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978-0077718367 Chapter 1 Lecture Notes
Chapter 01 – Managing Human Resources Fundamentals of Human Resource Management, 6th edition Chapter One: Managing Human Resources Welcome to your guide to teaching Chapter One, Managing Human Resources! This guide will provide you with a chapter summary, learning objectives, […]
978-0077718367 Chapter 1 Solution Manual Part 1
Chapter 01 – Managing Human Resources Best Practices How Abbott Laboratories Creates a Healthy Business Abbott Laboratories is a global company operating in more than 150 countries. They specialize in medical devices and pharmaceuticals. The industry is fast paced and […]
978-0077718367 Chapter 1 Solution Manual Part 2
Chapter 01 – Managing Human Resources HRM Social SHRM’s Social Medial Presence SHRM has a variety of ways for HR professionals to connect via social media and the links are shared in this section. Members of the Society for Human […]
978-0077718367 Chapter 10 Lecture Notes Part 1
Chapter 10 – Managing Employees’ Performance Chapter Ten: Managing Employees’ Performance Welcome to your guide to teaching Chapter Ten, Managing Employees’ Performance! This guide will provide you with a chapter summary, learning objectives, lecture outlines, solutions to in-chapter case questions […]
978-0077718367 Chapter 10 Lecture Notes Part 2
2. Advantages of this method include: (1) evaluating performance in this specific way gives employees feedback about what they do well and what they do poorly, and (2) the manager can relate the incidents to how the employee is helping […]
978-0077718367 Chapter 10 Solution Manual
HR Oops! “Where Have I Heard That Before?” A survey by VitalSmarts, an HR consulting firm, found that four out of 10 employees hear the same areas for improvement year after year. For most employees the previous performance appraisal did […]
978-0077718367 Chapter 11 Lecture Notes
Chapter 11 – Separating and Retaining Employees Chapter Eleven: Separating and Retaining Employees Welcome to your guide to teaching Chapter Eleven, Separating and Retaining Employees! This guide will provide you with a chapter summary, learning objectives, lecture outlines, solutions to […]
978-0077718367 Chapter 11 Solution Manual
HRM Oops Bizarre Excuses from Absences One way employees withdraw from a job is through absenteeism. Surveys of employers and employees in the U. S. and Europe have uncovered some very strange excuses for why an employee needs to be […]
978-0077718367 Chapter 12 Lecture Notes
Chapter 12 – Establishing a Pay Structure Chapter Twelve: Establishing a Pay Structure Welcome to your guide to teaching Chapter Twleve, Establishing a Pay Structure! This guide will provide you with a chapter summary, learning objectives, lecture outlines, solutions to […]
978-0077718367 Chapter 12 Solution Manual
HR Oops Overlooking Overtime The Department of Labor oversees if employers are paying their employees properly. In one instance, a Texas construction company failed to pay the workers one and a half times their regular rate for scheduled and unscheduled […]
978-0077718367 Chapter 13 Lecture Notes
Chapter 13 – Recognizing Employee Contributions with Pay Chapter Thirteen: Recognizing Employee Contributions with Pay Welcome to your guide to teaching Chapter Thirteen: Recognizing Employee Contributions with Pay! This guide will provide you with a chapter summary, learning objectives, lecture […]
978-0077718367 Chapter 13 Solution Manual
HR Oops! Giving Arbitrary Bonuses to Employees Josh Patrick, a successful advisor to business owners, knows how important it is to give incentives employees so he started his company with performance tied to bonuses. However, there wasn’t much of a […]
978-0077718367 Chapter 14 Lecture Notes Part 1
Chapter 14 – Providing Employee Benefits Chapter Fourteen: Providing Employee Benefits Welcome to your guide to teaching Chapter Fourteen: Providing Employee Benefits! This guide will provide you with a chapter summary, learning objectives, lecture outlines, solutions to in-chapter case questions […]
978-0077718367 Chapter 14 Lecture Notes Part 2
Chapter 14 – Providing Employee Benefits C. Retirement Plans 1. Employers have no obligation to offer retirement plans beyond the protection of Social Security, but most offer some form of pension or retirement savings plan. Figure 14.4, Sources of Income […]
978-0077718367 Chapter 14 Solution Manual
Complying with the Affordable Care Act The following are guidelines for the ACA. Keep track of the requirements on the HealthCare.gov website, determine the number of full-time employees, compare the cost of health insurance (taking into account tax credits) with […]
978-0077718367 Chapter 15 Lecture Notes Part 1
Chapter 15 – Collective Bargaining and Labor Relations Chapter Fifteen: Collective Bargaining and Labor Relations Welcome to your guide to teaching Chapter Fifteen: Collective Bargaining and Labor Relations! This guide will provide you with a chapter summary, learning objectives, lecture […]
978-0077718367 Chapter 15 Lecture Notes Part 2
