Expatriates are employees from a country other than the parent country or the host
country.
Performance management requires knowing what activities and outputs are desired,
observing whether they occur, and providing feedback to help employees meet
expectations.
Incumbents are the best source of information for a job analysis.
The funding for unemployment insurance comes from federal and state taxes on
employees.
An individual who is actively seeking employment is a part of an organization’s
external labor market.
Employers can direct contract workers on details such as how and when they have to do
their jobs without paying the employer’s share of Social Security for those workers.
Military pay often exceeds what service members would earn in their civilian jobs.
Kelltech Inc. is a sales and marketing company based in Baltimore. It wants to combine
the advantages of different incentive-pay plans and help employees understand the
organization’s goals. Which of the following will help the company accomplish this
goal?
A. A Scanlon plan
B. A balanced scorecard
C. A dashboard
D. An employee stock ownership plan
E. A differential piece rate system
M&B Textiles Inc., a garment manufacturing company, implements a new technology
to improve the speed of its production process. To implement the new technology
effectively, the company decides to train its employees on how to use this new process.
The company also implements new quality checks and efficiency measures to reduce
costs of production, while delivering better quality products. This process of making
changes to vital company technology to make it more efficient is known as _____.
A. outsourcing
B. codetermining
C. downsizing
D. hedging
E. reengineering
Brendan and Angela are HR managers at Seattle Investments. They are expecting a
labor surplus over the next two years when the organization will have 24 more than the
required number of employees. Typically, two employees leave the organization each
month. In this scenario, which of the following is the best way to deal with the
predicted labor surplus?
A. They must consider downsizing because it is the fastest way to fix a labor surplus.
B. They must consider natural attrition because the company has enough time to deal
with the labor surplus without causing suffering to the employees.
C. They must reduce employees’ pay as this will lead to demotivated employees
quitting the organization; consequently, the labor surplus problem will be solved.
D. They must choose a hiring freeze strategy because it slows down the attrition rate.
E. They must consider demoting low-performing employees, which will eventually
solve labor surplus problem.
____ is a referral service that employees can make use of to pursue professional
treatment for emotional problems or substance abuse.
A. Alternative dispute resolution
B. Outplacement counseling
C. Employee assistance program
D. Progressive discipline program
E. Request for proposal
The HR function of _____ involves acquiring knowledge, skills, and behavior that
improve employees’ ability to meet the challenges of a variety of new or existing jobs,
including the client and customer demands of those jobs.
A. recruitment
B. personnel policy
C. development
D. employee relations
E. selection
Under the FLSA, exempt status of employees depends on their:
A. job responsibilities and salary.
B. organizational commitment.
C. job title.
D. work experience.
E. job qualifications.
Franco, an employee at Fundz Corp., arrives late at the office on a Monday morning
due to a personal emergency. His manager fires him, although this was the first instance
of Franco arriving late at work. In this scenario, Franco would conclude a lack of _____
in dealing with employees who arrive late at work.
A. arbitration
B. laissez faire
C. outcome fairness
D. benchmarking
E. interactional justice
Citrus Fruits Inc., a beverages company, was shut down because of public allegations
about the quality of its products. After a period of 10 years, the former CEO of the
company decided to start up the company again. Analyzing the situation, what measures
should the revamped company undertake in order to emerge successful?
A. Hire more employees
B. Provide low wages and salaries
C. Improve the quality and ethics in production
D. Use more vendors and suppliers
E. Enhance its customer services department
Threadz Corp., a textile manufacturing company, wants its employees to be enthusiastic
and committed to the company’s goals and values. To gauge their commitment, Threadz
Corp. conducts regular employee surveys about its employees’ motivation, pride, and
satisfaction levels. From this scenario, we can say that Threadz Corp. measures _____.
A. progressive discipline
B. fair representation
C. outcome fairness
D. procedural justice
E. employee engagement
Which of the following is a permissible question for job applications and interviews?
A. What is your full name?
B. Have you ever been convicted of a crime?
C. What was your major in college?
D. Do you have any disabilities?
E. Can you meet the requirements of the work schedule?
Alex, a researcher, claims that an exceptional employee with low pay will benefit more
than his or her co-workers, who receive significantly better pay but perform below
expectations, in a merit pay system. Which of the following statements strengthens
Alex’s claim?
A. An employee receiving high pay performs better than other employees.
B. The quality of the output produced by employees with high pay is better than that of
other employees.
C. Employees with high pay complete their work before the standard time.
D. A higher pay range results in lower compa-ratios causing a bigger merit raise.
E. The average pay in a merit pay system can only rise by a maximum of 2% each year.
Brendan, the HR manager at Baretta & Co., is trying to implement an effective group
incentive plan which measures increases in productivity and effectiveness and
distributes a portion of its earnings to all employees. In this case, Brendan should apply
the incentive scheme of _____.
A. piecework rate
B. gainsharing
C. sales commission
D. merit pay
E. ESOPs
Dev and Emily are employees of a publishing house and work together on the same
team. Dev believes that Emily hails from an individualistic culture, while Emily
disagrees. Which of the following, if true, would strengthen Dev’s argument?
A. Emily prioritizes helping her team members attain their career advancement goals.
B. Emily focuses on self-development and puts her needs before those of the group.
C. Emily places emphasis on achieving upward social mobility by fulfilling common
goals.
D. Emily prefers decision making through her team members’ participation in
management.
E. Emily’s traits are typical of those from cultures that expect protection from the
community.
Which of the following would be a reason for organizations to implement profit
sharing?
A. It has been established that profit sharing helps organizations perform better.
B. It makes employees feel that they have control over the company’s profits.
C. It costs less when the organization is experiencing financial difficulties.
D. It helps employees find a direct relation between their performance and gain.
E. It motivates employees more than individual incentives.
Charles, the HR manager at Telcare Inc., establishes a performance management system
for his company. He wants to check the consistency of results over time. In the context
of criteria for determining the effectiveness of performance measures, Charles is trying
to check the _____ of the performance management system.
A. validity
B. test-retest reliability
C. specificity
D. interrater reliability
E. acceptability
Which of the following is true of quid pro quo harassment?
A. It involves mocking an individual’s sexual orientation.
B. It refers to an individual gaining benefit in return for a sexual favor.
C. It involves making hiring decisions based on the gender of the applicant.
D. It involves harassment against people based exclusively on the factor of age.
E. It provides preferential treatment for the minority gender at the workplace.
Eduardo works at Hanson Engineering Works as a welder. Although he is provided with
protective goggles and a facemask, overalls or another type of protective clothing is not
provided. After three months of work at Hanson, Eduardo notices his skin becoming
drier and gradually changing color. Alarmed with this development, he approaches his
supervisor asking for details of the materials he works with. The supervisor declines to
reveal any kind of information. In this case, can Eduardo file a case against his
supervisor? If so, which authority and laws can help him? Elaborate.
Describe the terms parent country, parent-country national, host country, host-country
national, third country, and third-country national, and provide examples for each.
Valuing diversity, especially in support of an organization’s mission and strategy, need
not be limited to the categories protected by law. Reflect on this statement with
examples.
Contrast and compare knowledge, skills, abilities, and other characteristics (KSOAs)
and tasks, duties, and responsibilities (TDRs) as they relate to different processes of job
analysis.
Discuss cross-cultural preparation, its methods, and its requirements in international
assignments.
Describe the relationship between work flow design and an organization’s structure.
What is 360-degree feedback? What are its advantages and disadvantages?