Using job experiences for development assumes that:
A. development occurs only when job demands involve obstacles.
B. development occurs only through promotions.
C. development is most likely to occur when employees experience high levels of
negative stress in their jobs.
D. development is most likely to occur when an employee’s skills and experiences do
not entirely match the skills required for the current job.
E. development is most likely to occur when an employee has the prerequisite skills to
perform the job.
Zohrina is a top manager at her current company. However, she is leaving the company
for a better job at a competing firm. Which of the following forms of turnover is
illustrated in this scenario?
A. Involuntary turnover
B. External turnover
C. Voluntary turnover
D. Internal turnover
E. Dysfunctional turnover
Revlay Corp., which is based in California, has clients across the globe. In order to
maintain a 24-hour presence, the firm allows its employees to work in shifts. One of the
ways to enable this arrangement is a schedule in which full-time workers complete their
weekly hours in fewer than five days. For example, instead of working eight hours a
day for five days, the employees could complete 40 hours of work in four 10-hour days.
Which of the following flexible work arrangements is being implemented by Revlay?
A. Zero-hour contract
B. Telework
C. Retroactive overtime
D. Flextime
E. Compressed workweek
Identify a HRM function from the following functions.
A. Production
B. Appraisal
C. Export
D. Import
E. Copyright protection
Tenrep Technologies is awarded a project that involves working on a new software tool
called POPIL, which none of its employees has worked on previously. Tenrep decides
to implement a training program to overcome this deficiency. Which of the following
will Tenrep use to identify the employees to undergo POPIL training?
A. Person analysis
B. Organization analysis
C. Task analysis
D. Trend analysis
E. Regression analysis
Usually an employer conducts the reality check as part of a performance appraisal or as
the _____ stage of performance management.
A. self-assessment
B. action planning
C. goal setting
D. data gathering
E. feedback
Nikita heads the human resource (HR) team at Strait Corp., a marketing firm. She has
knowledge about how the firm earns revenues, about its clients and their requirements,
and why the clients rely on the firm’s services. This scenario illustrates Nikita’s skills as
a(n) _____.
A. cultural and change steward
B. credible activist
C. strategic architect
D. business ally
E. organizational designer
Which of the following best describes the multiple-hurdle model of personnel
selection?
A. It is a process of selecting employees in which a very high score on one type of
assessment can make up for a low score on another.
B. It is a process of arriving at a selection decision by eliminating some candidates at
each stage of the selection process.
C. It is a selection process in which several members of an organization form a panel
and interview each candidate.
D. It is a testing program that establishes different norms for hiring members of
different racial groups.
E. It is a selection process that treats a range of scores as being similar and divides
candidates into groups based on the range into which they fall.
Maridings Inc., an apparel manufacturer, employed a large-scale recruitment drive to
hire some of the country’s best fashion designers. The company’s HR team was
responsible for measuring the success of this recruitment drive to quantify its returns.
This process is referred to as _____.
A. HR report
B. HR audit
C. HR analytics
D. HR statistics
E. HR scoping
An organization employs Rick, a bilateral amputee, to work as a research analyst. When
Sarah, the organization’s chief advisor, becomes aware of this, she argues that the
organization is going to experience legal challenges. According to the Americans with
Disabilities Act, which of the following will strengthen Sarah’s argument?
A. The organization has a risk-based insurance in place before recruiting Rick.
B. The organization plans to stop Rick’s benefits when he reaches the age of 50.
C. The organization switches to a risk-based policy after hiring Rick.
D. The organization gives equal access to Rick as other employees.
E. The organization does not have a risk-based insurance.
Identify a true statement about employee benefits.
A. In both the United States and Europe, the awarding of stock options is linked to
specific performance goals.
B. Pension plans are more widespread in the United States and Japan than in Western
Europe.
C. Unlike in the United States, compensation plans in other countries are less likely to
include benefits.
D. Paid vacation tends to be more generous in Western Europe than in the United
States.
E. Although stock options became a common form of incentive pay in Europe during
the 1990s, American businesses did not begin to adopt them until the end of that
decade.
Which of the following is the first step in performance management process?
A. Evaluating performance
B. Developing employee goals, behavior, and actions to achieve outcomes
C. Providing consequences for performance results
D. Defining performance outcomes for company division and department
E. Identifying improvements needed
Team awards differ from group bonuses in that they:
A. are typically plant-wide group incentive programs.
B. make payments in company stock rather than in cash.
C. are more likely to use a broad range of performance measures.
D. encourage competition among individual employees to achieve higher bonuses.
E. give more importance to organizational performance than small groups’
performances.
The Americans with Disabilities Act protects individuals who are _____.
A. obese
B. severely disfigured
C. subject to substance abuse
D. left handed
E. suffering from vision problems, such as myopia
Dave is the director of operations at Arc Inc. and provides his team members with
complete authority to execute all tasks independently. He encourages his team members
to have brainstorming sessions before initiating a project to determine the best method
to deliver positive results. This scenario indicates that Dave promotes _____.
A. centralized decision making
B. risk aversion
C. downsizing
D. outsourcing
E. employee empowerment
Which of the following must be true for a pension plan to be deemed as a qualified
plan?
A. It must not discriminate in favor of an organization’s highly compensated employees.
B. It must not be a cafeteria-style plan.
C. It should include elder care and child care.
D. It has to be a defined-contribution plan.
E. It has to be a defined-benefit plan that requires most of the funding to come from the
employer.
Compa-ratio:
A. is defined as the ratio of average pay to the midpoint of the pay range.
B. is defined as the ratio of the average pay for the grade divided by the minimum pay
for the grade.
C. can range from 0 to 100 percent.
D. uses data from market-pay surveys.
E. measures the degree to which new skills learnt are consistent with the increases in
pay.
During an interview for medical assistants at the Haleview Medical Center, all the
candidates were asked to talk about a situation in the past when they had to empathize
with an emotionally unstable person and help that person make rational decisions. This
was to test if the candidates would be able to assist a frantic patient and help him or her
make informed decisions while on the job. This is a(n) _____ interview.
A. unstructured
B. nondirective
C. behavior description
D. physical ability
E. exit
Which of the following statements is true of right-to-work laws?
A. They are federal laws that protect employees’ right to lifetime employment.
B. They are state laws that make union shops, maintenance of membership, and agency
shops illegal.
C. They are laws that protect the right of unions to insist that the employer hire only
union members.
D. They are laws that allow terminating an existing contract and striking for a new one
without notifying the employer.
E. They are federal laws that ensure that all union members get pension benefits.