Chapter 15 – Collective Bargaining and Labor Relations B. Laws Amending the NLRA With the Taft-Hartley Act of 1947 and the Landrum-Griffin Act of 1959, Congress established some restrictions on union practices deemed unfair to employers and union members. Under […]
978-0077718367 Chapter 15 Solution Manual
Discussion Question with Possible Response 1. Why does the university not want the players to form a union? Most organizations prefer not to have a union because then they must live by a collected bargaining agreement. II. Role of Unions […]
978-0077718367 Chapter 16 Lecture Notes
Chapter 16 – Managing Human Resources Globally Chapter Sixteen: Managing Human Resources Globally Welcome to your guide to teaching Chapter Fifteen: Managing Human Resources Globally! This guide will provide you with a chapter summary, learning objectives, lecture outlines, solutions to […]
978-0077718367 Chapter 16 Solution Manual
Discussion Question with Possible Response 1. Why would a company like American Express invest in a Healthy Living program? Discussion Questions with Possible Responses 1. Based on the information given, how respectfully and effectively did Andrew Pickup handle his mistake […]
978-0077718367 Chapter 2 Lecture Notes
Chapter 02 – Trends in Human Resource Management Chapter Two: Trends in Human Resource Management Welcome to your guide to teaching Chapter Two, Trends in Human Resource Management! This guide will provide you with a chapter summary, learning objectives, lecture […]
978-0077718367 Chapter 2 Solution Manual Part 1
Chapter 02 – Trends in Human Resource Management HR Oops! Less Helpful than a Search Engine! Access to information is essential in the information age. According to a Hay Group survey, HR professionals are not responding quickly enough to line […]
978-0077718367 Chapter 2 Solution Manual Part 2
Chapter 02 – Trends in Human Resource Management ROADMAP: Review and Discussion Questions 1. How does each of the following labor force trends affect HRM? a. Aging of the labor force b. Diversity of the labor force c. Skill deficiencies […]
978-0077718367 Chapter 3 Lecture Notes
Chapter 03 – Providing Equal Employment Opportunity and a Safe Workplace Chapter Three: Providing Equal Employment Opportunity and a Safe Workplace Welcome to your guide to teaching Chapter Three, Providing Equal Opportunity and a Safe Workplace! This guide will provide […]
978-0077718367 Chapter 3 Solution Manual Part 1
Chapter 03 – Providing Equal Employment Opportunity and a Safe Workplace This opening case explores the controversial comments made by Los Angeles Clipper owner, Donald Sterling, made to a female friend. The comments were made in private but it was […]
978-0077718367 Chapter 3 Solution Manual Part 2
Did You Know? Top 10 Causes of Workplace Injuries Liberty Mutual conducts research every year called the Workplace Safety Index. In 2011, serious work-related injuries cost employers $55 billion. The ten leading causes of workplace injuries in 2011 were overexertion, […]
978-0077718367 Chapter 4 Lecture Notes
Chapter 04 – Analyzing Work and Designing Jobs Chapter Four: Analyzing Work and Designing Jobs Welcome to your guide to teaching Chapter Four, Analyzing Work and Designing Jobs! This guide will provide you with a chapter summary, learning objectives, lecture […]
978-0077718367 Chapter 4 Solution Manual
HR Oops Workers Often Don’t Have What They Need to Succeed AtTask, a maker of project management software, conducted a survey of over 500 U. S. workers in a variety of industries to determine what causes employees to struggle with, […]
978-0077718367 Chapter 5 Lecture Notes
Chapter 05 – Planning for and Recruiting Human Resources Chapter Five: Planning for and Recruiting Human Resources Welcome to your guide to teaching Chapter Five, Planning for and Recruiting Human Resources! This guide will provide you with a chapter summary, […]
978-0077718367 Chapter 5 Solution Manual
HR Oops! Trimming More Than the Fat Although getting lean improves an organization’s efficiency and makes it stronger for the long haul, some organizations are so desperate to cut costs that they starve themselves of important human resources. Walmart needed […]
978-0077718367 Chapter 6 Lecture Notes
Chapter 06 – Selecting Employees and Placing Them in Jobs Chapter Six: Selecting Employees and Placing Them in Jobs Welcome to your guide to teaching Chapter Six, Selecting Employees and Placing Them in Jobs! This guide will provide you with […]
978-0077718367 Chapter 6 Solution Manual
HR How To Interviewing Job Candidates Effectively Interviewing job candidates is time-consuming, and unfortunately, many companies waste that time with highly subjective, unplanned interviews that fail to reveal much relevant information. This “HR How To” presents suggestions for making the […]
978-0077718367 Chapter 7 Lecture Notes Part 1
Chapter 07 – Training Employees Chapter Seven: Training Employees Welcome to your guide to teaching Chapter Seven, Training Employees! This guide will provide you with a chapter summary, learning objectives, lecture outlines, solutions to in-chapter case questions and end of […]
978-0077718367 Chapter 7 Lecture Notes Part 2
