam Prep
978-0073524597 Test Bank Chapter 17 Part 5
Chapter 17 - Understanding Accounting and Financial Information 17-81 17-81 17-81 248. A comparison of bookkeeping and accounting indicates that: A. The two are virtually the same in practice. B. Bookkeeping involves recording financial information, while accounting is concerned with classifying, summarizing, and interpreting this information. C. Bookkeeping is more
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 17 Part 6
Chapter 17 - Understanding Accounting and Financial Information 17-101 297. Accounting recognizes that assets, such as machinery and buildings, lose value over time. Accountants will record a portion of the cost of an asset as an expense each year through the use of: A. Asset valuation. B. Asset audits. C.
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Exam Prep
978-0073524597 Test Bank Chapter 17 Part 7
Chapter 17 - Understanding Accounting and Financial Information 17-121 333. Preferred Pet Care Clinic, Inc is a mobile veterinary care company that travels to its clients' homes to administer veterinary care to well and sick pets. Its business is booming, with a full schedule of appointments each week. On a
Understanding Business 10th Edition
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978-0073524597 Test Bank Chapter 17 Part 8
Chapter 17 - Understanding Accounting and Financial Information 17-141 365. Peak Performance Sporting Goods Company has collected the following information about itself and its competitors: Which of the following statements explains the importance of this information? A. Return on Sales is an indication of how well Peak
Understanding Business 10th Edition
581441
Exam Prep
978-0073524597 Test Bank Chapter 18 Part 1
Chapter 18 - Financial Management 18-1 True / False Questions True / False Questions True / False Questions 1. Finance is the function in a business that acquires funds for the firm and manages those funds within the firm. Answer: True Page: 494 AACSB: Reflective Thinking Bloom's: Knowledge Learning
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Exam Prep
978-0073524597 Test Bank Chapter 18 Part 2
Chapter 18 - Financial Management 18-21 18-21 18-21 To improve cash flow and profitability, effective managers attempt to minimize the firm's investment in inventory. Answer: True Page: 502 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 18-3 Level of Learning 1: Knowledge of key terms Topic: Acquiring Need Inventory Answer: True
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Exam Prep
978-0073524597 Test Bank Chapter 18 Part 3
Chapter 18 - Financial Management 18-41 18-41 18-41 155. Acquiring funds through debt financing actually decreases the overall risk of the firm. Answer: False Page: 513 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 18-5 Level of Difficulty 1: Knowledge of key terms Topic: Comparing Debt and Equity Financing Answer: False
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Exam Prep
978-0073524597 Test Bank Chapter 18 Part 4
Chapter 18 - Financial Management 18-61 18-61 18-61 208. The finance manager at AllSports Communication has asked his assistant, Ben, to prepare the ________ budget. Ben will gather as much information as possible by utilizing the firm's other budgets and any documents that summarize proposed financial activities. A. master budget
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Exam Prep
978-0073524597 Test Bank Chapter 18 Part 5
Chapter 18 - Financial Management 18-81 18-81 18-81 257. Farmers Savings and Loan agreed to extend Eckert's Orchards $200,000 of unsecured short-term funds, contingent upon the bank having the funds available. This arrangement represents a: A. line of credit. B. pledge agreement. C. factoring agreement. D. trade voucher. Feedback: A
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Exam Prep
978-0073524597 Test Bank Chapter 18 Part 6
Chapter 18 - Financial Management 18-97 18-97 18-97 After earning $30 million in net income, Rolatrim Industries distributed $5 million in dividends to their stockholders. The board of directors of the firm decided to invest the remaining $25 million back into the business. This $25 million reinvestment of profits
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Exam Prep
978-0073524597 Test Bank Chapter 19 Part 1
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-1 True / False Questions True / False Questions True / False Questions 1. Securities markets represent the financial marketplaces for stocks and bonds. Answer: True Page: 522 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 19-1 Level
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Exam Prep
978-0073524597 Test Bank Chapter 19 Part 2
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-21 19-21 19-21 While common stockholders of corporations have voting rights, preferred stockholders generally do not. Feedback: Preferred stock is frequently referred to as a hybrid investment in that it has characteristics of both bonds and stocks. Normally preferred
