Disability insurance payments are usually less than 25 percent of the employee’s salary.
A predictive criterion-related validation strategy establishes consistency between the
test items or problems and the kinds of situations that occur on the job.
In the context of recruitment sources, referrals are people who apply for a vacancy
without prompting from the organization.
Orientation training is designed to prepare employees to perform their jobs effectively,
learn about the organization, and establish work relationships.
Most studies have found that union workers are more productive than nonunion
workers.
A disciplinary action meets the standards of outcome fairness if the manager explains to
the employee how the action is procedurally just, treats the employee with dignity and
respect, and empathizes with the employee’s feelings.
Performance management systems are established to meet three broad purposes of the
organization: strategic, administrative, and developmental.
Role conflict is uncertainty about what the organization and others expect from the
employee in terms of what to do or how to do it.
Christophe works for a German automobile company. He was sent to the United States
for an assignment. Initially, he enjoyed the culture and practices of the country. As time
progressed, however, Christophe found it difficult to adjust to the new culture and to
abide by its norms and values. Christophe’s experience can be defined as _____.
A. power distance
B. time orientation
C. repatriation
D. validation
E. culture shock
Maria is the supervisor of the recruiting department at Innovex Inc. She is currently in
charge of filling a few high-demand positions at Innovex and is planning to poach talent
from rival companies, luring their employees with job benefits. Hassan, the HR head of
Innovex, however, argues that Maria’s plan will not work. Which of the following is
most likely to strengthen Hassan’s argument?
A. The candidates have very low self-worth
B. Maria assures the candidates that they will receive a company car
C. Innovex Inc. offers the candidates more vacation time than their current employer
D. Innovex Inc. offers the candidates better health insurance than their current employer
E. The candidates are looking for higher pay, not better benefits
Identify the benefit of relying on internal recruitment sources.
A. They are likely to promote diversity in terms of race and sex.
B. They minimize the impact of political considerations in the hiring decision.
C. They are generally cheaper and faster than other means.
D. They expose an organization to new ideas or new ways of doing business.
E. They are well suited to recruit people for specialized upper-level positions.
Organizations under pressure to cut labor costs may respond by:
A. retaining staff levels.
B. providing pay increases to prevent employee turnover.
C. postponing hiring decisions.
D. requiring employees to bear less of the cost of benefits such as insurance premiums.
E. avoiding automation of routine tasks.
While training and developing a global workforce, which of the following is a
challenge that an organization is most likely to face?
A. Creating a comprehensive training program for employees from different cultures
B. Making employees aware of the training content and the method of evaluation
C. Linking training objectives to performance management
D. Making employees aware of the development plans
E. Deciding the duration of the training program
The _____ is a process of formally identifying expectations associated with a role.
A. role playing method
B. role analysis technique
C. role carve-out
D. role enrichment
E. role overload
_____ strictly limits the definition of “independent contractors,” so that employers
cannot avoid legal obligations by classifying workers as self-employed when the
organization receives the benefits of a permanent employee.
A. The Internal Revenue Service
B. The Consolidated Omnibus Budget Reconciliation Act (COBRA)
C. The Employee Retirement Income Security Act (ERISA)
D. Employee Benefit Research Institute
E. The Bureau of Labor Statistics
Identify the training method that is used for conveying facts or comparing alternatives.
A. Hands-on method
B. Presentation method
C. Group-building method
D. On-the-job training program
E. Object class method
Identify a true statement about decisions related to the global compensation strategy.
A. They affect a company’s costs and abilities to compete.
B. They focus more on flexibility than on fairness to account for differences across
cultures.
C. They are made on the basis of the cost of living in the home country.
D. They do not compare wages across countries.
E. They are not determined by labor costs.
Daily Needs Inc. is a consumer goods company that provides the option of door-to-door
delivery. The company has partnered with a packaging company for transporting its
goods to the customers. This is an example of _____.
A. cause marketing
B. outsourcing
C. reengineering
D. disinvesting
E. downsizing
The use of HR analytics involves measuring a program’s success in terms of whether it:
A. adopted a pro-innovation approach.
B. was perceived as effective by external stakeholders.
C. sustained the status quo.
D. delivered value in an economic sense.
E. enjoyed the support of trade unions.
A _____ interview allows interviewer’s discretion in choosing the questions to be asked
and generally includes open-ended questions about the candidate’s strengths,
weaknesses, career goals, and work experience.
A. behavioral
B. situational
C. nondirective
D. structured
E. computerized
Jenny is a line manager at Maxvin Corp. She is assigned the task of understanding and
gathering detailed information about the requirements of carrying out a certain job.
Information gathered by Jenny will be used to provide essential knowledge for staffing,
training, performance appraisal, and other HR activities. Which of the following most
likely corresponds to the task undertaken by Jenny?
A. Job analysis
B. Job definition
C. Job training
D. Job swapping
E. Job rotation
Which of the following selection methods is used by organizations to identify
employees who innovate, share ideas, and take initiative?
A. Technical proficiency
B. Psychological testing
C. Structured interview
D. Aptitude
E. Physical ability
How can organizations avoid the pitfalls of using interviews as a selection method?
Briefly describe the five criteria that measure the effectiveness of a performance
management system.
What are the activities involved in managing cultural diversity? To what degree do
human resource professionals believe these activities are beneficial in maintaining a
competitive advantage?
Briefly describe six competencies required for HR professionals.
What are internal sources of recruitment? What are the advantages and disadvantages of
using this source?
How do organizations compare actual pay to pay structure?
What is the primary reason organizations choose to downsize? How do they meet this
objective?
What is an HRM audit?
What are the four steps of a basic career management system?
Discuss the multiple-hurdle model and the compensatory model of arriving at a
personnel selection decision.