Chapter 07 – Training Employees B. In-House or Contracted Out? 1. An organization can provide an effective training program, even if the organization lacks expertise in training. 2. Many companies and consultants provide training services to such organizations. 3. To […]
978-0077718367 Chapter 7 Solution Manual
Did You Know? Many Companies Outsource Training Tasks A recent survey of U.S. – based corporations found that over half were outsourcing the instruction of training courses. Almost half use contractors to develop custom content, and 45 percent use them […]
978-0077718367 Chapter 8 Lecture Notes
Chapter 08 – Developing Employees for Future Success Chapter Eight: Developing Employees for Future Success Welcome to your guide to teaching Chapter Eight, Developing Employees for Future Success! Welcome to your guide to teaching Chapter Seven, Training Employees! This guide […]
978-0077718367 Chapter 8 Solution Manual Part 1
Discussion Question and Suggested Response In ways does ESPN help develop their employees for future success? ESPN has employees complete an individual development plan (IDP) which helps employees focus on current and future career goals. They also have a Leadership […]
978-0077718367 Chapter 8 Solution Manual Part 2
ROADMAP: CASE STUDY Thinking Ethically Should Managers Feel Obligated to Be Mentors? This is a delicate question and one that female managers struggle with. Some female managers take on too many protégés and neglect their own career development. Experts recommend […]
978-0077718367 Chapter 9 Lecture Notes
Chapter 9 – Creating and Maintaining High-Performance Organizations Chapter Nine: Creating and Maintaining High- Performance Organizations Welcome to your guide to teaching Chapter Nine: Creating and Maintaining High-Performance Organizations! This guide will provide you with a chapter summary, learning objectives, […]
978-0077718367 Chapter 9 Solution Manual
I. Introduction The opening vignette examines the Jackson, Tennessee plant of General Cable. The plan was not doing well and it would have been easy to move the manufacturing off shore where they already had several plants. However, the management […]
BUA 142
On average, unionized workers receive higher pay than their nonunionized counterparts. Job rotation increases employees’ understanding of different company functions. Answer: TRUE Job rotation helps employees gain an appreciation for the company’s goals, increases their understanding of different company functions, […]
BUA 349 Test 1
Which of the following is an effective recruitment and selection strategy when the required skills are scarce in a particular location? A. Host-country nationals B. Immigrant workers C. Parent-company nationals D. Local contract workers E. Local temporary workers Devon was […]
BUA 388
A risk of diversity training programs is that they may alienate minorities. Standard hour plans are quality-oriented incentives for professional employees. Answer: FALSE Standard hour plans are quantity-oriented incentives for production workers. The results of a personality test are the […]
BUA 522 Test 2
Work sharing is usually implemented in an effort to avoid labor shortages. Total quality management is intended to bring about a continuous process of quality improvement. Answer: TRUE Total quality management refers to a companywide effort to continually improve the […]
BUA 668
Which of the following is defined as a systematic, planned effort to attract, retain, develop, and motivate highly skilled employees and managers? A. Work flow analysis B. Job analysis C. Conjoint analysis D. Talent management E. Performance management Ashance Inc., […]
BUA 711
Social support refers to the ways an organization’s people encourage training. Greater concern for innovation and quality has shifted the job trend to using more broadly defined jobs. Answer: TRUE In general, jobs can vary from having a narrow range […]
BUA 794 Test 1
In which of the following scenarios will workers be less motivated to perform a job per the Job Characteristics Model? A. When the job requires a variety of skills to be performed B. When the job requires completing the whole […]
BUA 841 Midterm 2
The equity of executive pay has a limited effect on other employees. The most widespread methods for eliminating labor shortages are reducing work hours and endorsing early-retirement programs. Answer: FALSE The most widespread methods for eliminating a labor shortage are […]
BUS 124 Job satisfaction is always
Job satisfaction is always based on an objective and complete measurement of the situation and not on perception. According to the person analysis method, performance feedback is the only variable that can be affected by training. Answer: FALSE In assessing […]
BUS 182 Test
In coordination training, team members understand and practice each other’s skills so that they are prepared to step in and take another member’s place. Downsizing can be used to reduce surplus labor because it yields fast results. Answer: TRUE Downsizing […]
BUS 371 Which of the following is
