The HR department at TIP Consulting uses a human resource information system
(HRIS). The employees of the department can view and track their individual progress
as well as the progress that the department has made using HRIS. The component of the
HRIS that enables this is called a(n) _____.
A. HR banner
B. HR bulletin board
C. HR showcase
D. HR dashboard
E. HR scroll
Which of the following is an HRM practice that helps organizations achieve high
performance?
A. Work is performed by individuals.
B. Organization discourages continuous learning.
C. Performance management system measures customer satisfaction and quality.
D. Pay systems primarily reward loyalty to the company.
E. Technology increases costs.
Which of the following is an adjustment to a pay rate to reflect differences in working
conditions or labor markets?
A. Bonus
B. Pay differential
C. Green-circle rate
D. Rank-and-file adjustment
E. Red-circle rate
A typing test for an administrative assistant’s job is an example of a(n) _____ test.
A. job performance
B. cognitive ability
C. physical ability
D. personality inventories
E. emotional intelligence
Which of the following views on employment reflects the ethical principles embodied
in the U.S. Constitution and Bill of Rights?
A. HR managers must view employees as having basic rights.
B. HR managers have the right to lifetime employment.
C. HR managers have the right to hire whoever they deem best suited for a job.
D. HR managers must view employees as a necessary expense.
E. HR managers must set aside quotas for minorities.
Kidzi Inc. is a toy manufacturing company. As the new production manager, Andrew
notices that the production unit has been underperforming. In an attempt to streamline
the existing work flow, Andrew works on a new set of ideas that will help improve the
efficiency of the production unit. He first identifies discrepancies in the quality and
quantity of the toys produced by Kidzi. Which of the following steps should Andrew
consider next in order to get a clearer view of how to increase the effectiveness of the
production unit?
A. Andrew should identify the raw materials required to generate the end product.
B. Andrew should determine the number of employees he will need for production.
C. Andrew should carefully examine the work processes used to generate the end
product.
D. Andrew should have an inventory of equipment, facilities, and systems required for
production.
E. Andrew should estimate the data and information required by the production unit.
Ron, the manager of a shipping company, introduces a set of communications,
activities, and facilities designed to change health-related behaviors in ways that reduce
health risks and subsequent medical costs. The program aims at specific health risks,
such as high blood pressure, high cholesterol levels, smoking, and obesity, He has
introduced a(n) _____.
A. employee wellness program
B. health maintenance organization plan
C. preferred provider program
D. managed care program
E. consumer-driven health program
Winston Memorial Hospital has a well-disciplined and focused staff. Doctors and other
health care professionals are taught to follow the organization’s policies and guidelines
and strictly conduct themselves and their jobs in a manner that reflects the hospital’s
goals. These policies have helped the hospital gain recognition as one of the best
hospitals in the region. This is an example of _____.
A. resource management
B. performance management
C. recruitment and selection
D. training and feedback
E. job design and job maintenance
Mark, a highly productive employee at Swenovo Inc., believes that if he is continually
expected to perform his very best on all projects, it might lead to physical and
psychological problems as time goes on. Which of the following would help strengthen
Mark’s belief?
A. Mark is given sufficient time to finish his projects.
B. Mark is being paid a higher salary than his co-workers.
C. The company chose Mark as employee of the year.
D. Mark takes on most of the responsibilities of his co-workers because they are
inexperienced.
E. Mark is highly efficient and motivated to complete each task before the specified
deadline.
Moore Corp., a financial services company, specializes in customers’ preferences and
cost-efficient processes. They also encourage self-managing teams that make all
decisions regarding business development and the sale of services to their customers.
The firm ensures that there is a good fit between its work system and its people. This
scenario implies that Moore has a _____.
A. workforce analysis system
B. high-performance work system
C. supply chain system
D. total quality management system
E. holistic management system
Which of the following factors is considered while calculating the retirement benefit
levels under a defined benefit retirement plan?
A. The state where the person was employed during the retirement year
B. Number of dependents
C. Employees’ years of service, age, and earnings level
D. Average earning during the last 20 years of employment
E. Number of unused leaves at the end of the retirement year
Which of the following helps performance management meet the goals of supporting
strategy and developing employees?
A. Strategic fit
B. Specific feedback
C. Overall opinion
D. Employee orientation
E. Generalized instruction
In the context of an HRM audit, average unemployment compensation payment
primarily serves as a vital business indicator for activities related to _____.
A. staffing
B. training
C. employee appraisals
D. benefits
E. recruitment
At Tech Scale Inc., a company that deals in software products, employees often
complain about the lack of clarity regarding the tasks they are required to perform.
Often there are two employees working on overlapping tasks, while some tasks are not
designated to any employee. Though employees are satisfied with the pay and work
culture, this aspect of their work environment has led to a lot of conflict in the
workplace. From the information provided, this complaint of the employees can be
closely linked to which of the following HR functions?
A. Compliance with laws
B. Analysis and design of work
C. Compensation and benefits
D. Maintenance of employee relations
E. Recruitment and selection
Which of the following statements is true of the FLSA requirements for overtime pay?
A. The overtime rate is one and a half times the employee’s hourly rate, excluding any
bonuses or piece-rate payments.
B. Time worked includes hours spent on production or sales, but not on activities such
as attending required classes, cleaning up the work site, and so on.
C. Overtime must be paid whether or not the employer specifically asked or expected
the employee to work the extra hours.
D. Everyone is eligible for overtime pay.
E. Most workers paid on an hourly basis are exempt and therefore not subject to the
laws governing overtime pay.
The _____ requires employers to make jobs available to their workers when they return
after fulfilling military duties for up to five years.
A. USERRA
B. FLSA
C. EEOA
D. NLRB
E. FMLA
Joe and his colleagues are members of the union at Pinnacle Inc. While negotiating the
terms of the labor contract, they request their employer to deduct union dues from their
paychecks. This type of contractual arrangement between the two parties is known as
a(n) _____.
A. agency shop
B. checkoff provision
C. maintenance provision
D. trade-off provision
E. union shop
Which of the following is the last step in performance management process?
A. Defining performance outcomes for company division and department
B. Identifying improvements needed
C. Developing employee goals, behavior, and actions to achieve outcomes
D. Evaluating performance
E. Providing consequences for performance results
Protean careers require that employees:
A. look for organizations to provide job security.
B. take responsibility for managing their own careers.
C. be specialized at repetitive tasks.
D. look for organizations to provide a career ladder to climb to higher positions.
E. focus on holding on to their jobs to avoid being laid off.