An expert system can increase efficiency by enabling more highly skilled employees to
do work that otherwise would require many less-skilled employees.
ESOP denies employees the right to participate in votes by shareholders even if the
stock is registered on a national exchange.
The Americans with Disabilities Act covers people with problems arising from
substance abuse.
Contracting with another organization to perform a broad set of services is called
outsourcing.
According to the Occupational Safety and Health Act (OSH Act), employers have the
right to withhold an employee’s access to records regarding exposure.
The concept of “human resource management” implies that employees in an
organization cannot be considered as a resource and hence are interchangeable.
The Scanlon plan of gainsharing gives employees a bonus if the ratio of labor costs to
the sales value of production is below a set standard.
If a concept involves more than five items, the training program should deliver
information in shorter sessions or chunks.
A performance appraisal process must identify causes of the performance discrepancy
and develop plans for improving performance.
Along with physical elements, the training context should include emotional elements.
In the Job Characteristics Model, task significance defines the degree to which a job
requires completing a “whole” piece of work from beginning to end.
An outside party cannot be barred from holding an election for more than three years.
The tasks, duties, and responsibilities (TDRs) of a job are non-observable actions.
_____ refers to the use of quantitative tools and scientific methods to analyze data from
human resource databases and other sources to make evidence-based decisions that
support business goals.
A. Conjoint analysis
B. Performance management
C. Workforce analytics
D. Career development
E. Task analysis
An HR manager becomes a(n) _____ when he or she understands an organization’s
culture and helps to build and strengthen or change that culture by identifying and
expressing its values through words and actions.
A. administrator
B. cultural steward
C. recruitment manager
D. operational aide
E. trainer
Bob, an employee at Machina Corp., is well known among his colleagues because of
his temper and impatience. During a heated argument with one of his supervisors, he
reacts with hostility. Bob’s manager calls him in for a discussion and listens to what he
has to say about the incident, while treating him with dignity and respect. This scenario
can be best categorized as one that used _____.
A. restorative justice
B. distributive justice
C. interactional justice
D. impassive justice
E. retributive justice
_____ rules require that employees who join the union remain members for a certain
period of time but do not require a union membership.
A. Agency shop
B. Union shop
C. Closed shop
D. Maintenance of membership
E. Checkoff provision
Which of the following is legally required by an organization while offering early
retirement incentives?
A. Setting an age at which retirement benefits stop growing
B. Asking female employees to pay more to defined-benefit plans
C. Ensuring there is no coercion used to force employees to retire
D. Asking employees to sign compulsory waiver under ERISA
E. Providing employees no more than 48 hours to make an early retirement decision
In the context of stock ownership, what is meant by backdating a stock option?
A. Reaping windfall in the stock market by selling stock based on company’s nonpublic
information
B. Falsifying numbers in the company’s annual report to hide losses and inflate the
stock prices
C. Buying company’s stock just before the date of key product launch
D. Changing the price in the original option agreement so that the option holder can buy
stock at a bargain price
E. Re-evaluating a company’s stocks to adjust it to a previous date so that the
shareholders and employees minimize the losses
A _____ refers to an agreement between the Equal Employment Opportunity
Commission (EEOC) and an organization that the organization will cease certain
discriminatory practices and possibly institute additional affirmative-action practices to
rectify its history of discrimination.
A. trust agreement
B. good faith bargaining
C. consent decree
D. letter of indemnity
E. judicial estoppel
In the feedback step of the career management process, the employee is primarily
responsible for:
A. ensuring that his or her goal is specific, challenging, and attainable.
B. identifying the company’s resources needed to reach goals.
C. identifying what skills he or she could realistically develop in light of the
opportunities available.
D. identifying resources he or she needs, including courses, work experiences, and
relationships.
E. identifying his or her strengths, weaknesses, interests, and values.
Joseph, a supervisor at H2O Chemicals Inc., needs to assess the behavior of 25 people,
who constitute a large group of his subordinates. Which of the following must Joseph
ideally do to assess the behavior of his subordinates and why?
A. Joseph must use a behavioral observation scale because it is relatively easier than
other methods of assessing behavior and providing feedback.
B. Joseph must use an organizational behavior modification approach because it is often
preferred by managers for its simplicity.
C. Joseph must use a behaviorally anchored rating scale because it is good for large
groups.
D. Joseph must use a critical-incident method to individually assess each employee
because this method requires less documentation.
E. Joseph must use behaviorism because it helps in predicting behavior of an employee
based on his past experiences.
Which of the following is a business indicator of the success of the employee appraisal
and development programs implemented by the HR department of an organization?
A. Assistance in identifying management potential
B. Organizational development activities provided by HRM department
C. Accuracy and clarity of information provided to managers and employees
D. Quality of introduction or orientation programs
E. Distribution of performance appraisal ratings
Miranda is covered by a union security arrangement that does not mandate she become
a union member but requires that she pays union dues. In this scenario, which type of
union security arrangement is described?
A. Maintenance shop
B. Union shop
C. Agency shop
D. Closed shop
E. Provision shop
Which of the following is an organization-level incentive plan that is intended to
motivate employees to align their activities with the organization’s goals?
A. Profit sharing
B. Gainsharing
C. Merit pay
D. Group bonus
E. Scanlon plan
Which of the following is true of telework arrangements?
A. They are the most difficult to implement for people in managerial or professional
jobs.
B. They are the easiest to set up for manufacturing workers.
C. They support the strategy of corporate social responsibility by reducing an
employee’s need to commute using a vehicle.
D. They are limited to employees who are disabled or need to be available for children
or elderly relatives.
E. They are only provided for employees who hold key strategic positions in a
company.
What is the function of the Myers-Briggs Type Indicator (MBTI)? What are the
different areas of preferences described by the MBTI?
What is a high-performance work system? Explain the different elements of a
high-performance work system. What is the role of HRM in such a system?
Discuss the various outcomes of a high-performance work system.
Describe a leaderless group discussion.
What are some of the effective ways of implementing a training program?