Which of the following is true of a craft union? A. It represents many different occupations. B. Membership in the union is the result of working for a particular employer in the industry. C. Changing employers is not very common. […]
BUS 400
The HR department at TIP Consulting uses a human resource information system (HRIS). The employees of the department can view and track their individual progress as well as the progress that the department has made using HRIS. The component of […]
BUS 465
Discuss the three major provisions of the Fair Labor Standards Act (FLSA). Electrix Inc. is an electrical appliances manufacturing company. It distributes shares of stock to its employees by placing the stock in a trust managed on the employees’ behalf. […]
BUS 581 For onthejob training OJT
For on-the-job training (OJT) programs to be effective, an organization should review OJT practices at companies in similar industries. The upper limit that product markets place on the pay offered by an organization is significant when the organization’s total costs […]
BUS 716 Quiz 1
Under the FLSA, children aged 14 and 15 may not be employed outside school hours. High-performance work systems are characterized by high employee turnover. Answer: FALSE Outcomes of a high-performance work system include higher productivity and efficiency. A high-performance work […]
BUS 762 Test 1
Emma, a 24-year-old Hispanic woman, pressed charges of sexual harassment against Jonathan, a politician. The case became sensational because the accused was one of the strongest candidates in the upcoming elections. In the case’s final stage, the United States Supreme […]
BUS 828
Measures of employees’ performance should take the effects of situational constraints into account. Group bonuses typically reward the performance of all employees in an organization. Answer: FALSE Bonuses for group performance tend to be for smaller work groups. These bonuses […]
EMBA 323 Quiz 3
_____ refers to the intentional practice of changing jobs frequently. A. Job hopping B. Moonlighting C. Job enlargement D. Job enrichment E. Freelancing Which of the following training methods represents a real-life situation with trainees making decisions resulting in outcomes […]
EMBA 360 Final
To ensure success with an outsourcing strategy, companies should outsource work that requires tight security. The Civil Rights Act of 1991 encourages the use of sex norming as a selection tool. Answer: FALSE The Civil Rights Act of 1991 forbids […]
EMBA 360 Quiz 1
During a strike, the employer loses production unless it can hire replacement workers, and even then, productivity may be reduced. Training refers to any planned effort by a firm to facilitate the learning of job-related knowledge, skills, or behavior by […]
EMBA 366 Quiz 3
Keytechi and Sons, a marketing company, has implemented a few incentive plans to motivate its employees. The organization encourages employees to learn new skills and cooperate with others. Which of the following will contribute to employees’ feeling that the organization’s […]
EMBA 380 Quiz 1 Alexander was
Alexander was being interviewed for the position of an entry-level financial analyst at a well-known asset management company. Alexander was asked questions about the current state of the U.S. stock market, the current net worth of certain financial firms, and […]
EMBA 400 An incentive system in
An incentive system in which an organization links pay increases to ratings on performance appraisals is referred to as _____. A. commission B. the Scanlon plan C. merit pay D. gain sharing E. profit sharing According to the Myers-Briggs Type […]
EMBA 487 Midterm 1
The Fleishman Job Analysis System asks subject-matter experts to evaluate a job in terms of the abilities required to perform the job. Through the process of work flow design, managers analyze the tasks needed to produce a product or service. […]
EMBA 604 Test 1
Gerard is an Australian citizen and works at the headquarters of an Australian company. This would make him a _____. A. host-country national B. expatriate C. governing-country national D. third-country national E. parent-country national How do human resources professionals provide […]
EMBA 611 Homework
Which of the following is a federal law passed in 1935 that supports collective bargaining and sets out the rights of employees to form unions? A. The Landrum-Griffin Act B. The Civil Rights Act C. The Wagner Act D. The […]
EMBA 710
Incentive pay is specifically designed to energize, direct, or control employees’ behavior and is influential because the amount paid is linked to certain predefined behaviors or outcomes. Human resource management is increasingly becoming a purely administrative function. Answer: FALSE At […]
EMBA 816 Test 2
The multiple-hurdle model is based on a process of increasing the number of candidates at each stage of the selection process. A culture with a long-term orientation will have trainees who are likely to accept development plans and assignments. Answer: […]
EMBA 891
Which of the following is true about an assessment center? A. An assessment center is a meeting room where a team of seven to ten employees is assigned a problem and must work together to solve it within a certain […]
