Identify the correct statement regarding sustainable organizations.
A. They primarily focus on maximizing profits and delivering high returns to investors.
B. They focus on smooth turnover and outsourcing rather than long-term planning.
C. They are more concerned about justice and fairness rather than short-term profits.
D. They are less concerned about employee development and empowerment.
E. They are more concerned with the quantum of output than quality standards.
The manager of a local grocery store places a short conveyor belt that allows customers
to place items on it prior to checking out. This saves the cashier from the physical strain
of bending forward and reaching into the carts to retrieve the items. This change is an
example of the _____ approach to job design.
A. telecommuting
B. job enrichment
C. ergonomic
D. flextime
E. job sharing
Summerton High School has three open positions for teachers. The school’s HR
personnel contact the candidates who meet the school’s minimum requirements, and
they are interviewed by subject matter experts. The selected short list of candidates then
appear before a panel of members from the school board for the final interview.
Management hires the three best candidates based on the final interview. Which of the
following describes this method of selection?
A. Compensatory model
B. Multiple-hurdle model
C. Leadership model
D. Behavior description model
E. Nondirective model
The comparable-worth policy:
A. advocates remedies for any undervaluation of jobs based on market-pay data.
B. is designed to reduce the wage gap between women and minority groups exclusively.
C. has been consistently upheld in court rulings.
D. uses job evaluation of an organization’s jobs in terms of such criteria as their
difficulty.
E. is the only non-controversial pay policy.
Identify the statement that accurately characterizes behavioral approaches to
performance measurement.
A. They link the company’s goals to the specific behavior required to achieve those
goals.
B. They work well for complex jobs.
C. They provide little feedback on areas of improvement.
D. They have a low degree of validity and reliability.
E. They have a low degree of acceptability.
According to the core values of total quality management:
A. the progress of employees should be measured through self-evaluation.
B. external customers should not be given any importance while developing any
process.
C. only key personnel should receive training in quality.
D. errors in a product or service should be prevented before occurrence.
E. internal customers should be valued more than external customers.
Which of the following statements best describes a multinational company?
A. An organization that builds facilities within the same country to facilitate large-scale
exports to various countries.
B. An organization that builds facilities in a number of different countries in an effort to
minimize production and distribution costs.
C. An organization that sets up one or a few facilities in one or a few foreign countries.
D. An organization that operates from one country and has customers from all over the
globe.
E. A domestic organization that chooses to locate a facility using cultural differences as
an advantage.
The Myers-Briggs Type Indicator (MBTI) identifies individuals’ preferences for source
of energy, means of information gathering, way of decision making, and _____.
A. succession planning
B. self-assessment
C. lifestyle
D. value system
E. goal setting
Conducting personal business online during work hours is called:
A. cybersquatting.
B. cyberbullying.
C. cyberdefamation.
D. cyberstalking.
E. cyberslacking.
Charles heads the human resource (HR) department at Schultz Inc. He is always aware
of the various trends in the business environment and how they may have an impact on
the operations of the company. In addition, he knows how to grab opportunities and
deal with threats that can arise from the changing business environment. This scenario
illustrates Charles’s skills as a(n) _____.
A. cultural and change steward
B. credible activist
C. strategic architect
D. business ally
E. organizational designer
Along with 50 other candidates, Rita applied for the position of analyst at Mechalium
Inc. Because Rita’s profile stood out from other candidates’ profiles, she was called for
an interview in which she performed well. In the context of the steps involved in the
selection process for recruitment, which of the following would most likely be the next
step taken by the recruiter?
A. Reviewing Rita’s work samples
B. Negotiating salary and benefits with Rita
C. Verifying Rita’s qualifications through background checks
D. Sending Rita a job offer letter
E. Getting Rita to sign the job offer
Walter, a senior manager at BottleCap Creations, believes that rather than pointing out
the limitations of his subordinates and making them lose their sense of self-worth, he
should allow them to identify their strengths and weaknesses on their own through
various tests. His colleague, Veronica, claims that the opposite approach, pointing out
mistakes, is a good way to create improvements. Which of the following statements, if
true, would weaken Veronica’s claim?
A. Employees who have their mistakes identified by their supervisor are more focused
and determined on the job.
B. Pointing out faults to an employee is an effective learning process because the
employee will make sure to follow through on the supervisor’s feedback.
C. Employees prefer having face-to-face conversations with their supervisors about
their limitations and strengths.
D. A self-assessment test may not identify all the limitations or strengths that employees
may possess.
E. Employees will realize their limitations and strengths better when they evaluate their
own skills.
Eric’s company lays down stringent rules for employees to follow at work. Business
decisions are usually made by teams rather than individuals. And profit making is given
priority over employee satisfaction. The company is at a stage where it prioritizes quick
revenue generation over sustainability. In this case, Eric’s company is most likely to be
rated high on:
A. individualism.
B. long-term orientation.
C. femininity.
D. uncertainty avoidance.
E. power distance.
Readiness for training depends on which of the following broad characteristics of the
work environment?
A. Employee ability
B. Employees’ incentive package
C. Training curriculum
D. Social support
E. Employee attitude
Which of the following is a typical first response in the progressive discipline system?
A. Official spoken warning
B. Written warning with threat of temporary suspension
C. Temporary suspension with no written notice
D. Unofficial spoken warning
E. Termination
Jarvis, a manager at Livingston Corp., believes that he can fire Yolanda, his
subordinate, at any time he wishes to do so. Which of the following, if true, would help
strengthen Jarvis’ belief?
A. Yolanda has not submitted her required paperwork as part of her job offer.
B. Jarvis has not provided Yolanda with an offer letter.
C. Yolanda is an underperformer and fails to arrive at work on time.
D. Yolanda does not have a specific employment contract with the company.
E. Yolanda has not received a letter of employment from the company.