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581449
Exam Prep
978-0073524597 Test Bank Chapter 19 Part 3
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-41 19-41 19-41 152. A stock split refers to buying a share of stock at a discounted price if full payment is made at the time of purchase. Feedback: When companies find their stock price has appreciated sufficiently high
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Exam Prep
978-0073524597 Test Bank Chapter 19 Part 4
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-61 19-61 19-61 220. Trading in newly issued securities takes place in the: A. primary market. B. secondary market. C. initial offerings market. D. corporate trading market. Answer: A Page: 522 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 19-1
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978-0073524597 Test Bank Chapter 19 Part 5
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-81 268. Stock certificates represent evidence of ownership in an organization. A stock certificate contains which of the following? A. Current market value of the stock B. The total number of shares issued by the company C. The type
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581452
Exam Prep
978-0073524597 Test Bank Chapter 19 Part 6
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-101 19-101 19-101 314. Investors buying bonds and corporations issuing bonds (both) accept investment risk. Which of the following statements is most correct when it comes to the investment that one or the other party accepts? A. If investor
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Exam Prep
978-0073524597 Test Bank Chapter 19 Part 7
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-121 19-121 19-121 Josh purchased the following shares of stock from three companies: Name of Company Price when Purchased Price when Sold Capital Gain/loss (+/-) Cisco Systems, 100 shares 10/2007 $32.00 04/2011 $17.00 - 15.00/share Toyota Moor, 100
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Exam Prep
978-0073524597 Test Bank Chapter 19 Part 8
Chapter 19 - Using Securities Markets for Financing and Investing Opportunities 19-138 398. Mutual fund investors will note that: A. Fund managers have not yet added foreign securities into their funds. B. Mutual funds cannot be purchased through a traditional brokerage house. C. Loads can vary from one mutual fund
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 2 Part 1
Chapter 02 - Understanding Economics and How It Affects Business 2-1 True / False Questions True / False Questions True / False Questions 1. America's business success is largely due to an economic and social climate that allows businesses to operate freely. Answer: True Page: 30 AACSB: Reflective
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Exam Prep
978-0073524597 Test Bank Chapter 2 Part 2
Chapter 02 - Understanding Economics and How It Affects Business 2-21 64. As you scan the national news online, you read about the BXY Utility Company's latest problems. The story describes an expansive retaining wall that collapsed during a flood last week, spewing toxic coal ash, burying homes, and causing
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Exam Prep
978-0073524597 Test Bank Chapter 2 Part 3
Chapter 02 - Understanding Economics and How It Affects Business 2-41 It is understandable that productivity is rising faster in the service sector because service businesses have newer technologies than the manufacturing sector and fewer laborers. Feedback: A problem in the service sector is that it's difficult to measure
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Exam Prep
978-0073524597 Test Bank Chapter 2 Part 4
Chapter 02 - Understanding Economics and How It Affects Business 2-61 Thomas Malthus was pessimistic about the ability of a society to achieve high standards of living for most of its citizens because he believed that: A. Government has a natural tendency to run deficits that would eventually bankrupt a
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Exam Prep
978-0073524597 Test Bank Chapter 2 Part 5
Chapter 02 - Understanding Economics and How It Affects Business 2-81 2-81 2-81 220. A rare and scarce earth metal known as Neodymium is used in many consumer and military products including smart-phones, smart-bombs, laptop computer monitors, and electric/hybrid cars. In one years time, the price of Neodymium has gone
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Exam Prep
978-0073524597 Test Bank Chapter 2 Part 6
Chapter 02 - Understanding Economics and How It Affects Business 2-101 __________ unemployment results when the demand for labor varies during the year. A. Frictional B. Structural C. Cyclical D. Seasonal Answer: D Page: 47 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 02-5 Level of Difficulty 1: Knowledge of key
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978-0073524597 Test Bank Chapter 2 Part 7