EMBA 899 Test 1
Under the workers’ compensation laws, employees are eligible to receive their regular paycheck in the event of a disability. Managers and economists traditionally have seen human resource management as a source of value to their organizations. Answer: FALSE Managers and […]
Management 108 Homework
Selection procedures that provide economic value greater than the cost of using them are said to have utility. Employees’ job security has increased as a result of the new psychological contract. Answer: FALSE Under the new psychological contract, employers expect […]
Management 255 Test
Jackson, a production manager at Crenzel Inc., is expecting a labor shortage in the next six months due to increased demand for the company’s products during the holiday season. He thinks the best way to deal with this labor shortage […]
Management 272 Quiz 2
Timothy, an employer, allowed employees to picket the manufacturing plant because he believed it would not hamper the productivity within the facility. Zara, his assistant manager, argued that Timothy’s approach to a possible strike was a poor strategy. Which of […]
Management 540 Homework
A host country is a country, other than the parent country, in which an organization operates a facility. Under a new type of psychological contract, organizations expect employees to contribute time, effort, skills, abilities, and loyalty in return for job […]
Management 562 Test 1
When employees are unclear about work methods, scheduling, and performance criteria because others hold different ideas about these, they are likely to suffer from role ambiguity. The general-duty clause states that it is each employer’s duty to furnish a place […]
Management 566 Quiz
Which of the following is the usual way in which companies first enter foreign markets? A. Importing B. Offshoring C. Exporting D. Outsourcing E. Relocating To make the merit increases consistent, administrators of merit pay programs must closely monitor the […]
Management 661 Quiz 2
Review of resumes is most valid when the content of the resumes is evaluated in terms of the elements of a job description. The improvement of an employee’s performance varies according to the employee’s ability and level of motivation. Answer: […]
Management 684 Quiz 3
Organizations provide orientation to their new employees because: A. it is a legal requirement for all new employees. B. it relieves the shock and surprise experienced when starting a new job. C. a new employees does not perform sufficient research […]
Management 784 Midterm 1
Under the team awards type of group incentive, cost savings is excluded as a performance measure. In a “tell-and-sell” approach, managers tell the employees their ratings and then justify those ratings. Answer: TRUE During the feedback session, managers can take […]
Management 823 Quiz 2
Expatriates are employees from a country other than the parent country or the host country. Performance management requires knowing what activities and outputs are desired, observing whether they occur, and providing feedback to help employees meet expectations. Answer: TRUE Performance […]
Management 832
A balanced scorecard is a combination of performance measures directed toward the company’s long- and short-term goals. Floating holidays are standardized on an annual basis in the United States. Answer: FALSE Floating holidays are paid holidays that vary from year […]
Management 860
Using job experiences for development assumes that: A. development occurs only when job demands involve obstacles. B. development occurs only through promotions. C. development is most likely to occur when employees experience high levels of negative stress in their jobs. […]
Management 863 Midterm
_____ are persons who work for an organization only when they are needed. A. On-call workers B. Moonlighting employees C. Apprentices D. Part-time employees E. Trainees Quasio Inc., a business consulting company, considers the cost of living of an employee […]
MGMT 169
How do cafeteria-style plans increase costs for employers? A. Employers pay much higher premiums for an HMO than a preferred health care plan. B. Employers are required to pay higher insurance premiums for laid-off workers. C. Contributions to PGBC to […]
MGMT 258 Test
A disadvantage of behaviorally anchored rating scales (BARS) is that it can bias a manager’s memory. Research suggests that employees in the lower tier of the pay structure in a two-tier wage system are less satisfied than the top-tier employees. […]
MGMT 355 Test 1
Identify the correct statement regarding sustainable organizations. A. They primarily focus on maximizing profits and delivering high returns to investors. B. They focus on smooth turnover and outsourcing rather than long-term planning. C. They are more concerned about justice and […]
MGMT 406 Midterm 1
_____ are computer systems that incorporate the decision rules used by people who are considered to have proficiency in a certain area. A. Decision support systems B. Expert systems C. E-HRM systems D. Transactional processing systems E. Clouds _____ involves […]
MGMT 643 Midterm
