Chapter 07 – Management and Leadership
Which of the following would be a concern addressed in a strategic plan?
A. Should the firm make a long-term commitment to expand into new markets?
B. Which specific jobs should be assigned to each employee?
C. How much output should be produced this week in a given production facility?
D. Which computer software package should the firm’s human resources office use to
manage the payroll?
Feedback: In strategic planning, an organization answers basic questions such as which
customers to serve, what products to produce, and which geographic areas to select as
markets.
200. Because economic and competitive environments frequently change, organizations
should:
A. set a long-term plan and stick to it.
B. develop contingency plans.
C. save time and money by cutting back on planning.
D. eliminate any long-term strategic plans, but devise short-term tactical plans and update
them once a year.
Feedback: Contingency planning identifies alternative courses of action for use if the primary
plans do not achieve the objectives of the organization. This type of planning is necessary in
today’s environment where economic and competitive conditions change frequently.
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232. By completing the courses needed to obtain a college major in accounting, marketing,
or some other field, a student can go a long way toward acquiring the _________ skills
managers need to rise through the ranks of their area of specialization.
A. autocratic
B. technical
C. human relations
D. secondary
Feedback: Technical skills involve the knowledge and ability to perform a specific task. A
portion of the course work in these technical areas is intended to enable the student to perform
specific activities.
233. Which of the following persons is most likely to be involved in strategic planning?
A. Chief executive officer
B. Electrical shop supervisor
C. Budget analyst
D. Advertising manager
Feedback: Top managers, such as the chief executive officer of a firm normally develop
strategic plans.
234.
Chapter 07 – Management and Leadership
Axel is in a new position, serving as a first-line manager. Axel’s position will require him
to spend a lot of time:
A. developing strategic plans.
B. evaluating the daily performance of workers.
C. creating a vision for the company.
D. providing information to stakeholders.
Feedback: First-line managers are responsible for assigning specific jobs to workers and
evaluating the performance of employees on a daily basis.
235. Anita is employed as plant manager for Mojo Industries, Incorporated. Though she
spends some time performing all management functions, she is particularly concerned
with tactical planning and controlling. Anita’s position would be classified as part of
Mojo’s:
A. top management.
B. lateral management.
C. supervisory management.
D. middle management.
Feedback: Tactical planning and controlling are primarily the responsibility of middle
managers. Examples of middle managers include plant managers, branch managers, deans and
department heads.