Chapter 02 - Understanding Economics and How It Affects Business 2-118 2-118 2-118 298. Which of the following statements about the Federal Reserve Bank (the Fed) is most accurate? A. The Fed is an agency of the U.S. Treasury Department that has the responsibility of collecting tax receipts for the
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Exam Prep
978-0073524597 Test Bank Chapter 20 Part 1
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-1 20-1 20-1 True / False Questions True / False Questions True / False Questions 1. Economic growth and the creation of jobs depend on the availability of money. Answer: True Page: 554 AACSB: Reflective Thinking Bloom's: Knowledge
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Exam Prep
978-0073524597 Test Bank Chapter 20 Part 2
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-21 A series of bank failures and a cash shortage in 1907 led to the establishment of the Federal Reserve System in 1913. Answer: True Page: 562 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 20-3 Level of Difficulty 1: Knowledge
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978-0073524597 Test Bank Chapter 20 Part 3
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-41 20-41 20-41 Many employers offer direct deposit, as a convenient and cost savings method of distributing employee pay each month. Answer: True Page: 570 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 20-6 Level of Difficulty 1: Knowledge of Key
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978-0073524597 Test Bank Chapter 20 Part 4
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-61 217. A significant decrease in the money supply tends to: A. reduce the supply of gold held by the federal government. B. create shortages that would cause prices of goods and services to rise. C. send the economy into
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Exam Prep
978-0073524597 Test Bank Chapter 20 Part 5
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-81 20-81 20-81 263. Herb has $20,000 in an interest-bearing time deposit with the Applebottom Bank and Trust Company. While earning a relatively attractive rate of interest, Herb had to agree to not withdraw any of the funds until the
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978-0073524597 Test Bank Chapter 20 Part 6
Chapter 20 - Money, Financial Institutions, and the Federal Reserve 20-97 20-97 20-97 301. The __________ primarily provides for the financing of economic development projects throughout the world. A. International Monetary Fund B. International Reserve Bank C. World Bank D. World Development Authority Answer: C Page: 572 AACSB: Reflective Thinking
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978-0073524597 Test Bank Chapter 3 Part 1
Chapter 03 - Doing Business in Global Markets 3-1 3-1 3-1 True / False Questions True / False Questions True / False Questions 1. Today, over 90% of the companies doing business globally believe it is important for their employees to have experience working in other countries. Answer:
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978-0073524597 Test Bank Chapter 3 Part 2
Chapter 03 - Doing Business in Global Markets 3-21 3-21 3-21 Any corporation that exports at least 50% of its total output can be classified as a multinational corporation. Answer: False Page: 70-71 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 03-3 Level of Difficulty 1: Knowledge of key terms Topic:
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978-0073524597 Test Bank Chapter 3 Part 3
Chapter 03 - Doing Business in Global Markets 3-41 A complete ban on the import or export of a specific good is called an embargo. Answer: True Page: 76 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 03-5 Level of Difficulty 1: Knowledge of key terms Topic: Trade Protectionism Answer: True
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978-0073524597 Test Bank Chapter 3 Part 4
Chapter 03 - Doing Business in Global Markets 3-61 Which of the following statements best describes the theory of comparative advantage? A. The best way for a nation to ensure full employment is to be totally self-sufficient rather than relying on other nations to obtain goods and services. B. Each
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978-0073524597 Test Bank Chapter 3 Part 5
Chapter 03 - Doing Business in Global Markets 3-81 A __________ is a partnership in which two or more companies (often from different countries) join together and share the risk and costs in order to undertake a major project. A. multinational cooperative B. joint venture C. franchisee transfer D. recruit
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978-0073524597 Test Bank Chapter 3 Part 6
Chapter 03 - Doing Business in Global Markets 3-101 3-101 3-101 Casey is typical of many U.S. businesspeople. Casey feels the U.S. culture defines the model for the rest of the world, and that the "American way" of doing things is the best. Casey is guilty of: A. ethnic plagiarism.