Which of the following is a valid reason for ethical behavior to be a necessary condition for high performance? A. It fosters competitiveness. B. It empowers first-line managers and supervisors. C. It helps an organization maintain the status quo. D. […]
MGMT 754 Quiz
Compensation usually discourages high-performance organizations when it is linked in part to performance measures. In human resource planning, forecasting is an intermediary step. Answer: FALSE The process of human resource planning consists of three stages: forecasting, goal setting and strategic […]
MGMT 820 Midterm
The balanced-scorecard approach should be avoided while designing executive pay. Personnel policies influence the kinds of job applicants an organization attracts. Answer: FALSE Personnel policies influence the characteristics of the positions to be filled. Recruitment sources influence the kinds of […]
MGMT 842
Identify the right statement regarding the effects of unions on company performance. A. As a result of the type of pay system favored by unions, employees are more inclined to compete than cooperate. B. Most studies show that union workers […]
MGMT 894 Quiz
After a large fire at Rowen Mills Inc., the Occupational Safety and Health Administration (OSHA) sent inspectors to the facility to investigate the incident. The group began its inspection by talking to all the employees involved in the recent fire […]
MGT 323 Midterm 1
According to _____, people measure outcomes such as pay in terms of their inputs. A. expectancy theory B. equity theory C. retributive justice theory D. progressive justice theory E. economic theory In the role of a cultural steward, an HR […]
MGT 420 Quiz 1
The expanded use of “project-based” organizational structures has reduced the need for analysis of work flows. Job withdrawal is a set of behaviors that discontent individuals display to avoid the work situation physically, mentally, or emotionally. Answer: TRUE Job withdrawal […]
MGT 801
Work processes are the activities that a work unit’s members engage in to produce a given output. Applying industrial engineering to a job essentially increases its complexity. Answer: FALSE Typically, applying industrial engineering to a job reduces the complexity of […]
MGT 844
The practice of valuing diversity views a heterogeneous workforce as a liability because of the differences in perspectives and practices. Teamwork gives employees the authority and ability to decide on how to do their work. Answer: TRUE Organizations need to […]
MGT 850 Test 1
Which of the following terms would accurately describe an individual who was born in the United States and is currently working in Germany for a company headquartered in China? A. Parent-country national B. Host-country national C. Third-country national D. Home-country […]
MGT 892
For empowerment to succeed, managers should: A. micromanage their teams and delegate as much work as possible. B. ensure that communication flows top down from senior management. C. help their teams ensure that communication flows in both directions. D. hold […]
MHR 197 Test
Using avatars for training purposes would be an example of _____. A. benchmarking B. action learning C. simulation D. adventure learning E. orientation Which of the following training methods uses techniques like lectures, workbooks, video clips, podcasts, and web sites? […]
MHR 241
Steve contends that a manager conducting a job analysis is required not only to define jobs when they are created but also to detect changes in jobs. What is the validity of Steve’s argument? A. Errors in job analysis have […]
MHR 300 Quiz 2
The role of an HR generalist is essentially limited to recruitment and selection. A reliable measurement generates consistent results. Answer: TRUE The reliability of a type of measurement indicates how free that measurement is from random error. A reliable measurement […]
MHR 336 Test 1
While conducting an HRM audit, which of the following will serve as an important customer satisfaction measure in assessing the success of training programs conducted by HR? A. Percentage of employees participating in training programs per job family B. Percentage […]
MHR 476 Quiz 1
If an attempt at a settlement fails, the Equal Employment Opportunity Commission (EEOC) may issue a “right to sue” letter to the alleged victim. The approaches to employee development fall into four broad categories: formal education, assessment, job experiences, and […]
MHR 600 Midterm 2
The distribution of a portion of a company’s earnings to its employees will motivate them to focus more on efficiency and productivity. Which of the following would strengthen this argument? A. It helps create job opportunities. B. It helps avoid […]
MHR 680
An expert system can increase efficiency by enabling more highly skilled employees to do work that otherwise would require many less-skilled employees. ESOP denies employees the right to participate in votes by shareholders even if the stock is registered on […]
MHR 720
