Chapter 11 – Human Resource Management: Finding and Keeping the Best Employees
251. If your company is selling its products or services to the U.S. government, you should
study Human Resource law that pertains to:
A. the Better Business Bureau in your local area of operation.
B. the limits that the EPA (Environmental Protection Agency) places on the pollutants you
can emit in your foreign factories.
C. the total number of employees you can hire.
D. nondiscrimination and affirmative action laws when doing business with the federal
government.
Feedback: The Office of Federal Contract Compliance Programs (OFCCP) ensures that
employers comply with nondiscrimination and affirmative action laws and regulations when
doing business with the federal government.
252. Which of the following statements about how current HR law views disabilities is
accurate?
A. The law varies depending upon how the employee acquired the disability.
B. Disabilities include diseases such as epilepsy, cancer, and diabetes.
C. Disabilities refer to physical but not mental disorders.
D. Any disorder that does not require the employee to adapt the work environment to
accommodate the employee.
Feedback: In 2008, Congress passed the Americans with Disabilities Amendments Act, which
overturned Supreme Court decisions that had reduced protections for certain people with
disabilities such as diabetes, epilepsy, heart disease, and cancer.
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257. Minnie A. Dent is completing her thirtieth year as a bus driver. Her company recently
told her that she would be required to retire within the next two years because she had
reached the age limit for mandatory retirement. Minnie wants to fight this ruling based on
a claim of age discrimination. Which of the following statements about this case is most
accurate: According to the:
A. Employment Rights and Responsibilities Act, Minnie has every right to keep her job as
long as she has not been convicted of a moving traffic violation while performing her job.
B. Affirmative Action Enforcement Act, Minnie has no right to keep her job, because she
is not one of the groups that qualify for special protection.
C. Fair Labor Standards Act, Minnie may be able to keep her job, but the company can
require her to pass an annual vision and hearing exam as a condition of continued
employment.
D. Age Discrimination in Employment Act, Minnie can be required to retire at a certain
age, because she is in an occupation where evidence exists that ability to perform the job
diminishes significantly with age.
Feedback: The Age Discrimination in Employment Act normally outlaws mandatory
retirement in most organizations. However, it does allow age limits to be set for professions
such as airline pilots and bus drivers because evidence exists that the ability to perform these
jobs declines significantly with age and poor performance imposes a significant danger to
society.
258.
Chapter 11 – Human Resource Management: Finding and Keeping the Best Employees
Laura Benitez was hired as a management trainee by Simulex Corporation through a
special program designed to “right past wrongs” by giving females and minorities greater
opportunities for employment and advancement. The program is enforced by the Equal
Employment Opportunity Commission. Laura was hired through a(n) ____________
program.
A. discrimination alleviation
B. cultural diversity
C. positive response
D. affirmative action
Feedback: Affirmative action programs are designed to increase opportunities for
employment and advancement for women and minorities. The purpose of affirmative action is
to “right past wrongs” endured by women and minorities as the result of discrimination.
259. During her annual review, Rhonda admitted to her supervisor that she is more
productive in a quieter environment. The openness of her office setting and the recent
increase in staff that came to her for training made it difficult for Rhonda to process as
many insurance claims in one day as she had accomplished in the past. The supervisor
agreed to move Rhonda’s desk to the back of the office, and create a barrier with plants.
The supervisor would take a more active role in training new employees, so they would
not be coming to Rhonda with questions. In HR, we refer to this action as creating
__________________.
A. accommodations
B. barriers to entry
C. job enlargement
D. consideration
Feedback: Accommodation means treating people according to their specific need. This can
include putting up barriers to isolate people from distractions, reassigning workers to different
tasks, and minimizing noise, among others.
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260. In 2008, Congress passed the Americans with Disabilities Amendments Act. What
was the scope of the changes?
A. This law placed added emphasis on the hiring of employees with “visible” disabilities.
B. This law decreased the fine for businesses that do not employ disabled persons but
followed through with a tax break for businesses who hire disabled citizens.
C. The amendment widened the scope of what types of things are covered under the
disabilities umbrella.
D. In light of so many soldiers coming back from the war, the amendment re-focused
disabilities to include only physical disabilities.
Feedback: In 2008 and 2011, the EEOC issued new regulations that widen the range of
disabilities covered by the ADA and shifted the burden of proof of disability in labor disputes
from employees to business owners.
261. As new parents, Sean and Lindsey applied for family medical leave to care for their
new infant son. According to U.S. law, Sean and Lindsey:
A. are not paid during the 12-week period that each elects to take.
B. are each paid as a half-time employee during the 12-week leave period.
C. must each take the full amount of family medical leave time.
D. must both be employed in order to qualify for any family medical leave time.
Feedback: Family Medical Leave Law stipulates that each parent has the right to apply for
and take 12 weeks of unpaid leave in order to care for a newborn or adopted child, or to care
of an immediate family member (parent, child, or spouse) with a serious illness.
262.
Chapter 11 – Human Resource Management: Finding and Keeping the Best Employees
The first step in the human resources planning process is to:
A. prepare a forecast of human resource needs.
B. assess future labor demand.
C. prepare job specifications for each position within the organization.
D. prepare a human resource inventory.
263. The last step of the human resource planning system is to:
A. publish a human resource inventory listing the names, ages, job titles, skills, and other
pertinent information for all employees in the organization.
B. develop an affirmative action statement to explain how the company will meet federal
government guidelines on hiring and promotions.
C. hold a general meeting to explain the impact of the plan to employees.
D. establish a strategic plan for recruiting, selecting, training, appraising and scheduling
the labor force.
264. A(n) __________ is prepared as part of the human resource planning process, and
indicates the characteristics and qualifications of the organization’s labor force, thus
helping the firm determine whether its employees are technically up-to-date and
adequately trained.
A. job analysis
B. performance appraisal
C. human resource inventory
D. organization chart
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274. Which of the following is an essential element of a job description?
A. the minimum educational qualifications workers must have to fill the position
B. working conditions and responsibilities
C. the skills required to hold the position
D. the age of the person that should hold the job
Feedback: A job description specifies the objectives of the job, the type of work to be done,
the responsibilities and duties, the working conditions, and the relationship of the job to other
functions.
