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Chapter 11 - Human Resource Management: Finding and Keeping the Best Employees
295. Which of the following statements about recruiting is most accurate?
A. It is important for a firm to recruit and hire people who are not only skilled but also fit
in with the firm's culture and leadership style.
B. Recruiting internally will almost always result in better qualified applicants than
recruiting externally.
C. Small firms generally have a strong advantage when it comes to recruiting.
D. One advantage of using external sources when recruiting is that this approach tends to
result in higher morale among the firm's existing employees.
Feedback: With the current emphasis on corporate culture, teamwork, and participative
management, firms must seek employees who not only have the right skills, but who also are
a good "fit" with the firm's culture and leadership style.
296. According to the material in the Spotlight on Small Business box in Chapter 11, which
of the following statements about recruiting workers for a small business is the most
accurate?
A. Small businesses generally find it easier to recruit qualified workers than do large
firms.
B. Specialized sites on the Internet provide an effective and relatively inexpensive way for
small businesses to recruit workers.
C. Small businesses should place one person in charge of selecting new hires and limit the
total number of people involved in the process to no more than 3.
D. Small businesses should avoid hiring their own customers, since doing so is likely to
cause a conflict of interest.
Feedback: This question is based on the Spotlight on Small Business box in Chapter 11. One
of the points made in this box is that postings on online services such as CareerBuilder or
Monster reach a large number of potential employees and are much less expensive than help
wanted ads in major newspapers.