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978-0073524597 Test Bank Chapter 3 Part 7
Chapter 03 - Doing Business in Global Markets 3-120 Responding to pressure from political lobbyists representing the U.S. steel industry, the U.S. government levies a tax on steel products imported from Europe. This is an example of a(n): A. protective tariff. B. revenue tariff. C. quota. D. embargo. Feedback: A
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978-0073524597 Test Bank Chapter 4 Part 1
Chapter 04 - Demanding Ethical and Socially Responsible Behavior 4-1 True / False Questions True / False Questions True / False Questions 1. The Enron scandal illustrates the difference between unethical behavior and illegal behavior. Answer: False Page: 90 AACSB: Ethics Bloom's: Knowledge Learning Goal: 04-1 Level of
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 4 Part 2
Chapter 04 - Demanding Ethical and Socially Responsible Behavior 4-21 4-21 4-21 71. Since most ethics violations are small and rather insignificant in nature, employees need to understand that addressing these issues is secondary to making profits. CEOs may be justified in putting these on the back-burner, waiting for more
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Exam Prep
978-0073524597 Test Bank Chapter 4 Part 3
Chapter 04 - Demanding Ethical and Socially Responsible Behavior 4-41 4-41 4-41 While "doing the right thing" is an admirable code of ethics, there are no international organizations dealing with global ethics and corruption. Feedback: Several international organizations have entered into agreements to identify common global ethics and to fight
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978-0073524597 Test Bank Chapter 4 Part 4
Chapter 04 - Demanding Ethical and Socially Responsible Behavior 4-61 Creating competition between employees within the corporation: A. can encourage employees to deceive customers. B. should focus on improving corporate profit. C. must be ignored when corporate ethics are developed. D. can bring out the best in employees. Feedback: The
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978-0073524597 Test Bank Chapter 4 Part 5
Chapter 04 - Demanding Ethical and Socially Responsible Behavior 4-81 4-81 4-81 229. Business is under pressure from society to be more socially responsible. However, even the strongest advocates for corporate responsibility can't seem to agree: A. on what social responsibility involves. B. who should be policing business' behavior. C.
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978-0073524597 Test Bank Chapter 4 Part 6
Chapter 04 - Demanding Ethical and Socially Responsible Behavior 4-96 255. Last year the Bank of Plenty, Inc. made an all-out-effort to go paperless. The bank's public relations arm promoted the strategy both internally and externally. Customers were strongly encouraged to utilize the bank's online banking for all their banking
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978-0073524597 Test Bank Chapter 5 Part 1
Chapter 05 - How to Form a Business 5-1 5-1 5-1 True / False Questions True / False Questions True / False Questions 1. The corporation is the most common form of business ownership. Answer: False Page: 116 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 05-1 Level of
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581352
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978-0073524597 Test Bank Chapter 5 Part 2
Chapter 05 - How to Form a Business 5-21 In today's economy, only large business enterprises should operate as corporations. Answer: False Page: 123 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 05-3 Level of Difficulty 1: Knowledge of key terms Topic: Corporations Answer: False Page: 123 AACSB: Reflective Thinking Bloom's:
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978-0073524597 Test Bank Chapter 5 Part 3
Chapter 05 - How to Form a Business 5-41 A horizontal merger refers to a merger between two companies that serve entirely different markets. Answer: False Page: 131 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 05-4 Level of Difficulty 1: Knowledge of key terms Topic: Corporate Expansion: Mergers and Acquisitions
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978-0073524597 Test Bank Chapter 5 Part 4
Chapter 05 - How to Form a Business 5-61 Multiple Choice Questions Multiple Choice Questions Multiple Choice Questions 192. The __________ is the most common form of business ownership. A. partnership B. corporation C. joint venture D. sole proprietorship Answer: D Page: 116 AACSB: Reflective Thinking Bloom's: Knowledge Learning
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978-0073524597 Test Bank Chapter 5 Part 5
Chapter 05 - How to Form a Business 5-81 Finley is a limited partner in Gettout & Associates. Heywood U. Gettout, one of the general partners in the company, must temporarily leave the company to attend to some personal matters. Heywood has asked Finley to perform his managerial duties while
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978-0073524597 Test Bank Chapter 5 Part 6
Chapter 05 - How to Form a Business 5-101 A few years back, your three U.S. born friends that live in the State of Wyoming inherited a dude ranch that they plan to turn into a retirement haven for race horses. Peaceful Pastures wants to open its doors by spring,
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978-0073524597 Test Bank Chapter 5 Part 7
