In which of the following scenarios will workers be less motivated to perform a job per
the Job Characteristics Model?
A. When the job requires a variety of skills to be performed
B. When the job requires completing the whole piece of work from beginning to end
C. When the job has minimal impact on the lives of other people
D. When the job allows individuals to take autonomous decisions about the job
E. When a person receives clear information about performance effectiveness from the
work itself
People who apply for a vacancy without prompting from an organization are referred to
as a(n):
A. direct applicants.
B. natural applicants.
C. internal applicants.
D. neutral applicants.
E. referred applicants.
Tanya works at a retail store in Los Angeles. She addresses her Indian manager, Priya,
by her first name. Tanya’s colleague advises against addressing Priya by her name as
she might find it disrespectful. The colleague is most likely right if Priya’s belief
reflects that of an individual with:
A. a long-term orientation.
B. a collectivist nature.
C. high power distance.
D. low uncertainty avoidance.
E. a short-term orientation.
When employees cannot work with management to make changes, they may engage in
_____, taking their charges to the media in the hope that if the public learns about the
situation, the organization will be forced to change.
A. scapegoating
B. progressive discipline
C. benchmarking
D. media manipulation
E. whistle-blowing
Which of the following statements is true about the Consumer Price Index (CPI)?
A. The CPI helps organizations in the product markets decide an upper limit on the pay
it will offer.
B. Following and studying changes in the CPI helps employers prepare for changes in
the demands of the labor market.
C. The CPI helps organizations lure top-quality employees.
D. The CPI helps control labor market’s demand for pay increases.
E. The CPI helps organizations to compete with companies in other industries that hire
similar employees.
Although the rate of inflation is only 2 percent, Yolanda receives a 6 percent increase in
salary. She is nonetheless dissatisfied with her salary increase because Marvin whose
job designation is similar to Yolanda’s receives a 9 percent increase. Yolanda is likely to
contend that there is a lack of:
A. employment-at-will.
B. outcome fairness.
C. procedural justice.
D. interactional justice.
E. fair representation.
Which of the following statements is true about key jobs?
A. Organizations usually have no survey data available for key jobs.
B. These are jobs that have highly unstable content.
C. These are jobs that are unique among organizations and are rare to obtain.
D. Organizations make the process of creating a pay structure more impractical by
defining key jobs.
E. A job with a higher evaluation score than a particular key job would receive higher
pay than that key job.
Pluto Inc. is a car manufacturing company that wants to hire a new product manager.
Senior management decides to have the department heads for production, sales, and
human resources interview the candidates on a variety of topics. This is an example of
a(n) _____.
A. behavior description interview
B. in-basket interview
C. situational interview
D. exit interview
E. panel interview
Which of the following agreements have been adopted by Canada, Mexico, and the
United States to encourage trade between the three countries?
A. CSN
B. NAFTA
C. PICTA
D. APEC
E. TAFTA
The final step in the career management process is:
A. self-assessment.
B. reality check.
C. goal setting.
D. action planning.
E. feedback.
Juliette intends to approach Kaskade Inc. to fill a vacant position they have in the
organization. She conducts a background check to find the merits and limitations of the
vacancy. In the context of the behavior of the recruiter, Juliette is checking the _____.
A. yield ratio
B. realistic job preview
C. core competency
D. due-process policy
E. leading indicators
Job enrichment differs from job rotation in that job enrichment:
A. empowers workers by adding more decision-making authority to their jobs.
B. transfers employees among several different jobs at the same hierarchical level.
C. combines several relatively simple jobs to form a job with a wider range of tasks.
D. allows employees to mutually exchange work roles at the same organizational level.
E. assesses the relative dollar value of each job to an organization.
In the context of options for avoiding a labor shortage, identify the similarity between
outsourcing and overtime strategies.
A. Both strategies yield slow results.
B. Both strategies have high revocability.
C. Both strategies are expensive to implement.
D. Both strategies involve contracting with another organization to perform a broad set
of services.
E. Both strategies can be used for reducing labor surplus.
Which of the following statements is true of using stock options as incentive pay?
A. The use of stock options ensures that managers add value in terms of efficiency and
customer satisfaction.
B. Stock options require an option holder to purchase the organization’s stocks at its
present market rate.
C. Stock options are rewarding for employees who exercise their option when the
company’s stock value has risen.
D. Low-level employees with stock options are more likely to think like owners than
executives who have stock options.
E. A company’s performance in the stock market tends to be significantly better if its
low-level employees are provided stock options.
A business indicator of the overall effectiveness of HR activities includes:
A. ratio of personnel staff to employee population.
B. accuracy and clarity of information provided to managers and employees.
C. competence and expertise of staff.
D. working relationship between organizations and HRM department.
E. assistance in identifying management potential.