_____ are computer systems that incorporate the decision rules used by people who are
considered to have proficiency in a certain area.
A. Decision support systems
B. Expert systems
C. E-HRM systems
D. Transactional processing systems
E. Clouds
_____ involves training sessions in which participants observe other people
demonstrating the desired behavior, then have opportunities to practice the behavior
themselves.
A. Random testing
B. Benchmarking
C. Behavior modeling
D. Experiential training
E. Classroom learning
Pay policies are one of the most important human resource tools for:
A. reducing competition in the product market.
B. automating routine activities.
C. persuading customers that high quality is worth a premium price.
D. making decisions about product pricing.
E. encouraging desired employee behaviors.
Identify the correct statement regarding computer-based training.
A. It is more expensive than classroom instruction.
B. It is difficult to customize for specific training needs.
C. It is not an interactive form of training.
D. It gives a company the flexibility in scheduling training.
E. It is now declining in popularity.
Which of the following is an advantage of cafeteria-style plans?
A. Employees do not have to select their individual plans.
B. Employees can get a better understanding of the value of benefits provided.
C. They have lower administrative costs.
D. Since employees will select the benefits that they need the most, it reduces the
overall costs.
E. When companies provide cafeteria-style plans, they do not have to pay
unemployment insurance tax.
A work team can be empowered by:
A. reducing the team’s interaction with other department or teams.
B. keeping roles independent and separate from one another.
C. authorizing the team to make decisions traditionally made by managers.
D. confining the scope of work done by the team and its members.
E. assigning management of work schedules to the manager.
Which of the following statements is true according to the Davis-Bacon Act of 1931
and the Walsh-Healy Public Contracts Act of 1936?
A. Under these laws, individuals aged 18 and 19 may not be employed in hazardous
occupations defined by the Department of Labor.
B. Federal contractors must pay their employees at rates at least equal to the prevailing
wages in the area.
C. The overtime rate applies to the hours worked beyond 45 in one week.
D. Employers must pay a training wage to workers under the age of 15 for a period of
up to 60 days.
E. Organizations can defend themselves against claims of discrimination by showing
that they pay the going market rate.
Which of the following is true of executive search firms?
A. They find new jobs almost exclusively for high-level, unemployed executives.
B. They help organizations in on-campus recruiting.
C. They help only entry-level and inexperienced employees to find jobs.
D. They are agencies administered by the federal government or governmental
organizations.
E. They serve as a buffer, providing confidentiality between an employer and a recruit.
Identify the correct statement regarding human resources.
A. Human resources can be imitated.
B. Human resources are commonly found.
C. Human resources have no good substitutes.
D. Human resources seldom perform critical functions.
E. Human resources are interchangeable, easily replaced parts of a system.
Which of the following job design techniques involving the addition of
decision-making authorities to a job is credited to Frederick Herzberg?
A. Job extension
B. Job rotation
C. Job enrichment
D. Job enlargement
E. Job sharing
A piecework rate plan is best suited for:
A. HR professionals.
B. executives.
C. production workers.
D. managers.
E. knowledge workers.