Chapter 05 - How to Form a Business 5-121 Opening and operating a franchise in a different country: A. Is illegal according to the Clayton Antitrust Act. B. Is no different than setting up a franchise in the domestic market. C. May require the owner to adapt to social and
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978-0073524597 Test Bank Chapter 5 Part 8
Chapter 05 - How to Form a Business 5-133 5-133 5-133 Which of the following people would be most interested in participating in a business organized as a cooperative? A. Joe is intrigued by the idea of combining his time and resources with many other people to operate a business
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978-0073524597 Test Bank Chapter 6 Part 1
Chapter 06 - Entrepreneurship and Starting a Small Business 6-1 True / False Questions 1. Entrepreneurship involves accepting the risk of starting and running a business. Answer: True Page: 148 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 06-1 Level of Difficulty 1: Knowledge of key terms Topic: The Age
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978-0073524597 Test Bank Chapter 6 Part 2
Chapter 06 - Entrepreneurship and Starting a Small Business 6-21 6-21 6-21 If you go through the exercise of preparing a business plan, only to determine that you need twice the amount of money to start the business than you have, the SBA and other expert organizations encourage you
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978-0073524597 Test Bank Chapter 6 Part 3
Chapter 06 - Entrepreneurship and Starting a Small Business 6-41 6-41 6-41 156. Because college students realize the importance of nursing homes for our aging population, students comprise an attractive market for nursing home insurance policies. Feedback: A market consists of people who have both a willingness to buy and
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978-0073524597 Test Bank Chapter 6 Part 4
Chapter 06 - Entrepreneurship and Starting a Small Business 6-61 6-61 6-61 206. Jake is an innovative engineering graduate who works for a large company that makes adhesive products for commercial and consumer use. One of his primary responsibilities is to initiate and develop new products to complement the firm's
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978-0073524597 Test Bank Chapter 6 Part 5
Chapter 06 - Entrepreneurship and Starting a Small Business 6-81 244. The Making Ethical Decisions box, "Going Down with the Ship" addresses a dilemma worthy of consideration. It describes: A. an unethical situation where the business owner's need for capital causes him/her to delay all payments to suppliers for 120
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978-0073524597 Test Bank Chapter 6 Part 6
Chapter 06 - Entrepreneurship and Starting a Small Business 6-99 6-99 6-99 Chris is an angel investor. This means that he: A. invests his money in new businesses with potential for growth, hoping for a good return on his investment if they go public. B. creates business incubators for startup
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978-0073524597 Test Bank Chapter 7 Part 1
Chapter 07 - Management and Leadership 7-1 7-1 7-1 True / False Questions True / False Questions True / False Questions 1. The main job of managers today is to watch over people to be sure they do what the manager asks of them. Answer: False Page: 180-181
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978-0073524597 Test Bank Chapter 7 Part 2
Chapter 07 - Management and Leadership 7-21 A CEO is often the president of the firm and is responsible for developing the strategic plans. Answer: True Page: 189 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 07-4 Level of Difficulty 1: Knowledge of key terms Topic: Organizing: Creating a Unified System
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978-0073524597 Test Bank Chapter 7 Part 3
Chapter 07 - Management and Leadership 7-41 148. Chapter 07 - Management and Leadership 7-42 7-42 7-42 Accounting and finance are important for control systems because they provide the numbers management needs to evaluate progress. Answer: True Page: 196 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 07-6 Level of Difficulty
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Exam Prep
978-0073524597 Test Bank Chapter 7 Part 4
Chapter 07 - Management and Leadership 7-61 7-61 7-61 Which of the following would be a concern addressed in a strategic plan? A. Should the firm make a long-term commitment to expand into new markets? B. Which specific jobs should be assigned to each employee? C. How much output should
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 7 Part 5
Chapter 07 - Management and Leadership 7-81 7-81 7-81 246. A key to effective leadership is the ability to: A. maintain order, stability, and control. B. communicate a vision and rally others around that vision. C. master the technical details of the jobs performed by subordinates. D. maintain an autocratic
Understanding Business 10th Edition
581370
Exam Prep
978-0073524597 Test Bank Chapter 7 Part 6
Chapter 07 - Management and Leadership 7-95 7-95 7-95 Pam is a sales manager for Paradise Beauty Products. She has told her sales people that she expects each of them to increase their customer contacts by at least 5 percent in the next month. Pam has set a(n): A. procedural
Understanding Business 10th Edition
581371
Exam Prep
978-0073524597 Test Bank Chapter 8 Part 1
Chapter 08 - Structuring Organizations for Today's Challenges 8-1 True / False Questions True / False Questions True / False Questions 1. Organizing the structure of the company means deciding how many jobs need to be done and who is responsible for doing them. Answer: True Page: 205 AACSB:
Understanding Business 10th Edition
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978-0073524597 Test Bank Chapter 8 Part 2
Chapter 08 - Structuring Organizations for Today's Challenges 8-21 72. An advantage of decentralized authority is that those individuals closest to the customers and more familiar with local conditions make decisions. Answer: True Page: 210 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 08-3 Level of Difficulty 1: Knowledge of key
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 8 Part 3
Chapter 08 - Structuring Organizations for Today's Challenges 8-41 8-41 8-41 Including customers and suppliers on cross-functional teams violates the interests of stockholders. Answer: False Page: 218 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 08-4 Level of Difficulty 1: Knowledge of key terms Topic: Going Beyond Organizational Boundaries Answer: False
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 8 Part 4
Chapter 08 - Structuring Organizations for Today's Challenges 8-61 8-61 8-61 The key people in a company's grapevine typically have considerable influence in the organization. Feedback: The grapevine is the informal organization's nerve center. Unofficial information flows through this system. Answer: True Page: 225 AACSB: Reflective Thinking Bloom's: Comprehension Learning
Understanding Business 10th Edition
581375
Exam Prep
978-0073524597 Test Bank Chapter 8 Part 5
Chapter 08 - Structuring Organizations for Today's Challenges 8-81 8-81 8-81 262. As a manager of a retail-clothing store, Lance favors detailed job descriptions, formal rules and regulations, detailed records, and standardized procedures. He also believes that staffing and promotion decisions should be based strictly on the qualifications of the
Understanding Business 10th Edition
581376
Exam Prep
978-0073524597 Test Bank Chapter 8 Part 6
Chapter 08 - Structuring Organizations for Today's Challenges 8-101 8-101 8-101 310. Which of the following would be the least likely to serve on a cross-functional team for the Discovery Corporation? A. A member of the Discovery marketing department B. A production manager for a firm that is one of
Understanding Business 10th Edition
581377
Exam Prep
978-0073524597 Test Bank Chapter 8 Part 7
Chapter 08 - Structuring Organizations for Today's Challenges 8-116 8-116 8-116 344. HairTrend, a cosmetology trade publication, utilizes the resources of other organizations as needed. Business relationships are temporary and flexible. HairTrend is a networked organization made up of replaceable firms that join the network and leave it as needed.
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 9 Part 1
Chapter 09 - Production and Operations Management 9-1 9-1 9-1 True / False Questions True / False Questions True / False Questions 1. Currently, manufacturing accounts for only around 70% of U.S. GDP. Answer: False Page: 236 AACSB: Reflective Thinking Bloom's: Knowledge Learning Goal: 09-1 Level of Difficulty
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 9 Part 2
Chapter 09 - Production and Operations Management 9-21 9-21 9-21 74. Manufacturers use CAM (computer aided manufacturing) to create three-dimensional designs of products before they are built. Feedback: CAD (computer-aided design) is used to create three-dimensional designs of products before they are built. CAM (computer-aided manufacturing) is used to build
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 9 Part 3
Chapter 09 - Production and Operations Management 9-41 9-41 9-41 Recent developments in information technology will discourage companies from allowing employees to telecommute. Feedback: Recent developments in information technology are actually giving firms more flexibility in choosing locations. With increasing numbers of workers able to telecommute, for many firms the
Understanding Business 10th Edition
581381
Exam Prep
978-0073524597 Test Bank Chapter 9 Part 4
Chapter 09 - Production and Operations Management 9-61 9-61 9-61 Experts in operations management for service industry type businesses stress: A. using records from accounting to determine what business to go after. B. relying on one's individual operation as opposed to developing partnerships. C. training employees on quality management. D.
Understanding Business 10th Edition
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Exam Prep
978-0073524597 Test Bank Chapter 9 Part 5
Chapter 09 - Production and Operations Management 9-81 9-81 9-81 242. The EZee Office Furniture Company makes high quality desks and chairs for executive offices. The company is about to make a radical change in its production process. It will take measurements from customers, have them select from a variety
Understanding Business 10th Edition
581383
Exam Prep
978-0073524597 Test Bank Chapter 9 Part 6
Chapter 09 - Production and Operations Management 9-101 9-101 9-101 292. A firm would be most likely to employ statistical process control (SPC) if it wanted to: A. simplify the quality control process by taking samples at the end of the production process rather than examining every unit of output
Understanding Business 10th Edition
581384
Exam Prep
978-0073524597 Test Bank Chapter 9 Part 7
Chapter 09 - Production and Operations Management 9-113 315. Reviewing the PERT Network below: If it takes 1, 2, or 3 weeks for each activity (represented by a box) to be completed, the critical path is represented by: A. the path that begins with "Start" and continues with all boxes
Understanding Business 10th Edition

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