The distribution of a portion of a company’s earnings to its employees will motivate
them to focus more on efficiency and productivity. Which of the following would
strengthen this argument?
A. It helps create job opportunities.
B. It helps avoid competition among employees.
C. Employees spend long hours working.
D. Employees avoid taking days off when they are given a share of profit.
E. Employees consider the organization’s goals along with their personal interests.
Kylie changes jobs on a regular basis. She does this to secure better career growth
opportunities and to decrease boredom. Kylie engages in _____.
A. freelancing
B. job enrichment
C. job hopping
D. benchmarking
E. moonlighting
According to the Myers-Briggs Type Indicator, how do Introverted types (I) gain
energy?
A. By focusing on inner thoughts
B. By focusing on interpersonal relationships
C. By gathering facts and details
D. By focusing less on facts and more on possibilities
E. By trying to be objective in making decisions
Which of the following refers to an organization’s active effort to find opportunities to
hire or promote people in a particular group?
A. Affirmative action
B. Disparate impact
C. Reasonable accommodation
D. Reverse discrimination
E. Adverse impact
Cognitive ability is defined as the ability of a person to:
A. collect information, organize it, and share it with one’s team members.
B. understand the skills of one’s team members.
C. climb walls, complete rope courses, climb ladders, or make trust falls.
D. express positive attitudes toward an organization’s training programs.
E. use written and spoken language, solve math problems, and use logic to solve
problems.
Karen works as a sales manager for Apencience Corp. Karen can read, write, and speak
Mandarin, English, and German. She assists top-level management in making business
decisions and setting long-term goals for the organization. Which of Karen’s abilities is
illustrated in this scenario?
A. Emotional intelligence
B. Psychological mindedness
C. Spatial ability
D. Psychomotor skills
E. Cognitive ability
Zoemetra Corp. has been receiving some criticism about the way it evaluates the results
of a test used in the selection process for job candidates. It employs a method wherein
scores between 90 and 100 are graded A, scores between 80 and 90 are graded B, scores
between 70 and 80 are graded C, and so on. The criticism has come about because this
practice allows them to give preference to unrepresented groups within a range. Which
of the following accurately describes this method of evaluating tests?
A. Race norming
B. Banding
C. Desensitizing
D. Generalizing
E. Modelling
Francisco Holt had applied for the position of an emergency direct care worker at the
City Medical Center. In the last round of the selection process, he had to take part in a
testing procedure that simulated an emergency situation. He had to run a half-mile on
the treadmill, followed by a step test, a posture test, a squat test, and a weight-lifting
test. His performance was timed and his heart rate was monitored throughout the tests.
Which of the following tests is exemplified in this case?
A. Cognitive ability test
B. Critical thinking test
C. Psychometric test
D. Physical ability test
E. Achievement test
Isabel is a new hire at an IT firm. She experiences trouble performing the job assigned
to her even though she has the necessary skill set to complete the job. She has little
clarity about team responsibilities and details of her work activities and has a difficult
time comprehending the work activities. In this case, which of the following elements
of the high-performance work systems has been implemented ineffectively by the
organization?
A. Organizational structure.
B. Staffing.
C. Reward systems.
D. Task design.
E. Information systems.
Identify a true statement about the balance sheet approach used for expatriate
compensation.
A. It includes planning for how the returning employee will contribute to the
organization.
B. It ensures managers receive extra pay for the inconvenience of locating overseas.
C. It refers to the expatriate receiving information and recognizing changes while
abroad.
D. It withholds the amount of tax to be paid in the parent country.
E. It constantly changes in response to a host of economic forces.
How can an HR department that is considered its company’s strategic partner help the
company gain a competitive advantage?
A. By handling administrative tasks with a commitment to quality
B. By providing business partner services to meet the company’s goals
C. By providing skills training and career development programs
D. By providing the needed human resources to the company and understanding the
existing ones
E. By answering questions on employee hiring and benefits
Which of the following best describes teamwork?
A. It refers to centralizing responsibility and authority to make decisions regarding all
aspects of product development.
B. It refers to having the best possible fit between an organization’s social system and
technical system.
C. It involves making efforts to continuously improve the ways people, machines, and
systems accomplish work.
D. It involves assigning work to a group of employees with various skills who interact
to assemble a product.
E. It refers to providing employees with individual opportunities to grow, thereby
achieving organizational goals.
James, a new HR manager at Flenzel Inc., aims to understand the proportion of
employees in the public relations department to decide if the company needs to hire
new employees. James most likely needs to use a(n) _____ to achieve his objective.
A. electronic recruiting process
B. transitional matrix
C. propensity analysis
D. due-process policy
E. multiple regression analysis
Identify the disadvantage of using profit sharing plans.
A. They cannot be used to improve the organization’s performance as a whole.
B. The employees may develop a narrow view of their roles in the organization.
C. They cost more when the organization experiences financial difficulties.
D. Sharing profit with the employees ultimately reduces the organization’s profitability.
E. Profit sharing is not directly linked to individual behavior.
Most direct applicants to an organization have done some research and concluded there
is enough fit between themselves and the vacant position to warrant submitting an
application. This process is termed:
A. nepotism.
B. employee referral.
C. self-selection.
D. internal recruitment.
E. employment at will.
Job design aimed at empowerment:
A. is complex.
B. limits flexibility.
C. includes access to resources.
D. increases employee turnover.
E. includes a rigid pay structure.
Which of the following statements is true about the outcomes of high-performance
work systems?
A. The outcomes of high-performance work systems include high employee turnover.
B. Sales revenues increase the outcomes of high-performance work systems.
C. Clients are the main force that drives the outcomes of a high-performance work
system.
D. The outcomes of each employee contribute to a system’s overall high performance.
E. Incentives provided to each employee play a big part in contributing to outcomes.
The HR department of a firm identifies the per capita requirement costs in its annual
audit. It also calculates the average number of days taken to fill open positions at the
firm. The data gathered were used as business indicators in the audit. The business
indicators are most likely to measure the performance of the _____ activity of the firm.
A. training
B. employee appraisal
C. employee development
D. compensation
E. staffing
Which of the following is a characteristic of a successful formal mentoring program?
A. Mentor and protege participation is mandatory.
B. Managers are rewarded for employee development.
C. Mentors are chosen on a random basis.
D. Mentors become therapists for their proteges.
E. Mentor-protege relationships are artificially created.
Which of the following describes the employees of an organization in terms of their
training, experience, judgment, intelligence, relationships, and insight?
A. Performance management
B. Human capital
C. Tangible capital
D. Traditional management
E. Working capital