Gerard is an Australian citizen and works at the headquarters of an Australian company.
This would make him a _____.
A. host-country national
B. expatriate
C. governing-country national
D. third-country national
E. parent-country national
How do human resources professionals provide an organization with a valuable
advantage?
A. They hire highly skilled and knowledgeable employees who are commonly
available.
B. They can inspire the organization to easily duplicate the success of competitors.
C. They can help the organization to develop strong commitment toward its employees.
D. They hire high-quality employees who provide a needed service as they perform
many critical functions.
E. They hire employees who are very enthusiastic but lack job experience and training.
Which of the following best describes outsourcing?
A. It refers to contracting with another organization to perform a broad set of services.
B. It refers to finding cheap resources in another country to gain a competitive
advantage.
C. It refers to using a temporary or contract employee to fill a single job vacancy.
D. It refers to buying the necessary raw materials needed to conduct business from
external suppliers.
E. It refers to moving operations away from the home location to increase cost savings.
Under a 401(k) plan, the _____ is responsible for choosing specific investments.
A. employee
B. PGBC
C. ERISA fiduciary advisor
D. financial institution handling the account
E. employer
Gordon, a supervisor at AutoMate Inc., realizes that a couple of months from now he
might experience a labor shortage for approximately two weeks due to increased
demand for the company’s products. Which of the following is the ideal option for
dealing with this labor shortage?
A. He should hire new employees because it is a simple process.
B. He should depend on technological innovation because it helps replace human labor
with machines.
C. He should use outsourcing because it reduces internal costs.
D. He should encourage employees to stay with the company.
E. He should encourage employee overtime because it helps to increase productivity for
a short period of time.
In which of the following situations will workers become eligible for unemployment
benefits?
A. When they have worked only for a few days
B. When they are out of work because they are sick
C. When they are discharged because of willful misconduct
D. When they are actively seeking work
E. When they are out of work because of a labor dispute
Susan works 10 hours a day for 4 days a week, while her colleagues work 8 hours a day
for 5 days a week. Susan is utilizing a flexible work schedule option known as _____.
A. the zero-hour contract
B. the compressed workweek
C. the flexible workweek
D. retroactive overtime
E. telework
Chang works at a leading restaurant. She is usually scared of making any mistakes at
her workplace but is very keen on details. She also prioritizes quality in her work. In the
context of Inscape’s DiSC assessment, she would most likely fall under the behavioral
style of _____.
A. steadiness
B. dominance
C. conscientiousness
D. humility
E. influence
Ricardo reprimanded five of his employees for coming to work drunk after a lunch
outing. The next week, Ricardo fired another employee for being drunk at work. The
employees under Ricardo can conclude a lack of _____ in dealing with employees
being drunk at work.
A. benchmarking
B. outcome fairness
C. summary dismissal
D. downsizing
E. onboarding
Identify the most comprehensive U.S. law regarding worker safety.
A. The Thirteenth Amendment
B. The Fourteenth Amendment
C. The Occupational Safety and Health Act
D. The Rehabilitation Act of 1973
E. The Civil Rights Act of 1991
Which of the following is a drawback of pay rates?
A. It increases the administrative burden of managing the compensation system.
B. It results in decreased promotional opportunities for employees.
C. It results in some jobs being underpaid and others being overpaid.
D. It increases the costs of surveying the market.
E. It groups jobs, which will result in rates of pay for individual jobs that precisely
match the levels specified by the market.
Identify the unfair labor practice under Section 8(a) of the National Labor Relations Act
(NLRA).
A. Engaging in collective bargaining with a labor organization
B. Asking to meet with employees’ representatives because the employees are on strike
C. Failing to pay unionized employees higher wages than nonunionized employees
D. Implementing performance-based pay plans in the company
E. Coercing employees in exercising their rights to join or assist a labor organization
Orange Banking Group, a corporation that has a global presence, is seeking to hire
employees for its IT team. Among the available job positions are those of system
administrators and chief technology officer. Who among the following is most likely to
be the best source for recruiting employees for these important technical positions?
A. HR executives
B. Incumbents
C. Supervisors
D. Line managers
E. External job analysts
Brenda Myers, the vice president of FSE Inc., believes in conducting an assessment
center meeting at the end of every month. She believes that this is the best way to
identify potential high performers to succeed her. Her senior manager suggests the
meeting would defeat the purpose of the HR department. Which of the following
statements will supports Brenda’s belief?
A. Brenda’s choice of a successor will not be influenced by personal bias.
B. Brenda does not trust the HR department to find the right successor.
C. An assessment center meeting requires a lot of elaborate and exhaustive methods to
identify potential candidates.
D. An assessment center meeting alone is not enough to identify potential managers.
E. An assessment center meeting is an authentic way to identify potential managers
because appraisals are standardized.
To gather information about worker requirements, the Fleishman Job Analysis System
typically asks _____ to evaluate a job in terms of the abilities required to perform the
job.
A. subject-matter experts
B. supervisors
C. HR specialists
D. external analysts
E. CEOs
Although labor and product markets limit organizations’ choices about pay levels, there
is a range within which organizations can make decisions. The size of this range
depends on the:
A. minimum and maximum wages fixed by the government.
B. pay of federal contractors.
C. organization’s competitive environment.
D. quality of employees.
E. organization’s global reputation.
Alonso, the union steward at Selzar Inc., is attempting to persuade members of
management to make certain revisions to the company’s policies on job security and
work rules on behalf of the union. The union believes that company management has
neglected these aspects of the company’s administration system for too long. Which of
the following levels of decisions is Alonso most likely concerned with in this scenario?
A. Forming labor relations strategies
B. Administering agreements
C. Negotiating contracts
D. Terminating contracts
E. Forming dissociation strategies
For incentive pay to motivate employees to contribute to the organization’s success, the
pay plans must be well designed. Which of the following statements would strengthen
this argument?
A. Performance measures are to be linked to the individual’s goals.
B. Employees are given unattainable performance standards.
C. Employees will value the rewards or incentives that are being offered.
D. Employees are given limited resources to meet their goals.
E. The pay plan takes into account that employees will accept all goals irrespective of
their rewards.