Work processes are the activities that a work unit’s members engage in to produce a
given output.
Applying industrial engineering to a job essentially increases its complexity.
Research on the validity, reliability, and effectiveness of the Myers-Briggs Type
Indicator is inconclusive.
Early-retirement programs are one of the most effective approaches to downsizing.
Employees on sabbatical generally do not receive their salary or benefits.
The specific methods of performance management that work in one country may fail in
another, while general principles of performance management may apply in most
countries.
Which of the following refers to full involvement in one’s work and commitment to
one’s job and company?
A. Job enhancement
B. Employee selection
C. Employee appraisal
D. Job specialization
E. Employee engagement
Which of the following legislations requires the federal government to base all its
employment policies on merit and fitness?
A. Executive Order 11246
B. Executive Order 11478
C. The Civil Rights Act of 1866
D. The Civil Rights Act of 1871
E. The Rehabilitation Act of 1973
People’s perception of _____ depends on their judgment that the consequences of a
decision to employees are just.
A. employment at will
B. procedural justice
C. interactional justice
D. arbitration
E. outcome fairness
Historically, if an organization and employee do not have a specific employment
contract, the employer or employee may not require a specific time to end the
employment relationship. This is referred to as the _____ doctrine.
A. force majeure
B. laissez faire
C. employment-at-will
D. due process
E. implied in fact
The step in the career management process in which psychological tests, such as the
Myers-Briggs Type Indicator and the Strong-Campbell Interest Inventory, are used is:
A. follow-up.
B. reality check.
C. goal setting.
D. action planning.
E. data gathering.
Brandon is a new employee at Relagen Inc. He wants to work for the company, but he
has no desire to join the union or even consider the possibility of becoming a member
in the future. Which of the following security provisions of union membership is most
suitable for Brandon?
A. A closed shop provision because it gives an employee the right to participate in
decision making without becoming a member
B. A maintenance of membership provision because it allows employees to join the
union as passive members
C. A union shop provision because it helps an employee use indirect influence to affect
management-union contracts
D. An agency shop provision because it requires employees to pay union dues but does
not force them to become members
E. A checkoff provision because it requires all the employees of an organization to join
the union, regardless of their preferences
The systems of explanation of decision, respectful treatment, consideration, and
empathy are features of _____.
A. retributive justice
B. interactional justice
C. distributive justice
D. benchmarking
E. outcome fairness
In the context of HR planning, implementation that ties planning and recruiting to an
organization’s strategy and to its efforts to develop employees becomes a complete
program of:
A. reengineering.
B. total quality management.
C. benchmarking.
D. talent management.
E. workforce utilization.
Kolese Inc., a manufacturing company, includes stock options and stock purchase plans.
Executives at the company will want to do what is best for Kolese because that will
cause the value of the stock to grow. Which of the following is being exemplified in this
scenario?
A. Scanlon plan
B. Balanced scorecard
C. Long-term incentive
D. Merit plan
E. Short-term incentive
By law, what is the minimum percentage of assets that an ESOP must invest in its
company’s stock?
A. 10
B. 26
C. 51
D. 60
E. 76
Which of the following is responsible for the shift in the job trend, from the use of
narrowly defined jobs to the use of broadly defined jobs in organizations?
A. Emphasis on innovation and quality
B. Increased demand for low skilled workers
C. Increased focus on simplifying jobs
D. Lack of competition
E. Reduced use of team-based projects
Alyssa thinks that her company is discriminating against a particular group of
employees by denying them seniority or promotions. She expresses her concern to a
senior human resources manager. This method of expressing concern about an instance
of illegal employment through proper channels is known as _____.
A. opposition
B. retaliation
C. participation in a proceeding
D. discrimination
E. affirmative action
Pay ranges are most common for _____.
A. white-collar jobs
B. piece-rate jobs
C. jobs that are covered by union contracts
D. automotive workers
E. construction workers
Which of the following is necessary for the success of employee empowerment?
A. The jobs must be designed in such a manner that the managers have complete
control over business processes.
B. Employees must be properly trained to exert their wider authority and use
information resources such as the Internet.
C. Pay and other rewards should reflect employees’ loyalty to the organization and not
their authority.
D. Employers should provide feedback only when employees resign and are about to
leave the organization.
E. Employers should create jobs that minimize the need for the employees to come up
with innovative ideas and solutions.