In the context of employing temporary and contract workers, if the person providing the service is a contractor and not an employee, the company is not supposed to directly supervise the worker. Ample opportunities for educational development are provided in […]
MHR 735 Quiz 1
Calvin, the CEO of Incal Inc., a digital media startup, holds a meeting with his employees, telling them he wants them to put 100% effort into their daily work. To motivate them, he announces that the employee with the best […]
MHR 754 Quiz 2
The most accurate way to assess training effectiveness is to conduct pretests and posttests and then train all the employees. Virtual teams rely on communications technology such as videoconferences, e-mail, and cell phones to keep in touch and coordinate activities. […]
MHR 860 Quiz
A New York City-based company shifts its warehouses and operations to a low rent area that is 50 miles away from the city. This is an example of offshoring. A merit pay incentive system is used to attract employees who […]
OBHR 114 Midterm 1
Disability insurance payments are usually less than 25 percent of the employee’s salary. A predictive criterion-related validation strategy establishes consistency between the test items or problems and the kinds of situations that occur on the job. Answer: FALSE Predictive validation […]
OBHR 119 Midterm 2
Originally, the National Labor Relations Act (NLRA) did not contain a list of any unfair labor practices by unions. In the role analysis technique, role occupant refers to: A. the person who is hiring the employee for a particular role […]
OBHR 143
Being able to influence people and build interpersonal relationships is an important characteristic of a successful HR professional. To help employees manage role conflict, employers have sought a number of family-friendly policies. Answer: TRUE To help employees manage role conflict, […]
OBHR 265 Quiz 2
The requirements for job success are clearly communicated to employees to protect against lawsuits. In countries with large power distances, people address one another with first names. Answer: FALSE Power distance concerns the way the culture deals with unequal distribution […]
OBHR 364 Quiz 1
The vast majority of HRM professionals have a college degree. Race norming refers to establishing different norms for hiring members of different racial groups. Answer: TRUE Race norming refers to establishing different norms for hiring members of different racial groups. […]
OBHR 589 Midterm 2
Establishing and administering personnel policies allows a company to handle problematic situations more fairly and objectively than if it addressed such incidents on a case-by-case basis. No two human resource departments have precisely the same roles and responsibilities. Answer: TRUE […]
OBHR 649 Quiz 1
Christina, an employee at Value Depot, regularly is late for work and takes excessive sick days. In this scenario, which of the following types of job withdrawal is being experienced by Christina? A. Behavior change B. Physical job withdrawal C. […]
OBHR 817
Benefits provided to domestic partners of employees have the same tax advantages as benefits provided to their spouses. An organization can use downward moves as a source of job experience. Answer: TRUE Lateral moves include job rotation, transfer, or temporary […]
PRST 326 Midterm 1
Which of the following statements is true about pay ranges? A. Pay ranges are most common for blue-collar jobs and those covered by union contracts. B. Pay ranges are widest for employees who are at lower levels in terms of […]
PRST 344 Final
Identify the purpose of implementing diversity training programs that focus on attitudes. A. To identify incidents that discourage employees from working up to their potential B. To teach employees to be effective at different tasks and roles C. To change […]
PRST 543 Homework
When two firms in one industry join together to hold a greater share of the industry, it represents a consolidation. Under profit sharing, payments are a percentage of the organization’s profits and become part of the employees’ base salary. Answer: […]
PRST 621
Jobs that have survived the downsizing of recession tend to have a narrower scope of responsibilities coupled with increased supervision. The two primary sets of people in an organization who most affect job satisfaction are co-workers and supervisors. Answer: TRUE […]
PRST 717 Midterm 1
When Ulysses Corp., a travel insurance company, introduced new goals for internal management, there was a rift in the management regarding their implementation. Group A emphasized achieving short-term goals, while Group B believed in introducing policies that created a more […]
PRST 721
In the context of alternative work arrangements, contract company workers are employed directly by a company. Successful organizations treat all their workers as knowledge workers. Answer: TRUE The idea that only some of an organization’s workers are knowledge workers has […]
PRST 784 Quiz
Under the job hazard analysis technique, if a single job element has a high hazard potential, the entire job is not completed. Using an employee’s manager for feedback is very useful because their own success depends so much on their […]